We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western Heritage Inn
Ranked #6 of 15 Hotels in Vacaville
Aptos, United States
1 review
“Great Stay”
Reviewed August 4, 2013

The staff is friendly and accommodating. We were impressed by the cleanliness and size of the room. It smelled great and was at a comfortable temperature. The bed was comfortable and outside pool area clean. The morning coffee at breakfast was fantastic! Overall my husband, 2 yr old daughter and I had a very enjoyable stay. We would stay there again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Errol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, August 23, 2013
Thank you so much for your comments, see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

255 reviews from our community

Traveler rating
    75
    78
    48
    21
    33
See reviews for
83
69
29
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Salt Lake City, United States
1 review
Reviewed July 31, 2013

While the Hotel was fine itself, the place was clean and the beds comfortable, the parking lot security was inadequate and when we checked out we discovered our trailer had been broken in to by a bolt cutter taking off the pad lock and anything that could be carried off by hand was GONE! We reported this to the desk clerk before departing. We will never stay at this hotel again and would not reccomend anyone stay there until security is provided and very evident!!!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, August 23, 2013
Thank you for your nice comments on our property and I'm really sorry and I apologize for the situation you encountered, Vacaville and our hotel are really a safe area and these incidents are really unheard of, again, I apologize and hopefully you will give us another chance to provide you excellent service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Vacaville hotels

Peoria, Arizona
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2013

This hotel has a caring staff, nice rooms, free internet, and a good location with easy freeway access; it's a great deal. I have been staying here for 7 months now on my monthly business trip and I love it.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, July 30, 2013
Thank you so much for your nice comments on our staff and hotel, see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto, California
Level Contributor
5 reviews
5 hotel reviews
Reviewed July 3, 2013

Jennie was awesome! She was very friendly and helpful. Thank you!! Great lady especially with the fact that the check in office had no air conditioning working. Only circulation of hot air. I would have been a bear! (it was 104-108 outside). I think it is a health hazard for anyone to be in that heat too long.

Rooms were clean and smelled good with an awesome AC. The tile in the bathroom looked as it needed to be "power washed" at least for the grout. It had been mopped but had a sticky residue from the cleaner. Kept my shoes on.

The hotel was close to fast food and a short drive to larger chain restaurants. The location is ideal for freeway access, shopping and food.

Many of the "guests" appeared to be workers (male-construction; female-??) in the area. They lounge around smoking (to include cannabis) and drinking on their truck tail gates. I was surprised my son (18) was appalled. We only went out in pairs and made sure to lock the car and set the alarm.

Room Tip: Close to the stairs, park your car by your room, travel in pairs.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, July 12, 2013
Thank you very much for your response and your nice comments on our property, unfortunately due to the heat wave we had our lobby AC system went down that weekend but we had it up and running a couple days later, Jennie is amazing.
Our guests security and safety are very important to us; I apologize if the other guests made you feel uncomfortable and unsafe. If you have any questions or comments please don't hesitate to contact me at 707-448-8453
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisonburg, Virginia
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 13, 2013

The "welcome lady" at the front desk was extremely friendly and helpful. The room was very comfortable and clean. It appears newly renovated. Great place to spend the night while traveling. Breakfast was average. Hard to find a "potty place" for our dog that wasn't full of "potty" from previous dogs and their owners. Sad.

Room Tip: Be careful selecting a room backing up to the interstate. Very noisey with truck traffic. Although...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, June 18, 2013
Dear Bonnie, Thank you for your review and feedback, we appreciate the nice comments on our friendly staff and clean rooms, we will keep working to make your future stay Excellent and not average, Again thank you for time and hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2013

The front desk staff was very professional and friendly, the room was clean and comfortable, and the king room at $79 was a very good value for the money. Although it is close to the highway, the room was not noisy. I will stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SeattleWine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, May 31, 2013
Dear SeattleWine, We are happy to hear that you enjoyed your most recent stay with us, we have a great staff that cares for our guests and our hotel, see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 28, 2013

the location is good right off the freeway. there are places to grab food close by. the night check in was good and fast no hassel. the rooms are your average room.ok. i only stay at the bestwestern cause they always seem to have cleaner rooms as well as the rewards for there customers.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atsugel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel G, General Manager at Best Western Heritage Inn, responded to this review, May 29, 2013
Thank you so much for your review and the nice comments, we will contnue to work to make the future stays of our guests "Excellent" and not just "Average". See you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vacaville hotels
1.2 mi away
Comfort Suites Vacaville
Comfort Suites Vacaville
#4 of 15 in Vacaville
4.5 of 5 bubbles 195 reviews
0.9 mi away
Hampton Inn & Suites Vacaville-Napa Valley
1.1 mi away
Holiday Inn Express Vacaville
Show Prices
Show Prices
Show Prices
2.6 mi away
Quality Inn & Suites Vacaville
0.2 mi away
Americas Best Value Inn
Americas Best Value Inn
#10 of 15 in Vacaville
3.5 of 5 bubbles 81 reviews
0.7 mi away
Courtyard Vacaville
Courtyard Vacaville
#3 of 15 in Vacaville
4.0 of 5 bubbles 181 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Heritage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Heritage Inn

Property: Best Western Heritage Inn
Address: 1420 East Monte Vista Ave., Vacaville, CA 95688-3016 (Formerly BEST WESTERN Heritage Inn)
Phone Number:
Location: United States > California > Vacaville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #6 of 15 Hotels in Vacaville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Heritage Inn 2.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Hotels.com, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing