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“This Hotel Offers Great Value!” 5 of 5 bubbles
Review of Key Inn

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Key Inn
Ranked #4 of 7 Hotels in Tustin
California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“This Hotel Offers Great Value!”
5 of 5 bubbles Reviewed September 1, 2009

I have stayed at the Key Inn and Suites many times over the past nine months, and have always had a clean, comfortable room and bed, great service from the staff including management and line employees, and awesome television reception and well-functioning air conditioning/heating. This latest stay is no exception.

In these tough times, it is good to be able to stay on an extended trip and save. The hotel gives a fourth night free with three nights' paid stay. For the cost of a lower-end motel, you get the comfort and convenience of a two-and-a-half star. Some rooms have a microwave and refrigerator, good for the business or family traveler who wants to economize. If you need to be in the center of Orange County, CA, with all of its attractions and business opportunities, Key Inn and Suites in Tustin is the place to stay.

  • Stayed August 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mollifide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AR_KEYINN, General Manager at Key Inn, responded to this review, September 15, 2009
Thank you very much for your comment.
The Key Inn Team is working harder every day on all the different aspects of the property to make your stay more comfortable. We appreciate your continue support.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

54 reviews from our community

Traveler rating
    14
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    14
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Tustin CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2009

I have stayed here for a while for business reasons and for the price, facilities and service -- you wont find better. The place runs with "resort" level detail and the staff and security is friendly, professional and helpful and their incredible attention to detail makes them their best asset.

Inspite of what I have been reading here, from my experience the rooms/beds are just fine and the rooms are definetly not dirty. You can even request to get a fridge and microwave if you need them. The internet is a little slow but I have seen them doing so much work around here, its hard to believe they have enough people staying to make it happen. Just this week they completely repaved the parking lot. The site even has a laundry facility for guests to use.

The best part of property is in the second buildings pool and common area where the grounds are tightly maintained with new plants, trees and creating a very comfortable oasis.

This place is great!

  • Stayed August 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank huntmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AR_KEYINN, General Manager at Key Inn, responded to this review, September 15, 2009
Thank you for taken the time to write a review. Your comments are appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Boston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 27, 2009

We stayed one night. room was clean but beds were not very comfortable. Ok for overnight stay and do no expect much. The hotel offers free internet and parking

  • Stayed March 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank travellers048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AR_KEYINN, GENERAL MANAGER at Key Inn, responded to this review, August 14, 2009
Dear Guest,
Thank you very much for your review of our hotel. Please know that your comments are appreciated.
Should your plans call for another visit to our area please consider us again for your lodging needs. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
1 review
4 of 5 bubbles Reviewed July 9, 2008

Well worth the price. This place is nothing like the reviews in 2007. I have stayed here over four weeks and will be returning. For the price, I could not ask for better. The grounds were always clean and my room cleaned daily. The General Manager was working diligently to upgrade the rooms and seemed to care about the space and service delivered. My room was child proof (furniture rounded corners - added bonus) with new carpet. The maintenance crew, very friendly and respectful. Reception had several staff members working, I chose to work with the same staff member whom I thought was the friendliest. I was a little nervous at first of the location since it was not with all the other hotels. I was more nervous because of the bad reviews. I am relieved to say, I have been here over a month and have observed nothing strange, felt safe, and have had a pleasant stay. I hope others have had a good experience as I have and take the time to write a positive review. Although this place does not offer food or shuttle service, the price break is low enough to order breakfast as you like at Dennys located in the same lot and/or have a rental car compared to higher priced hotels with simple continental breakfast and shuttle service where you have to wait and travel with others. Good for if you are looking for a basic room and want to save money to have your own car or order food, vs. microwaved continental breakfasts... Clientele is diverse. The bad reviews of the past posted portrays a very negative scene and not reflective of how it is today, under this new manager. Definitely for the price worth trying out, you can always change if you are not satisfied. Additional bonus, we watched the fireworks from in front of the hotel and easily retired to bed.

  • Liked — price, location, cleanliness
  • Stayed July 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank wladjusted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WESTMINSTER
1 review
3 of 5 bubbles Reviewed March 7, 2008

Hello . We have stayed at the Key inn a few times in the last 6 months . It is not a high priced hotel but well worth the money spent . We have stayed in years past and it was not very good at all. Something changed reciently and has got allot better . With the 5 freeway close and Dennys right there it is very convenient .

  • Liked — price
  • Stayed November 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank KAVEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ganzo0602
1 review
4 of 5 bubbles Reviewed February 22, 2008

My visit to the Key Inn was a delightfull one. The staff was pleasant and helpful from the beginning. The room accomodations met all my requirements. The prices were great and I will surely be back for another visit.

  • Liked — clean comfortable rooms
  • Stayed January 2008, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ganzo0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed November 5, 2007

This was horrible. My mother and I were there for all but 3 hours. Dirty and mediocre room. Bedtime we pulled the comforter to find all this blood that hadn't been cleaned on the inside of the comforter. Hotel employees didn't care, very rude. Took them 20 minutes to send someone to change the sheets. We packed up and left. Went through hell to get refund. Luckily had American Express. Don't stay here. 2 miles away there are plenty of hotels near the airport. Much nicer and a variety of hotels and prices.

I sent letter with the photos I took of the blood to all parties to complain and take their hotel off sites such as Hotels.com.

TRUST ME....DONT STAY HERE!! UNSAINITARY AND DISTGUSTING.

  • Liked — Nothing
  • Disliked — The Blood Satined Sheets!!!!
  • Stayed October 2007
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank absolutelyfabuls22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Key Inn

Property: Key Inn
Address: 1611 El Camino Real, Tustin, CA 92780-5203
Location: United States > California > Orange County > Tustin
Amenities:
Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Tustin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Key Inn 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Key Hotel Tustin

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