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All reviewsbest westernssausageno elevatorwafflesroom was cleanplace to stayfront desk stafffirst floorplenty of parkinglong drivefresh fruitsequoia national parkgreat breakfaststayed one nightcentral valleycontinental breakfastafter a long day
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Reviewed September 24, 2017

We spent one night in the BW T&C. It’s right on the main street in Tulare and just off the freeway, but we got no objectionable noise from either. Our first floor unit with King bed was roomy and had a nice desk, TV, dresser, microwave, fridge, coffeemaker, comfy easy chair and ottoman, night stands, two luggage racks and an open closet with a curtain. The bathroom was adequate with a single sink and counter space. The commode is in a separate room with the shower/tub combo. The bed was very comfortable and we had a good night’s sleep. One thing that may bother some is that they have a large parking lot and truckers use it. However, our unit was right across from it and we didn’t hear any noise from them. Their complimentary breakfast was good with eggs, sausage, biscuits & gravy as well as the usual fresh fruit, cereals, etc. They have a lounge with full bar and provide you with a two for one coupons during their Happy Hours (5-7). The staff were friendly and helpful. All in all a very nice overnight stay.

  • Stayed: September 2017, traveled as a couple
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Thank gordonc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at Best Western Town & Country Lodge, responded to this reviewResponded September 25, 2017

Thank you for taking the time to rate your recent stay at our hotel. It's rewarding to know that you enjoyed a quiet, comfortable stay and that you had the opportunity to experience some of the offered amenities like our buy one item get one item free coupons we provide to our guests for use in our lounge. We appreciate your business and hope to see you again whenever you're in our area.

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Reviewed September 22, 2017

Average hotel. WiFi was awful. When I called the desk and reported that I could not connect, staff responded with "keep trying"... no help at all. A/C was loud. Hotel was average and starting to show it's age, but was clean. Very close to the freeway, Outlets, and Restaurants.

  • Stayed: September 2017, traveled on business
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Review collected in partnership with Best Western
Thank peterrN7063FW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at Best Western Town & Country Lodge, responded to this reviewResponded September 25, 2017

Thank you for taking the time to share your experience during your recent stay at our hotel. On behalf of our entire staff I would like to take this opportunity to apologize for any inconvenience you experienced during your stay. We will be using your feedback to make the necessary improvements in order to provide an exceptional experience for all of our guests in the future. We value your feedback and hope that the next time you're in our area you will give us the opportunity to exceed your expectations.

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Reviewed September 20, 2017

I was welcomed by a cockroach at the hotel's back door because all the food waste and hotel garbage were collected there. There was pigs' smell outside and several pig trucks parked not far away at the front (see photos).

It is a 2 storey and no elevator, have to pull the luggage upstairs. The self laundry facility starts late and ends early and could not do the laundry during breakfast time. The corridor air condition was turned off.

The room air condition's thermostat was mis-calibrated, needed to set a few degrees lower to attain the desired temperature 75F. After room cleaning, the air condition was turned off. The room was quite hot at the end of the day in August. Some of the power outlets did not work, had to make sure the devices were actually charging, not just plugged in.

The bath room door could not locked. The shower curtain was barely long enough to the top of the bathtub.

  • Stayed: August 2017, traveled with family
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1  Thank edwin_f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at Best Western Town & Country Lodge, responded to this reviewResponded September 22, 2017

Thank you for staying with us and for taking the time to share your experience. On behalf of the entire staff I'd like to apologize for the inconveniences you experienced during your stay. It's our goal to provide superior quality and service and your feedback helps us to know the areas we need to improve upon. Again thank you, we hope you'll consider us in the future.

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Reviewed September 20, 2017

Breakfast is always nice. A decent selection with great staff tending to it. The pool is always nice and clean. Same with the rooms. A good bonus is the lounge. Small, but a nice place to wind down and have a drink.

  • Stayed: September 2017, traveled with family
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Review collected in partnership with Best Western
Thank maric135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at Best Western Town & Country Lodge, responded to this reviewResponded September 25, 2017

Thank you for taking the time to share your experience during your recent stay at our hotel. We are pleased to know that you enjoyed your room accommodations as well as some of the offered amenities like our on-site lounge. We value your business and hope you will consider staying with us again whenever you're in our area.

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Reviewed September 18, 2017

Most importantly, the hotel was clean. Large rooms. Sink separate from the bathroom. Two luggage racks. Nice furniture. A/C worked fine. Carpet was good. Outdoor pool and spa area was clean. The only drawback for us was a very bright light outside and the room was not quite dark enough. The breakfast was excellent. Eggs, potatoes, sausage, fresh fruit (you don't see that everywhere), breads, waffles, and the usual stuff. One of the better breakfasts we have had at Best Western hotels. We would definitely return.

  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Service
1  Thank Unsworth7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at Best Western Town & Country Lodge, responded to this reviewResponded September 25, 2017

Thank you for taking the time to share your experience during your recent stay at our hotel. It's rewarding to know that you enjoyed your accommodations and many of the offered amenities like our complimentary hot breakfast. We value your feedback and look forward to seeing you again whenever you're in our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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