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“Overrated.”

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Comfort Inn & Suites Ukiah
Ranked #2 of 15 Hotels in Ukiah
Certificate of Excellence
california
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Overrated.”
Reviewed July 28, 2013 via mobile

No way this hotel is #1 in Ukiah. Each time we walked into hotel, no one at front desk. After standing at the vacant front desk for 5 minutes, a woman sauntered out from the back eating a bowl of ice cream.

"Is the manager here?"
"No"
"Can someone check us in?"
"OK" and she put down the ice cream to help us.

Are you kidding me!

Experienced this same lacsidazic approach with all employees.

Room was OK. Housekeeping did not empty garbage can.

Would not stay here again. Would choose Fairfield.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cobijen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaherZaki, General Manager at Comfort Inn & Suites Ukiah, responded to this review, July 30, 2013
Thank you for staying with us. We pride ourselves on exceptional customer service and cleanliness. Mentioning a competitor makes me doubt the authenticity of the review. Please try us again and I am sure we wil be able to win you over.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
Reviewed July 22, 2013 via mobile

Breakfast was wonderful with lots of choices and very enjoyable. The room was very spacious with high ceilings. We had to walk in the side door because we brought the dog, but we understood, it was just nice to be able to have her with. Then I read that we cant leave the dog unattended at all. Is that a joke? Its 110 degrees outside so either I cant go anywhere or risk my dog getting heat stroke. The tile floors make it a little slippery for an older dog. I wish I had know before so I could have brought a mat.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hollingerdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaherZaki, General Manager at Comfort Inn & Suites Ukiah, responded to this review, July 30, 2013
Thank you so much for your business. I am glad that your hairy friend was able to travel with you. Some pets get nervous when left alone in a strange place and start barking and scratching, which disturb other guests and destroy our furniture and that is the reason for this rule,but you know your pet more than we do and if he/she are cool under pressure, then we can be a bit flexible with the rules.Thanks again.
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USA
Level 6 Contributor
297 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed July 20, 2013 via mobile

Nice hotel and a good value. Room was large, new and clean (although we did find a large cockroach roaming around the room in the morning, which spoiled an otherwise good stay). A couple of food options in same center. Would stay here again notwithstanding the roach incident.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TaherZaki, General Manager at Comfort Inn & Suites Ukiah, responded to this review, July 30, 2013
Hello Kap. Thank you for taking the time to let us know how was you stay. Sorry about the unwanted guest. We try everything in our power to keep them away. We have a professional extrermination company servicing the hotel on a reglar basis and we try to keep the place spotless. Still once in a while something like this happens specially summer time when it is very hot outside these critters try to hide inside where it is nice and cool. I guarantee that your next visit will be to you satisfaction. Thank you.
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Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2013

Rooms clean. Great shower. Great morning cook, Yoba, who took his time to help our kids out. Nice friendly staff. So far best stop on 2 week trip from Las Vegas to Seattle. We agree with previous good reviews. Even has laundry facilities which we direly needed at this point.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RadgirlPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara CA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 16, 2013

I stayed two nights at the Comfort Inn and Suites in Ukiah.

Best part of the stay? Yoba - the morning cook. Hands down made the stay memorable.

Yoba is more than a cook. He is a man of the people and will always make sure you're full of some darn good chain hotel breakfast.

Go for the AC in the room. Stay for Yoba from Morocco.

Only knock - no bars nearby. Not Yoba's fault

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SBbrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryville, Tennessee
Level 3 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 23, 2013

We enjoyed this Comfort Inn and Suites. Very friendly and inviting place. The rooms were spacious and clean. Place was quiet at night and right off the interstate. Great prices on gas a t a few places in town and had a Walmart within a block. Also had many choices for eating as well. Breakfast was included and choices were offered. The guy running the breakfast was very busy but very helpful and kept the place clean and supplied. He was also very patient even though he was doing the work of 3 people at least. Food was good. rates were good. I would stay here again without a doubt.

Room Tip: We stayed on second floor close to stairwell. Quick access to laundry room which we did take advant...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingQueen98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahlyhadeed, General Manager at Comfort Inn & Suites Ukiah, responded to this review, July 1, 2013
I am so glad to hear that you enjoyed your stay at the Comfort Inn and Suites in Ukiah. Every review we receive makes us feel proud and enforces our commitment to do everything possible to deserve your business and compliments. Thank you and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 5 Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 19, 2013

Standard hotel room. Small pool. Guest laundry. Biggest plus was breakfast. Juice, muffins, yogurt, waffles, scrambled eggs, sausage, bacon, hard boiled eggs, toast, bagels. It was quite a spread. Across the parking lot from a Starbucks. Across the street from Walmart. In the south end of town. Service was very good - had a problem with the AC - told the desk - fixed that day.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Ukiah

Property: Comfort Inn & Suites Ukiah
Address: 1220 Airport Park Blvd, Ukiah, CA 95482-5999
Phone Number:
Location: United States > California > Mendocino County > Ukiah
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Ukiah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Ukiah 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Comfort Inn Hotel Ukiah
Comfort Inn Ukiah
Ukiah Comfort Inn

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