Staying at this hotel was the worst hotel experience we have ever had. We were in town for a convention and had reserved the room several months in advance. Unfortunately my husband made the mistake of paying for it in advance also. When we checked into the hotel we discovered that we had been given a Queen room rather than the King room we had reserved. We had the confirmation email with us clearing stating that we had reserved a king and showing it paid in full. The people at the front desk said that they couldn’t change us to the king room because they had no king rooms available. They also refused to refund the difference in price between the two rooms. We did not have time to find another hotel so we were forced to stay there. We soon discovered that the room had no closets so there was nowhere to hang anything. They offered to hang our clothes behind the front desk! I couldn’t believe it! The bathroom had no vanity. There was just an old-fashioned pedestal sink and nowhere to put our toiletries. The tub and shower were handicapped equipped and had a wooden seat across the tub and a very low hand held shower spray. The whole setup was much too small for me and even worse for my husband who is a big guy. Because of the wooden seat across the tub, the shower curtain couldn’t be adjusted properly and water would go all over the floor. The bathroom door would not stay open so we had to prop something against the door when we wanted it left open. On top of all that, several times when we came back to our room the room card wouldn’t work so we’d have to go back to the front desk again so we could get into our room. After such a bad experience we would never go back there nor would we ever recommend the hotel to anyone else.
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- Also Known As:
- Fairfield Inn Visalia Hotel Visalia
- Fairfield Visalia
- Visalia Fairfield Inn