We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great room for a great price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Best Western Heritage Inn
Ranked #7 of 15 Hotels in Vacaville
Reviewed November 20, 2013

If you are in the area and need a clean convenient room with the extras of internet, tv, in room refrig and microwave, breakfast, and a great nights sleep this is your place. It's kid friendly and pet friendly with a wonderful staff. It's right on the freeway so if it's one night it works or if you are staying in the area for multiple days it works, also. It's convenient to grocery stores, shopping and restaurants. I would stay here again. It made me want to look for Best Western more often.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Stella2015H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennie Y, Manager at Best Western Heritage Inn, responded to this reviewResponded March 25, 2014

Thank you for your wonderful review. I am glad to know you have enjoyed your stay and look forward to any future visits from you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (286)
Traveler rating
Traveler type
Time of year
Language

199 - 205 of 286 reviews

Reviewed November 3, 2013

This is undoubtedly the worst Best Western we have stayed at.I can't believe the company has it in its chain and allows its name to be associated with its logo.
We picked this location because of its proximity to Napa and Sonoma as we wanted to spend a day in the area.Big mistake our room was just feet from I 80 and traffic noise was incessant all night. Not only that but the headlights of passing cars kept shining into the room through the airconditon and the fan in the bathroom. There was mould in the bathroom and the whole room looked like it had been renovated in the 50s. Someone had thrown things at the ceiling and no one bothered to clean the stains. The plaster on the walls was not even joined as there were big cracks.unbelievably the place was full as there appeared to be a dog show in town. We someone feeding a baby goat in the parking lot and I would not be surprised if was kept in the room overnight. The staff were friendly but there was only one person at the desk and wait in ng time to check out were about 20 minutes. DO NOT STAY HERE !!

Room Tip: Just don't stay here. Do yourself a favor and pay more elsewhere!
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hflatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded November 4, 2013

Thank you very much Mr. Flatt for your review, we appreciate your feedback. I apologize that you were disappointed with your stay. We are in plans of renovating the property at this time, We hope that you will give us a second chance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

Nice attentive staff. Pool was closed. Breakfast was OK but crowded. Room overall was clean, corners had build-up. This is a smoking hotel. Other guests were smoking outside their rooms and some smoke came into my room.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded October 31, 2013

Thank you very much Mark for taking the time to post a review on our property, I'm glad out staff was attentive to you and that you enjoyed our room. I apologize that there was guests smoking close to you, we hope to see you next time you are town.

PS. We are planning to extend our breakfast area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

It is an older style hotel but our room was clean and comfortable -- and relatively quiet, given the proximity of Interstate 80 and the busy commercial location. We asked for a downstairs room. We were given one even though we were a later arrival. The only problem was the windows did not lock but it was nice to be able to open thw windows to get fresh air.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hairbiz4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded October 21, 2013

Thank you very much for your nice review, please let us know next time you are in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

Not a terrible hotel to stay at but not great either. Located right next to the interstate made it easy to get to and get around but the traffic associated with the interstate. The noise seemed to creep right though the walls and windows. Parking was horrible as well. On the bright side, the room was clean and we didn't encounter anything negative inside the room.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded October 21, 2013

Thank you very much Bill for your review, we hope you will stay with us next time you are in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

My room was clean and comfortable -- and relatively quiet, given the proximity of Interstate 80 and the busy commercial location -- all amenities functioned trouble free and the breakfast was generous and nutritious.

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ECP-Writes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded October 14, 2013

Thank you so much Elizabeth for your review, we hope to see you on your next time in California.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

I wish I could remember the Ladies name that helped us when we first checked in, She was so nice and really very very sweet for we needed a room downstairs for my Brother In Law needed a handicap room and she moved someone who didn't have a request for a room downstairs! I'm going back again in about 6 months and will be making my reservations for this hotel! Thanks so much for making our stay so awesome!

Sincerely The Trujillos!!

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank cindy6459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this reviewResponded October 2, 2013

Dear Trujillos,

Her name is Jennie, I will forward your review to her, she will be very happy to hear that as all our staff and Best Western to read reviews like yours, Thank you very much and we will see you in 6 months.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vacaville hotels
0.9 mi away
Hampton Inn & Suites Vacaville-Napa Valley
2.6 mi away
Quality Inn & Suites Vacaville
1.1 mi away
Holiday Inn Express Vacaville
Show Prices
Show Prices
Show Prices
1.2 mi away
Comfort Suites Vacaville
Comfort Suites Vacaville
#6 of 15 in Vacaville
209 reviews
0.7 mi away
Courtyard Vacaville
Courtyard Vacaville
#3 of 15 in Vacaville
192 reviews
0.2 mi away
Americas Best Value Inn
Americas Best Value Inn
#11 of 15 in Vacaville
104 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Heritage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Heritage Inn

Address: 1420 E Monte Vista Ave, Vacaville, CA 95688-3016 (Formerly BEST WESTERN Heritage Inn)
Phone Number:
Location: United States > California > Vacaville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #7 of 15 Hotels in Vacaville
Price Range: $79 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Heritage Inn 2.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Travelocity, Expedia, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing