The staff and facilities at the Vacaville Courtyard by Marriott was outstanding. The staff really made me feel at home. Eric, Kendra, Sue, Rosa and Sol were so friendly and customer-oriented. I had a problem with a carry on bag, as it had two major rips in it. Sue and Kendra got me tape and scissors, and a nice young man, possibly black and/or Hispanic with a shaven head (cannot recall his name) came up with electrical tape. Another example of going the extra mile was my portable radio's batteries going dead. The front desk gave me 4 new ones free of charge. I enjoy playing a radio out by the pool. The pool was soothing, and the hot tub was hot. One place I stayed at in Florida, neither one was hot or soothing. The courtyard was nicely landscaped, and the entire facility was nicely maintained and clean. I was slightly under the weather, and there was always high quality tea and coffee to soothe my throat and sinuses. The computers in the lobby worked, so I felt at home. I received a nice good-bye hug from Sol in the restaurant , and had Rosa not been off duty, I'm sure she would've given me a nice send off, too. It was like hanging with old friends. Eric was great for conversation when I couldn't sleep, and Sue and Kendra were so kind and helpful. We were attending the Dresden/Carrington wedding in Winters, coming from Florida. They picked the right hotel. I sincerely hope the hotel staff receives this review.
- Official Description (provided by the hotel):
- At Courtyard by Marriott Vacaville we're refreshing your travel experience with our NEW lobby- fusing high-tech, high-style and greater functionality for the ultimate in convenience and innovation. You'll appreciate the warm and inviting atmosphere from the moment you enter the hotel. There's flexible furniture for working, relaxing & socializing. We have our NEW Bistro with healthier food & beverage options, Hi-Tech conveniences, including HDTV and FREE Wi-Fi. And our interactive Go-Board lets you check out the news, weather, and map out your stay at the touch of a finger. Come see us soon! ... more less
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- Also Known As:
- Courtyard Vacaville Hotel Vacaville
- Vacaville Courtyard
- Vacaville Marriott