The front desk agents that helped us check in were so nice! There was a guy named Nathan that gave us directions and recommendations for dinner one night and he was right on with both! Very friendly! Female agent at check out- not so nice. In the middle of us having a conversation with her about payment, she started talking to the lady behind us and then took a phone call- mid sentence-. Upon arrival.. we walked in and the hotel smelled so good and clean! I mentioned it to the agent at check in how awesome the hotel smelled! I was that impressed. The grounds were very nicely kept, the inside of the hotel was very modern and pretty. Our room had a horrible view, but the room itself was fantastic. Very clean, very neat, and very comfy. The bathroom was beautiful. My one and only complaint.. was the shower head!! OUCH!! My husband and i joked that it felt like it was taking skin off! I had to take very quick showers because it hurt that much to be under that shower head.
Overall though... the hotel was fantastic. We had a very pleasant stay.
I should also mention.. that the hotel is in a funny spot. So if you're trying to get to the hotel during rush hour, there will be a long line of cars -blocking the entrance- trying to get to the 55.
- Official Description (provided by the hotel):
- Enjoy comfortable rooms, convenient amenities and exceptional customer service when you book a stay at Fairfield Inn & Suites Tustin Orange County, one of the newest hotels in all of Orange County. Our hotel in Tustin, CA offers quick access to a variety of exciting area attractions, including Disneyland(R), Tustin Ranch Golf Club, Angel Stadium, UC Irvine and John Wayne Airport. Guest rooms at our hotel feature modern decor, plush bedding, free Wi-Fi and flat-panel TVs with cable and satellite. Before venturing out to explore all that Southern California has to offer, stop by our lobby for a hot, delicious and free buffet breakfast! At the end of the day, relax by our outdoor pool, or enjoy a workout in our well-equipped gym. Our Tustin hotel also offers free airport transportation and four event rooms. At Fairfield Inn & Suites Tustin Orange County, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about the Fairfield 100% Guarantee.(R) ... more less
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