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“I didnt care for this hotel”

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Courtyard Vacaville
Ranked #3 of 15 Hotels in Vacaville
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 26, 2013

This hotel has some great things and some things that were really inconvenient for my trip. The hotel is located in a great location, close to tons of shopping and restaurants and the freeway. The area seems very safe. The lobby/seating area is very nice and has many places to sit and relax. The courtyard is very pretty and has an area for BBQ and a swimming pool outside.

It is a two story hotel with no elevator, which can be inconvenient. The first floor rooms are more expensive. The room had a desk, bed, a chair and a tv on top of the dresser. No microwave or fridge. First floor rooms have a patio door out to the courtyard area.

The hotel doesn't provide you with a ton of towels, but you can request more. There is no free breakfast service, but they do have a small bistro in the lobby area and you can get breakfast or dinner with limited options. I thought the price was a little high on the food. They make a few Starbucks coffee drinks. There is not a full Starbucks. I wouldn't stay at this hotel again, I have stayed at many others that had a lot more features that were better for me for about the same rate.

Room Tip: There is no elevator so first floor rooms are better.
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  • Stayed: March 2013, traveled on business
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1  Thank 2215wls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMcPeak, General Manager at Courtyard Vacaville, responded to this reviewResponded April 20, 2013

We appreciate your review and are pleased to see that you pointed out so many of our hotel's unique, great amenities. As you said, we are within walking distance to many restaurants and Northern California's largest outdoor Premium Outlet shopping mall which is located across the street from the hotel. As you said, extra towels are always available upon request as are refrigerators and microwaves.and our helpful and accommodating staff is happy to assist with guest's luggage. While we are disappointed to hear that we are not the right hotel for your travel needs, we appreciate your kind comments and thorough description of our hotel.

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124 - 130 of 189 reviews

Reviewed March 3, 2013

This hotel is easy to find, centrally located (right off I-80, across the street from a huge outlet mall), and very clean and quiet. The staff was friendly and responsive. There's a Starbuck's in the lobby along with a business center--great computer access, printers available. I liked the little booths with small flat screen tvs in case you want to watch CNN while you sip your Vente latte. Downsides: few electrical outlets in the room (we did discover outlets on the bases of the bedside sconces) and no elevator. They were also updating the carpet and decor of the second floor so it was a bit loud during the late morning but the construction crew was good natured and speedy--I bet the project is done by now.

  • Stayed: February 2013, traveled on business
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1  Thank Igbygoesup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMcPeak, General Manager at Courtyard Vacaville, responded to this reviewResponded March 4, 2013

We are so happy to hear that you enjoyed your stay at our beautifully renovated Vacaville Cortyard by Marriott. It sounds as though you were able to fully enjoy many of the key innovative features of our inviting new Bistro and Lobby areas which are designed to help our travelers stay connected and refreshed throughout their stay. We agree, the Bistro dining pods complete with their own flat screen TVs are amazing. During the week, as you said, we typically see businessmen and women watching CNN or local news while weekend leisure travelers keep their young children happy with cartoons as they charge laptops and IPhones intio the popup connectors also located next to each TV. Our large Home Theater TV is always center stage for every big sporting event. As you mentioned, our location right off of I-80, centrally located between San Francisco and Sacramento and just 20 minutes from the beautiful Napa Valley wine country makes our hotel ideal for both business and leisure travelers. I'm glad to hear that our staff and contractors were able to keep any renovation noise to a minimum that did not disturb your stay. We can't wait to show off our amazing new guestrooms on a return visit.

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Reviewed March 2, 2013

I stayed at this hotel with a group of about 25 people and we had such a great experience. Wonderful service, good food, free wifi, lots of amenities (Starbucks coffee, print station, common areas for meeting). Would highly recommend it to anyone staying in the area.

  • Stayed: March 2013, traveled with friends
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Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMcPeak, General Manager at Courtyard Vacaville, responded to this reviewResponded March 4, 2013

Hi Amanda, we are so glad to hear that you and your group had such a wonderful stay at our Vacaville Courtyard. My staff and I love watching groups like yours get together in the lobby, the Bistro and our beautifully landscaped patio. In fact, that weekend, there were several people barbequeing and enjoying the hot tub while others got together in the evening for after dinner drinks in our Bistro. Because our hotel is walking distance from Northern California's largest Premium Outlet shopping mall and 32 local restaurants, group stays are easy and convenient with us. Thank you for recognizing that our location, abundant inovative hotel amenities and amazing staff make our Vacaville Courtyard the ideal hotel for corporate, social and sports groups traveling to the area. We hope to see all of you again soon.

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Reviewed February 20, 2013

The staff here does everything to make your stay comfortable. They ask you want they can get for you and give you extra snacks if you want them. The location is great next to the outlets...and a couple decent places to eat. I stayed here for an extended time for work and they were awesome.

