I have stayed here a few times in the past and this is my final time. If you are a HHonors member (I'm Diamond), I would strongly suggest ditching loyalty when passing through Victorville and Hesperia and going with Marriott instead.
1. Noise. Walls are very thin here. Someone could be watching TV at a reasonable level and you hear everything. The competing property doesn't have this issue - it's almost always quiet. The other times I have stayed here there were not too many guests so I didn't encounter this red flag.
2. Price. For the AAA rate, you're overpaying by about $30 staying here over Marriott.
3. Smoking. This property has smoking rooms, the other one doesn't. As a result, the other property smells cleaner.
4. Beds. HGI uses the air chamber variety that I have a love/hate relationship with. If they are new, they work great. Over time, the chambers fail and sag. This property falls into the latter category. See a recent other review pointing this out.
5. Internet. Here you get 1.5 mbps tops for download. At the other property I clocked 6 mbps consistently.
The final straw was when I stayed last weekend. It was so noisy I didn't get to sleep until 3 am. Every time I stay here the room selection is lacking although they have about the same number of cars in the parking lot. Marriott always gives me a top tier room although I'm only Silver status in their program. Finally, I asked for a later checkout ... 30 minutes would have been okay to finish the troubleshooting I was doing for my client online. It was denied.
Overall this property is pretty good but there are severe issues that emerge over multiple stays and there are much better alternatives a few exits away.
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- Also Known As:
- Hilton Garden Inn Victorville Hotel Victorville
- Hilton Victorville
- Victorville Hilton Garden Inn