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“Not a pleasant saty”

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Best Western Orchard Inn
Ranked #2 of 11 Hotels in Turlock
Turlock, United States
2 reviews
“Not a pleasant saty”
Reviewed August 12, 2013

The check in was good, young lady was dressed in clothes that looked like she slept in them. Only activated our key cards for one night and we had to go back to check in to get them reactivated for the next day. Lights in one room didn't work. There were stains on the carpet. Front desk that helped with the reactivation of the key cards was rather abrupt with me. We will not be back. There are other places to stay in the area and we will check them out if we return to the area.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWManagement05494, Front Office Manager at Best Western Orchard Inn, responded to this review, October 27, 2013
Thank you for completing the Trip Advisor survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 209-667-2827.


Sincerely,

Colleen S.
Front Desk Manager
BEST WESTERN PLUS Orchard Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Forestburg, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 6, 2013

We stayed in this hotel on our way to Yosemite from the Napa Valley. It is a great little hotel. The pool is great. The staff was also really nice. The room was large and clean. It is an older hotel and they are building a breakfast room. But do not let this be a turn off. It was great for 4 adults traveling. I also never heard construction noise the entire time we were there, which I greatly appreciated.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rashonda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWManagement05494, Front Office Manager at Best Western Orchard Inn, responded to this review, October 27, 2013
Thank you for completing the Trip Advisor survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 209-667-2827.


Sincerely,

Colleen S.
Front Desk Manager
BEST WESTERN PLUS Orchard Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2013

The Orchard Inn just off of Hwy 99 at Taylor Road in North Turlock CA is just the best! I LOVE THIS BESTWESTERN the people are all friendly, welcoming and do everything possible to meet my needs. I stay there every other week for 2 nights and I just wouldn't go anywhere else. The outdoor pool is lovely open year round and 24 hours. I just cannot say enough how lovely this is and the rooms are comfy and clean always.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magalia, Ca.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 19, 2013

The phone system was worst I've ever had at any motel. I was having trouble dialing 9 then the number and the front desk told to try it 4 or 5 times. Finally on the 6th try I got through. This should never be the norm. Hopefully, you can correct this poor phone service.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank gogambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 25, 2013

I stay here from time to time when in town. There is a lot that is ok about it--I like the rooms fine, though they are not as fancy as some of the bw plus properties, it is pretty good for Turlock. I was bummed today though that I left at 10 am, returned at 9:30 PM, and my room had not been cleaned when I returned. I was sure to NOT leave to leave the privacy sign up because I wanted it cleaned. When I sadly trekked down to the office to get towels and coffee for the morning, I was told it wasn't cleaned because there were only two people to clean 50 rooms this morning. To that I say: hire enough people so you are not inconveniencing the customer. This is NOT the kind of place that will give you a discount because they failed to clean your room. It IS the kind of place where they don't have enough people working, so this may happen to you if you stay here.

Room Tip: Make sure to ask to have your room cleaned if that matters to you
See more room tips
Stayed March 2013, traveled as a couple
Helpful?
1 Thank franktraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, CA
Level 5 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 25, 2013

Having to make a very last minute reservation for the night I didn't have much time to research hotels so I took my chances.

This turned out to be a decent place to crash. Rooms were updated. Beds were a little firm for my liking, but they were on the newer side. Pillows were small (didn't matter for me, I always bring my own. We stayed on the street side and it was very quiet. The heater unit was quiet which was a big plus for us.
The bathroom had a strange smell that I never could put my finger on.
The bed only has a sheet and a thin coverlet on it, which for me never works out well, but I like a nice warm comforter, so that's just personal taste.
Wifi worked just fine.
Breakfast was eggs, sausage, cute made on the spot waffles, yogurt, muffins and a variety of cereals and juices. A very nice expanded continental.
Price was 89 a night, which for the area seemed a bit high, but I didn't have a choice.
They are dog friendly with a $20 pet fee.
There is a small pool and hot tub.
Would look around for a lower rate if ever in the area again, but would stay here again.

Room Tip: Request the street side (away from freeway).
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hulabum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWManagement05494, Manager at Best Western Orchard Inn, responded to this review, March 19, 2013
Thank you for taking the time to comment on our hotel. We appreciate any and all feedback from our guests. We hope that a return trip is in your future, and again thank you for visiting our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, Usa
1 review
Reviewed February 6, 2013

Very clean and updated room. (in fact it seem new) Nice people working in lobby.
I thought price per nite a little hign due to location. But other hotels had similar prices due to event in area that week end.
Overall 5 stars!! and the free water/coffee and cookies were a nice touch.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWManagement05494, Manager at Best Western Orchard Inn, responded to this review, March 19, 2013
Thank you for taking the time to leave a review for our hotel. We welcome any comments from our guests to ensure that you have a pleasant experience each time you visit our property. We hope that you will continue staying with us in the future,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Orchard Inn

Property: Best Western Orchard Inn
Address: 5025 N Golden State Blvd, Turlock, CA 95382-9552 (Formerly BEST WESTERN PLUS Orchard Inn)
Phone Number:
Location: United States > California > Turlock
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Turlock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Orchard Inn 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Welcome to BEST WESTERN Orchard Inn! Your favorite sporting events are a short drive away from our Turlock hotel where value, location and quality come together. Do you want to be next to Freeway 99, but still enjoy the comforts of a superior property? Our Turlock hotel is minutes from Stanislaus Fairgrounds where many popular events take place year-round. The Gallo Winery is also in the region, and a favorite destination for tastings and group events. The Hilmar Cheese Factory (R) is another local can't-miss attraction. Enjoy beautiful landscaping and a tranquil countryside setting, but still be close to the charming town. Your Turlock hotel features oversized RV/bus parking, making our property a favorite for truckers, RVers and those traveling with bigger rigs. Employees with the cheese factory, winery and Almost Orchards count on us to deliver the friendly, homey atmosphere that makes business travel better. CSUS also brings business travelers to the area and we're happy to treat everyone like part of the family. Just eight miles from Modesto, California, you can enjoy getting away from it all but still be near modern conveniences. You'll be surrounded by palm and orchard trees at this Turlock hotel where serenity comes easily. Dig into a daily complimentary hot breakfast along with a morning newspaper. Breakfast specials include hot waffles, a fruit and pastry selection and endless 100% Arabica coffee. After breakfast, slip away to the sparkling outdoor swimming pool and hot tub to relax. Free Wi-Fi makes it simple to check the day's agenda or see what's happening in the area. Nearby recreational parks and lakes provide a welcome getaway. However, if a day trip is in order, you're just 40 miles from Stockton Metropolitan Airport and 80 miles from San Francisco. With easy freeway access, a trip to the cities, beaches or deeper into the countryside are all possible. ... more   less 
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Also Known As:
Best Western Turlock
Turlock Best Western

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