OK, it's one thing to not honor a reservation because of a technical glitch with your online reservation system, but then to send me an e-mail saying "thank you for staying with us..." Come on!
When they didn't honor the reservation, they tried to send us to their "sister" hotel which I think used to be a Super 8 or something like that. We looked at the room and said, no thanks! The upside, we found a great place to stay, The Cedar House Sport Hotel.
Not sure I'll be staying at the Truckee Donner Lodge again, which is a shame because up until this last time, it was a decent place to stay on par with a HI Express.
- Official Description (provided by the hotel):
- Located in the town of Truckee amidst mountains, lakes, alpines and meadows, the Truckee Donner Lodge is a warm relaxing space so you can rest and recharge. Our lodge combines modern luxuries and contemporary decor with the traditional amenities and architecture of a country lodge. Whether you are on the ultimate ski vacation, traveling for business or just need a weekend getaway, the Truckee Donner Lodge offers exceptional amenities.Our guest rooms and feature rooms are simple and serene. Each appointed with a large flat screen TV, refrigerator, coffee pot, wet bar and microwave. Complimentary hi-speed wireless access is available throughout the lodge.Share your day's activities with friends in our lobby with fireplace; or, relax your muscles and admire the stars from our Hot Tub. Cool off during the warm summer days in our outdoor pool—the views of the alpines are magnificent.Wake up each morning to a deluxe Hot Continental Breakfast. Our breakfast bar offers a wide variety of choices including hot and cold cereals, fresh fruit yogurt, scrambled eggs, cheese omelets, bacon, bagels, toast, and muffins.It’s all delicious, all complimentary and all waiting for you at the Newly Remodeled Truckee Donner Lodge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, TripOnline SA, Cancelon and Cheap Tickets so you can book your Truckee Donner Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Truckee Donner Hotel Truckee
- Holiday Inn Truckee
- Truckee Holiday Inn Express