My husband and I stayed the night of November 4th at the hotel in Turlock, California, checking out the morning of the 5th. We had traveled from Gallup New Mexico that day, checking in late and wanting a nice room. The room was beautiful but there were some problems that I relayed the next morning, with a very unsatisfactory response. We had a smoking room, but there were no ashtrays, so we put water in one of the plastic drinking glasses in the room. There was an ironing board but no iron. The lamp on the desk didn't work. I took a shower, walked to the bed and felt my toe hit something. I looked down and there was a huge worm curled up on the carpet. My husband picked it up in a tissue, and put it in the microwave so we could show someone. I completed the "Comments" card in the room, and took it with me to check out and get my $25 deposit back the next morning. There was a young man with a cellphone to his ear when we walked in. He never did take the cellphone away from his ear, just asked if he could help. I handed him the "comments" card and told him we had some problems, at which time my husband unfolded the tissue with the worm and told the young man he wanted him to see this before he "set it free". All the young man did was look at my husband, laughed and asked "Set it free, huh?" My husband took the worm outside, the man said he would give the card to housekeeping, handed me my receipt and $25 deposit and said "there you go". He never apologised for the problems we brought to his attention, didn't say he would have them taken care of, and most of all he never took that cellphone off his ear. It was not the hotel phone, it was a personal cellphone.
I loved the room decor and the size of the room but due to this young man's attitude, demeanor and that phone stuck in his ear I would have a difficult time recommending that specific hotel.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Orchard Inn! Your favorite sporting events are a short drive away from our Turlock hotel where value, location and quality come together. Do you want to be next to Freeway 99, but still enjoy the comforts of a superior property? Our Turlock hotel is minutes from Stanislaus Fairgrounds where many popular events take place year-round. The Gallo Winery is also in the region, and a favorite destination for tastings and group events. The Hilmar Cheese Factory (R) is another local can't-miss attraction. Enjoy beautiful landscaping and a tranquil countryside setting, but still be close to the charming town. Your Turlock hotel features oversized RV/bus parking, making our property a favorite for truckers, RVers and those traveling with bigger rigs. Employees with the cheese factory, winery and Almost Orchards count on us to deliver the friendly, homey atmosphere that makes business travel better. CSUS also brings business travelers to the area and we're happy to treat everyone like part of the family. Just eight miles from Modesto, California, you can enjoy getting away from it all but still be near modern conveniences. You'll be surrounded by palm and orchard trees at this Turlock hotel where serenity comes easily. Dig into a daily complimentary hot breakfast along with a morning newspaper. Breakfast specials include hot waffles, a fruit and pastry selection and endless 100% Arabica coffee. After breakfast, slip away to the sparkling outdoor swimming pool and hot tub to relax. Free Wi-Fi makes it simple to check the day's agenda or see what's happening in the area. Nearby recreational parks and lakes provide a welcome getaway. However, if a day trip is in order, you're just 40 miles from Stockton Metropolitan Airport and 80 miles from San Francisco. With easy freeway access, a trip to the cities, beaches or deeper into the countryside are all possible. ... more less
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- Also Known As:
- Best Western Turlock
- Turlock Best Western