I am still giving an average rating because it appears that they have tried hard to keep this property in good condition. But for us, on this trip, this placed dropped the ball.
I booked 2 free rooms using points for my stay (I'm a Choice Platnum Member). My son's room was fine, but the one I was assigned was incredibly hot. I turned on the A/C and gave it about an hour to cool. I realized that the Air Con unit wasn't blowing cold so I asked for a tech to come fix it. I was told that he wasn't around. So she then offered to move me to another room. The room I was moved to apprears to be ok.
Later in the early evening, my family and I decided to go for a dip in the pool. We stopped by the front desk to ask for pool towels. We were told it was closed because some children had "pooped" in the pool.
I think this place is probably pretty nice on most occasions, but in this case it wasn't. The ammenities that I booked this property for, just weren't up to par.
I would have asked for my money back, except in this case, I used points to book my two rooms that I had for the night. I guess this was just a waste of my points. Either that, or when you use points, expect lower standards than when you pay cash 60+ nights a year.
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- Also Known As:
- Comfort Suites - Victorville Hotel Victorville
- Victorville Comfort Suites