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“Was involuntarily checked out by staff”

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La Quinta Inn San Diego Vista
Ranked #3 of 9 Hotels in Vista
New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Was involuntarily checked out by staff”
1 of 5 bubbles Reviewed July 15, 2014

Just getting into San Diego for work on 7/14/14 I had checked into this location. During check-in the hotel clerk went over my reservation, which was made two weeks prior to check-in, and stated "we have you here till Friday (7/18)" which was what matched my reservation. Aside from the lack of wifi reception and no wired ethernet capabilties, even though there are cards in the room stating there are, I had no issues that night.
Fast forward to after work 5pm on 7/15. I just so happened to have to go to the front desk to ask that my room be switched because of the lack of wifi I need to complete my work. I then come to find out that staff had given someone else my room they stated "I was checked out this morning and you left your luggage in the room." (I'd like to add what kind of morons find a giant suitcase in a room filled with clothes and don't double check the persons reservation for that room.) I showed them the reservation e-mail that shows that I am supposed to have the room till 7/18 then they followed up with "There are no other rooms available, sorry" Are you kidding me? What kind of INCOMPETENT EMPLOYEES do you have working at this place? Now not only do they have a hold on the entire amount of my stay but I can't get that money released to get another room somewhere else. THANKS LA QUINTA I'LL NEVER STAY AT ANOTHER LOCATION AGAIN.

Room Tip: Don't book here you may get involuntarily checked out.
See more room tips
  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
    51
    69
    59
    37
    41
See reviews for
109
45
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44
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Tucson, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

We just needed a quick place to stay on our way through town but this turned out to be a really good value. The room was clean, spacious and in pretty good condition. The free breakfast was OK and I liked parking right outside my room - easy unloading and loading of suitcases.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vista, United States
1 review
3 of 5 bubbles Reviewed June 24, 2014

The room carpet is really bad. I had to wear shoes and walk..Its really really bad. The staff were very good. They are prompt. Check and Check out process was very fast. The only issue that I had to face is the cleanliness of the carpet.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Venkata A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torrance
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 23, 2014 via mobile

Room 114. Clean,TV works,bed ok, toliet works,has chairs,closet,front desk friendly(made reservation ok,got 1st floor-important),wi-fi ok.
Sticky floor inbathroom, couldn't get light by bed to work,no MSNBC on TV.
Vista is Good stop on way to San Diego frm LA.

Stayed June 2014, traveled solo
Helpful?
Thank pwalesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 16, 2014

I booked online a room with two queen size beds, refrigerator, and microwave. Upon arrival, I was told that the room was not available as requested. No refrigerator, no microwave. No spa. The front desk person was rude. The heater did not work. Worse than Motel 6.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
3 Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn San Diego Vista

Property: La Quinta Inn San Diego Vista
Address: 630 Sycamore Ave, Vista, CA 92083
Phone Number:
Location: United States > California > Vista
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Vista
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn San Diego Vista 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
La Quinta Inn Vista Hotel Vista
La Quinta Vista
La Quinta Hotel Vista
Vista La Quinta

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