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“Very Nice Fairfield Inn”

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Fairfield Inn & Suites Tustin Orange County
Ranked #1 of 7 Hotels in Tustin
Certificate of Excellence
San Diego, California
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very Nice Fairfield Inn”
Reviewed November 17, 2013

Marriott has managed to change the image of the Fairfield Inn Brand. This hotel has everything you need:

Several Outlets for your gadgets
Nice size rooms- with very quiet PTACS
Ample desk space
Microwaves and Refrigerators
Large bathrooms
Great Shower heads

Why did I not give it 5 stars?? A few reasons:

Bathroom door shutting automatically is annoying
The sausage at breakfast- typical pork sausage patty. Spice it up, get healthier and try turkey links
No express check out given under my door- had to go to the front desk to get a receipt

Overall, very nice hotel and planned well.

Room Tip: The elevator does "ding" quite loudly. Select a room down the hallway.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GLC66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, November 19, 2013
Thank you so much! Yes, this is it! We’ve freshened up, simplified, and gone back to the basics. Glad you approve! For breakfast, this is our new breakfast program as far as the hot items go. I can definitely pass up your thoughts and suggestions. And as for your express checkout… there are several reasons why we’ve stop slipping them under the doors. Typically we recommend emails to be put on reservations so that they are sent via email. This seems to be the most secure (and easiest to find) option for many.
Regardless, thanks again for your feedback, and of course, for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
    103
    62
    13
    4
    3
See reviews for
66
27
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Arabic first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, TX
Level 5 Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 17, 2013

This Fairfield is 3 months old and a couple of miles from John Wayne Airport. It's a large property - very beautiful and modern inside. Things I really appreciate:
- Nice Gym
- Lots of plugs throughout the room
- Real hairdryer
- Good coffee maker
- Decent free breakfast
- Reasonable rate (approx. $149)
- Friendly helpful staff
The rooms are a decent size and so comfortable. There is a new shopping center next door that has an open Starbucks. A FedEx, Subway and a couple of other restaurants will open in the next few months. If you have a car, there are plenty of restaurants within a mile. As long as the rates stay reasonable, this will be my go to hotel when in this area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank laketravishill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, November 19, 2013
Hello! Yes, this the NEW Fairfield. Our property is one of the newest in the brand and all of those features you mentioned are what we’re all about. Glad you were able to stop in and experience our latest efforts. We appreciate you as a guest and your valuable feedback. Until next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cordova, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 8, 2013

I used to stay at the Courtyard on the corner of Jamboree and Main but it's $50/night more expensive and they charge you for breakfast. Fairfield Inn offers a light but free breakfast and this particular hotel is brand spanking new. The desk staff is always friendly, professional and helpful. This is definitely a business person's hotel, not for the kiddies. In fact if you want to bring your kids here, please don't!

Room Tip: All the rooms are good!
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jazzmannca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, November 19, 2013
Welcome to the neighborhood! And thank you so much for your kind words! We are not only glad to have you as a new customer but elated that our services meet your needs. If you have any questions or comments, please feel free to let me know. We look forward to seeing you again!
By the way…those kids tend to find their way over to the Residence Inn. Send them on over!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 23, 2013

We came to the Fairfield Tustin because it had a reasonable price and we planned to stay a night and move on.. Upon arriving to this Fairfield it turned out to be a brand new hotel. Looking pretty good. The staff were friendly and very helpful. Our room was not that of a normal old Fairfield, it was spacious, clean and comfortable. Usually I use Fairfield's for a place to sleep for cheap. Not this one. We extended the stay twice. Ashley at the front desk was extremely friendly and helpful. Really made us feel as if we were staying at a Full Service Marriott.. For a Fairfield this location will make any traveler happy.

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
3 Thank BangkokRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, January 2, 2014
We LOVE exceeding expectations! As you have seen, our associates work very hard to ensure excellent stays and I could not be happier that you decided to stop in, and more so, that you liked what you saw. Thanks again for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cave Creek, Arizona
Level 6 Contributor
152 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 23, 2013

Full disclosure - I'm a Marriott fan, Platinum Level and Vacation weeks owner.

