We stay at this hotel everytime we come to do business in Ukiah. We always call a week or more in advance and ask for a third floor room facing the pool (asking for quietest room).
Last time we were there, they put us in a room on the first floor with a lot of traffic outside our window. The clerk there was very rude, and when i called and asked for a wakeup call, she never put it in. I wrote a note to the Manager and never rec'd a call or anything from her.
I guess they do not care if customers are upset or not. The lady at the desk in the morning was apologetic and gave us a little bit of discount for the inconvenience. But the clerk at night was so very rude, and unapologetic that we wont be back there if we can help it.
- Official Description (provided by the hotel):
- The Hampton Inn Ukiah hotel is in the heart of Medocino Wine Country in California. We're near the Ukiah Speedway, the redwoods, as well as 40 wineries and vineyards. Guests enjoy free breakfast, free WiFi, free parking, an outdoor pool, lush courtyard with koi ponds, fitness room, 24-hour complimentary business center, multi-lingual staff and 3,000+ total sq. ft. of event space. Rooms with mountain views, private balconies and fireplaces are available. ... more less
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- Also Known As:
- Hampton Inn Ukiah Hotel Ukiah
- Ukiah Hampton Inn