sofabed was so horrible, it was unusable as a bed. "king" bed in seperate bedroom was situated right next to the elevator shaft. Staff unhelpful and sometime non-existant. tried to ungrade to another suite or change to another property in the area, but the "manager" would not address any of our concerns, rather had front desk staff say no to all attempts to make our 4 day stay more enjoyable.
I am a frequent business traveler, our company uses marriott properties exclusively and i have always been accomodated with the utmost in professionalism......this site is the exact opposite. although the we had a great time at Legoland and the beach, the hotel was the most unpleasant hospitality experience we have had in a long time.
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- Also Known As:
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