I started staying at the Hotel several months ago, staying at least once a week. I had found cockroaches on several of my stays. This past weekend the fiorst night i found 2, complained to the owner which stated he had termminator out recent. I decided to go ahead and stay the next night. On the second night 6 roache, i saved them in a bowl to shows the owner the next day. On checkout spoke with Archie the owner, to maybe get refund for the second night. Archie was very rude and stated he just couldn't give refunds to everyone. Right before i left he called room and said it was a free country ansd we didn't have to stay at the hotel. I spoke with a couple other guest that stated they had the same problem and they moved rooms. I spoke with one of the maids and she stated that they had had many complaints. Make sure if you sgtay at this hotel you do not take home pets!!!!!!!
- Also Known As:
- Marco Polo Hotel Visalia