Just getting into San Diego for work on 7/14/14 I had checked into this location. During check-in the hotel clerk went over my reservation, which was made two weeks prior to check-in, and stated "we have you here till Friday (7/18)" which was what matched my reservation. Aside from the lack of wifi reception and no wired ethernet capabilties, even though there are cards in the room stating there are, I had no issues that night.
Fast forward to after work 5pm on 7/15. I just so happened to have to go to the front desk to ask that my room be switched because of the lack of wifi I need to complete my work. I then come to find out that staff had given someone else my room they stated "I was checked out this morning and you left your luggage in the room." (I'd like to add what kind of morons find a giant suitcase in a room filled with clothes and don't double check the persons reservation for that room.) I showed them the reservation e-mail that shows that I am supposed to have the room till 7/18 then they followed up with "There are no other rooms available, sorry" Are you kidding me? What kind of INCOMPETENT EMPLOYEES do you have working at this place? Now not only do they have a hold on the entire amount of my stay but I can't get that money released to get another room somewhere else. THANKS LA QUINTA I'LL NEVER STAY AT ANOTHER LOCATION AGAIN.
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- Also Known As:
- La Quinta Inn Vista Hotel Vista
- La Quinta Vista
- La Quinta Hotel Vista
- Vista La Quinta