I can't put it more plainly. We eat plenty of Indian cuisine in the UK so we thought we would try some Indian food USA style. We really wished we hadn't.
The restaurant (it is debatable whether this place really qualifies as a restaurant) is like a school hall. It offers a buffet style eat as much as you like option, we went for the safer a la carte menu. We were served spiced poppadum with two accompaniments, neither of which were recognisable to me. One red one green, we only needed a yellow one for the full set. The poppadum's were too spicy for Lisa, and that really set the scene for everything else.
We specifically ordered items which shouldn't have been too spicy hot, and further more asked for them to be cooked at strength 5 from their own 1 to 10 range. Everything came out with the same intensity and again Lisa found it unbearably hot and only eat a couple of mouth gulls before admitting defeat. For my shame I soldiered on with my Jalfrezi ( this is traditionally served quite spicy, but with fresh green chillies, which I now pick out and put to one side) There were no green chillies for me too pick, so goodness only knows what recipe this was made too.
We did complain about the heat from the food and were greeted with an oh dear and offered a bowl of rice pudding as a peace offering, which had some rather dubious red stuff squirted on top. We left that as well.
The following day I have been suffering from terrible heartburn and a general discomfort.
Whether this is symptomatic of Indian food in USA, I do not know, but I will not be taking a risk again.
My advice to travellers in the Visalia area, is to not take a risk with the Taj Palace, the food is pretty awful and it doesn't even have the good grace to be cheap!