  • Stayed: June 2012, traveled on business
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Thank GolfDave123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMcPeak, General Manager at Courtyard Vacaville, responded to this reviewResponded February 22, 2013

Thank you for your great review of your stay at our wonderful Vacaville Courtyard. I agree with you, we have an awesome team of associates who care deeply about their guests and their beautiful hotel. We are fortunate to be located within walking distance to Premium Factory Outlet shopping and many great local restaurants. When we have the priveledge of having long term guests like yourself, we make sure to welcome them back in the evening after a day of work or play just the way we would welcome a favorite relative into our home. I hope that you were able to experience our Bistro for breakfast, your favoite Starbucks beverages,dinner and evening drinks during your stay with us. We look forward to the pleasure of a return visit from you soon!

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Reviewed January 27, 2013

Enjoyed our stay but they eliminated complimentary coffee this morning. What kind of hotel does something like that?
Really liked the decor & customer service!!!
It's time for the hotel to buy new towels. Great rates & other then the hotel serving no coffee we enjoyed our stay here.

  • Stayed: January 2013
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1  Thank Jlthomas402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMcPeak, General Manager at Courtyard Vacaville, responded to this reviewResponded January 28, 2013

Dear Mr. Thomas, thank you for your review. We are happy to hear that you are pleased with our Lobby renovation which now has a Bistro with a Starbucks, a full bar and daily breakfast and dinner service where guests can eat, drink and connect. The new Courtyard concept features complimentary coffee in the guest rooms and Starbucks is availble for purchase in the Bistro beginning at 6am. Thank you for recognizing our staff's great customer service. At the Vacaville Courtyard, we strive to make every stay a refreshing and positive experience.We hope to see you again soon.
Sincerely,

Andrea McPeak,
General Manager

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Reviewed October 22, 2012

We had a problem in our Vacaville home that required us to seek accomodations in a local hotel/motel. We chose the Courtyard by Marriott.

Both my wife and I found this hotel to be a good value. The rooms were very nice, roomy, and clean.

Your stay includes a daily breakfast, which believe it or not, is made to order and is quite tasty.

I would definitely recommend this hotel.

  • Stayed: November 2011, traveled on business
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2  Thank DennisAtkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SACVAManager, Director of Sales at Courtyard Vacaville, responded to this reviewResponded October 26, 2012

Thank you Mr. Atkinson for choosing the Courtyard by Marriott here in Vacaville. We are glad to be a home away from home for out of town travelers, as well as our local friends such as your self. I did see that you booked the Breakfast package which is a great value and I am so glad to hear that you enjoyed your breakfast in our Courtyard Bistro. Please remember that our Bistro is open to the local public and we welcome you to come back for Breakfast, Dinner or even Monday night football! Thank you again for staying with us, we understand you have many choices in Vacaville and we appreciate your business very much.

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Reviewed October 16, 2012

From the minute I walked in the front door and was warmly greeted by the people working at the desk to the final goodbye and sharing the pictures I took --- all was a most excellent experience. What made it excellent was the staff --- very friendly and professional and willing to go the extra mile. My family members gathered to have a big party/reunion for my mom Stella's 90th birthday . Everything went so smoothly --- the food was very yummy and kept nice and hot, the big screen and av equipment helped us to show some photos over the years and that really made the day extra special. The staff allowed us to move some outside furniture into the shade so we could take some photos of the day. The rooms were comfortable and super clean, the big map on the screen by the desk helped us locate with a touch on the screen where we wanted to go and the staff even printed out maps for us. A special shout-out goes to Matthew at the desk who helped set up the av equipment, Rory for the yummy food and Janie at the desk for her smile and helpfulness. Thank you Courtyard Marriott -- we will come again --- you are the BEST!!!! Matt even called my sister who lives in Vacaville 4 months after our stay to see how our family was doing! They do go the extra mile!

  • Stayed: June 2012, traveled with family
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Thank sandy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SACVAManager, Director of Sales at Courtyard Vacaville, responded to this reviewResponded October 26, 2012

Dear Sandy, Thank you so much for your review of the hotel. We really enjoyed hosting your group here with us. We appreciate all of your kind comments about the staff and we will be sure to share this review with them. I am also glad to hear you enjoyed the catering services we offer. We prepare everything here onsite and our staff takes great pride in what we prepare! The “Big Map on the screen” is our Courtyard by Marriott GoBoard® and we love it! It’s cutting edge and we are glad to hear it helped you find your way around! If you are in town again please stop in and see Matt and all your friends here at Courtyard Vacaville!

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Additional Information about Courtyard Vacaville

Address: 120 Nut Tree Pkwy, Vacaville, CA 95687-3251
Phone Number:
Location: United States > California > Vacaville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vacaville
#3 Business Hotel in Vacaville
Price Range: $133 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Vacaville 3*
Number of rooms: 127
Official Description (provided by the hotel):
At Courtyard by Marriott Vacaville we're refreshing your travel experience with our NEW lobby- fusing high-tech, high-style and greater functionality for the ultimate in convenience and innovation. You'll appreciate the warm and inviting atmosphere from the moment you enter the hotel. There's flexible furniture for working, relaxing & socializing. We have our NEW Bistro with healthier food & beverage options, Hi-Tech conveniences, including HDTV and FREE Wi-Fi. And our interactive Go-Board lets you check out the news, weather, and map out your stay at the touch of a finger. Come see us soon! ... more   less 
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Also Known As:
Courtyard Vacaville Hotel Vacaville
Vacaville Marriott
Vacaville Courtyard

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