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Best Western Orchard Inn
Ranked #7 of 15 Hotels in Ukiah
Reviewed May 14, 2013

We stayed at this BW because it afforded us easy access to the places we would be visiting. We found it to be VERY clean, comfortable and decor was well appointed and the staff were all courteous and helpful. What more could one possibly ask for?

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Best Western
Thank Lynda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bworchardinn, General Manager at Best Western Orchard Inn, responded to this reviewResponded May 22, 2013

Thank you Lynda for staying with us at the Orchard Inn, and also for taking the time to review your stay. I am glad to see that you enjoyed your stay. We take special pride in cleanliness and customer service, and appreciate you for taking the time to comment on it. Hope to see you soon and thank you again for staying with us!

Alpesh Jivan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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303 - 309 of 407 reviews

Reviewed April 24, 2013

I was in Ukiah on business. This is the first time I have stayed at this hotel. I've stayed at other hotels in Ukiah before and I thought I would try this one due to the generally positive reviews. I have to say, the people who are writing these glowing reviews are really clueless.

The hotel is conveniently located close to the freeway. It is a relatively new property. The rooms are up to date. There are flat screen TVs, coffee makers, free WiFi (which was very good), updated decor, etc. The sink is in the room, not in the bathroom, but this is fine if you are alone. If you are wish someone, it may be a problem. There is a swimming pool on the property. The staff is friendly, kind, and helpful. These facts are the only reason why I gave this hotel an "average" rating.

Although the hotel is modern, you can tell the owners are cheap. The first room I went to, numerous light bulbs were out and the fire alarm was hanging off the wall. Not a very good sign. Safety should be a priority. I changed rooms.

Aside from this, the worst part is the breakfast. Breakfast is served in the lobby. When I was there, they were doing drywall work in the lobby. Believe it or not, the breakfast serving area was not covered to prevent the dust and fine drywall material from blanketing the breakfast area. The waffle maker, juice bar, etc, were covered in filth. I was stunned.

And as for the breakfast itself, the "eggs" were not eggs. They are some powdered egg, or partial egg mix. The sausages and hash browns were dry as a bone. The only way that they got so dry was that they were re-served from prior days (I was there when breakfast opened so I saw them put out the "fresh" food). A true tip off that a hotel is cheap is the size of their bagels. And sure enough, the bagels were not full size bagels, but the mini-bagels.

As an experienced traveller who is on the road about half a month at times, one starts to developed an awareness of whether the owner is cheap or not based on a few small signs.

If I come back to Ukiah again, I will try not to stay here.

  • Stayed: April 2013, traveled on business
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3  Thank ViennaLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

The BEST Best Western in Mendocino County,great pool, hot tub,workout room & Breakfast area! It Has a coming home feeling for me as the personnel are welcoming & attentive. I can count on a pleasant stay in a comfortable & clean room with frig & microwave if I need them!/ It is easy to find from the Gobbi St. off ramp & centrally located for my tasks in The Mendocino County
I have stayed here at least 8 visits,in all kinds of weather, and I am always assured that my needs will be taken care of by their friendly staff.
I enjoy breakfast in their dining area, reading the complimentary USA Today, & seeing up to date news on the TV while enjoying oatmeal & eggs with a tasty cup of coffee & orange juice, as well as yogurt. ,bananas, muffins and cereals. Something for everyone here! , *

  • Stayed: April 2013, traveled on business
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Thank Lurline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

We have stayed at this hotel before on our Washington to California journey as it is a pleasant location to pass the night when you have miles yet to go. The hotel is clean and comfortable. The room decor is a step above most close-to-the-freeway hotels. The staff are pleasant. The breakfast is sufficient.

  • Stayed: March 2013, traveled on business
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Thank WILLIAM C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

We stayed here one night on our way to Sonoma. The young man at the front desk was very helpful and gave us some suggestions for dinner. We got room 101, which is next to an exterior door to the parking lot. I had a feeling we'd be unhappy with this and it turned out that we were - the next morning from about 5:30, people went in and out of that door almost non-stop! The room was otherwise comfortable, but the bath towels really need to be replaced - very shabby. I agree that the placement of the sink is weird, and you have to constantly close the bathroom door to access the door to the room, but it was fine. Breakfast was average. This is a good choice if you want the convenience to Hwy 101 and food options nearby.

Room Tip: Room 101 is terrible! Adjacent exit door is used constantly in the early morning and this disturbs s...
See more room tips
  • Stayed: March 2013, traveled as a couple
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Thank RoamingTheGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

Just a block off Highway 101. The sign is so small we almost missed the place, but I'm glad we didn't. The hotel has interior corridors rooms, and ours, (#125) was larger than average and newly renovated. I had read a previous review that questioned the placement of the sink area, (close to the entry and across from the enclosed bath and toilet.) Yes, the room was “open concept” and personally, I like the fact that you can have bath and toilet privacy while someone else brushes their teeth and dries their hair. I also read reviews about noise which wasn't an issue during our stay.

Duvet covers were fresh and comfortable. Lots of pillows. Soft, smooth linens. The morning breakfast was the usual. I do wish there would have been a microwave to warm up the gluten-free muffin I'd bought the night before, but that's no biggie. We bought this room on a bid through Priceline and paid less than $65 for our one night.

  • Stayed: February 2013, traveled as a couple
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Thank GingerBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

This was a reasonably good Best Western, but I can't say I enjoyed waking up before 5am to the noise of loud plumbing noises. They were loud enough to wake me, and I'm generally a pretty sound sleeper. Otherwise I'd have no complaints whatsoever.

  • Stayed: January 2013, traveled solo
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Thank Gunta14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Orchard Inn

Address: 555 S Orchard Ave, Ukiah, CA 95482-5022
Phone Number:
Location: United States > California > Mendocino County > Ukiah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Ukiah
Price Range: $121 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Orchard Inn 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Your cozy Ukiah hotel is in the heart of wine country where all of the bounty and beauty of California is at your fingertips.The wineries and vineyards are the reason most people come to our Ukiah hotel. Close to historic downtown Ukiah and several shopping centers, there is plenty in the neighborhood to entertain the entire family. Family-friendly events take priority here, but that doesn't mean there aren't options for some adult-only fun. We're also close to casinos so you can see how Lady Luck is faring.Come for the wine tasting and stay for the car shows. There's always something happening near this Ukiah hotel. Infuse a little cultural sightseeing into your trip by strolling around the neighborhood. If you prefer to work on your swing, there's a golf course nearby. Water recreation is a favorite spring and summer pastime.You'll find yourself in the greenest winery area in the country. Easy access off of Highway 101 means that you're never far from the beach for a scenic drive or sandcastle building. Free Wi-Fi and a complimentary hot breakfast sweetens the deal. Fill up on sizzling hot waffles and eggs, pastries, fruit, cereal, yogurt and 100% Arabica coffee.Business travelers enjoy the plethora of activities and relaxation available at this Ukiah hotel. Caltrans, PG&E and AT&T are a few companies nearby. Ukiah also has several breweries to visit if that's your poison. Enjoy a generous dose of pleasure mixed in with your business. This Ukiah hotel is only two hours north of the San Francisco Bay area if you need some big city living. We're also close to Lake Mendocino, so bring the entire family. This pet-friendly hotel welcomes fur babies. Whether you need to be near the full 18-hole golf course or government offices, this is an ideal location. No hotel near Ukiah wineries does it better. ... more   less 
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Also Known As:
Best Western Orchard Hotel
Best Western Ukiah
Ukiah Best Western

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