I travel regularly to Orange County for business and at times it's very difficult to find a good quality and affordable hotel in the area. This new Fairfield Inn is more like a Courtyard in regards to amenities, decor and rooms - only thing missing is the new bistros that Courtyard had been implementing.

Ideal location as it sits right off the 55 and situated between the 5 and the 405 - minutes away from SNA and a quick drive to the beaches or Disneyland. Nothing is in walking distance other than a Starbucks in the shared parking lot with the Residence Inn which is also new, but plenty of restaurants nearby both corporate and locally owned. If you like Japanese, try Honda-ya which is an Izakaya (think tapas/small plates), but also serves entrees as well.

This will be a regular stay for me on future trips.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank PirateEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen L, General Manager at Fairfield Inn & Suites Tustin Orange County, responded to this review, January 2, 2014
Thank you for your comments and recommendations! We have a few more eateries coming soon, including a Flame Broiler...so hopefully we will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 17, 2013

My sister and new brother-in-law came to visit my family in Tustin and of course being newlyweds wanted their own hotel room during their stay. When they asked me what hotels were in the area, up until recently I would have told them the best hotels are near Disneyland, the airport or the beach, but then I remembered this pair of brand new Marriott hotels built right off the 55 Freeway here in Tustin. They decided on the Fairfield Inn where we visited several times during their stay and I must admit I was impressed. It was beautifully decorated and the staff couldn't have been more courteous or helpful. My sister and new husband loved the place, but said the surrounding area seemed a bit isolated with only a few nearby restaurants. However, one is a favorite of mine, the Citrus Cafe. It became one of their favorites too. My sister, being a big shopper, had a lot of fun at the 2 big shopping centers nearby (The Marketplace and The District, both in Tustin within about a 3 mile radius). One benefit they liked was how convenient the hotel is to all the things they wanted to do in Orange County. Disneyland and Angel's Stadium are only about 10 minutes away. Newport and Huntington Beach are only about 15 minutes away and the airport's only about 5 minutes away. To say the least we all had a great time and they really enjoyed this hotel.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank Terz0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2013 via mobile

I stayed with my parents at this property as my parents were visiting Orange County. Every encounter with the staffs in this hotel, I was greeted with a smile and warm welcome. Melissa at the front desk really went above and beyond for my parents. She was very courteous and patient with my parents, whom barely speaks enlgish, in giving directions to the South Coast Plaza and the local attractions. She was knowledgeable of the local area and even gave us a turn by turn direction to the nearby coffee bean. Also this property had the consistent look of a marriott hotel with 5 star guest services. At this point, there arent much restaurants around but few stores are coming in next door so that should definitely suffice.
Price of a 3 star hotel with complimentary internet, parking, and breakfast along with 5 star service with brand new property and really quiet room (even though it was facing the freeway), i can guarantee you, you can never go wrong with this hotel. My experience here was great and when I say great, it means it (i am in the hospitality industry as well).

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hotelspecialist1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Tustin Orange County

Property: Fairfield Inn & Suites Tustin Orange County
Address: 15011 Newport Ave, Tustin, CA 92780-6402
Phone Number:
Location: United States > California > Orange County > Tustin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Tustin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fairfield Inn & Suites Tustin Orange County 3.5*
Official Description (provided by the hotel):
Enjoy comfortable rooms, convenient amenities and exceptional customer service when you book a stay at Fairfield Inn & Suites Tustin Orange County, one of the newest hotels in all of Orange County. Our hotel in Tustin, CA offers quick access to a variety of exciting area attractions, including Disneyland(R), Tustin Ranch Golf Club, Angel Stadium, UC Irvine and John Wayne Airport. Guest rooms at our hotel feature modern decor, plush bedding, free Wi-Fi and flat-panel TVs with cable and satellite. Before venturing out to explore all that Southern California has to offer, stop by our lobby for a hot, delicious and free buffet breakfast! At the end of the day, relax by our outdoor pool, or enjoy a workout in our well-equipped gym. Our Tustin hotel also offers free airport transportation and four event rooms. At Fairfield Inn & Suites Tustin Orange County, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about the Fairfield 100% Guarantee.(R) ... more   less 
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