We go to Chilis occasionally and each time we swear it will be the last! Well this time we mean it. We waited about thirty minutes to be seated even though there was an abundance of empty tables. When we were seated it took another thirty minutes to get our drinks -- nothing fancy -- only water and soda. Our server forgot to take our food order so we sat there another thirty minutes before she remembered to come back. We waited another hour for our food with no one checking to see if we needed anything. At the ended of the hour we finally flagged down another employee and asked if they would check on our order. By then our drinks were long gone. When are food arrived we ask for drink refills which we never got until the end of the meal when our smling server shows up with our check. Needless to say we did not leave a tip so I'm sure that smile quickly left her face I'm not kidding on this. We were there for three and a half hours!