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“Good Food At A Good Price” 4 of 5 stars
Review of Black Bear Diner

Black Bear Diner
Ranked #3 of 98 Restaurants in Tulare
Certificate of Excellence
Cuisines: American, Diner
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Families with children, Dining on a budget
Dining options: Breakfast, Dinner, Lunch, Brunch, Late Night, Highchairs Available, Parking Available, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Visalia, California
Level Contributor
318 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Good Food At A Good Price”
4 of 5 stars Reviewed May 20, 2013

We go here most every Friday night. We share a dinner, usually the steak & shrimp ( not on the menu, just have to ask for it ) it comes with soup or salid. I get the clam chowder, that's why we go on Friday's. The servers are great and the meal is always good and hot. We have Ryan's Place in our town ( owned by the same company, both are good ) but we go to Black Bear most of the time.

  • Visited May 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank Carnutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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170 reviews from our community

Visitor rating
    76
    67
    19
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Lancaster, California, United States
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Disappointed this trip.”
3 of 5 stars Reviewed May 15, 2013

I stop there on my way to and from the Sacramento area and plan my times to make dinner or lunch stop. last night (May 14th) I stopped there about 7:45pm and was seated quickly by the host ad he brought the drink I ordered.. 10 minutes later my server showed up apologizing for the wait.

I questioned her about the senior ribs as I wanted ribs but not the huge portions that they normally bring. She took the order and left. She brought the salad and then about 10 minutes later she confirmed that I wanted the mashed potatoes and veggies. I said no I wanted the baked as I had previously ordered.

Another 10 minutes went by and she brought the order with Mashed potatoes. I did not notice the rest of the order as I was fixated on the potatoes. She returned the plate to the kitchen. On return of the plate another server plopped it down and then left before I had time to tell her I did NOT order the ribs and tri tip which was what I received.

Took me 5 minutes to get another server's attention and she went to get my proper server. She (not my assigned server) returned with another small plate and said she would scrape the tri tip off my plate right there at the table and I would be charged the proper amount. She then proceeded to almost dump the plate in my lap trying to do so on the small table I was seated at.
I then protested and said I wanted the plate returned to the kitchen and the proper order completed, done as I had originally ordered.

The manager then brought the order to me and verified that it was correct. When I asked what went wrong she stated the server plated the wrong order.

When I was finished the manager brought me the slip and stated she charged me for what I originally ordered but dropped off the difference between the tri tip and ribs and the senior ribs plus a couple of bucks for my inconvenience. In other words the original server got my order correct and I was all wet as to what I originally ordered. which was NOT what she told me the first time I asked what the problem was.

This is the first time something like this has happened and I sincerely hope it's the last. Normally I receive outstanding service and food so I understand and hope this is an anomaly.

  • Visited May 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visalia, California
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“If it's a busy time, they're still worth the wait”
4 of 5 stars Reviewed May 12, 2013

It was a very busy Saturday, but our party of two was seated promptly. Waitress was very good (Veronica, I think.) I had the open-faced roast beef sandwich. Very tasty. This was a good value. The portion sizes are plentiful. You won't be leaving hungry.

  • Visited May 2013
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staunton, Virginia
Level Contributor
70 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Nice Portions! Very good food, and delicious”
5 of 5 stars Reviewed May 10, 2013

This place was awesome, great atmosphere. Food was great, and well priced. Save room for desert. It looked incredible. If you want to stretch you dollar and still have great food eat here! Great service as well.

  • Visited May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank mrrrkva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great Diner experience”
4 of 5 stars Reviewed April 4, 2013

This was our first stop when we got to Tulare, we were really hungry and this was the diner we found online. The decoration of the place is great, the service and the food. We ordered breakfast and the portions were huge and full of flavor. We liked it so much, we came back the next day for lunch.

  • Visited March 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank Sandled80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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