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“Jack C. "Very Accomadating Staff"”

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Hampton Inn & Suites Tahoe-Truckee
Ranked #1 of 13 Hotels in Truckee
Certificate of Excellence
Reviewed December 9, 2013

I would really like to commend Kathryn ,she went above and beyond her job.I stay at the hotel a lot the whole staff and management have always been very helpful whatever your needs they try to accommodate you.

  • Stayed: December 2013, traveled on business
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Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 27, 2013

Dear Jack C-

First of all thank you for staying with us. And thank you for pointing out what a great job Kathryn is doing. She is new to our team and we hope she stays, well forever!

We also appreciate that you mentioned the staff as being helpful.

We look forward to your next vist.

Rick Rucker

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Reviews (681)
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484 - 490 of 681 reviews

Reviewed December 5, 2013

We travel extensively and this Hampton Inn in Truckee was recommended by our daughter. Not disappointed in the least. Clean, quiet, with a courteous staff. Definitely would stay again on our next visit to Truckee.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank Annette F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 16, 2013

Dear Annette-

We appreciate the very nice review, especially as you travel extensively.

Finding our accomdations clean and quiet is great, and its great to hear your found the staff courteous too. We have a good team who are willing to please and eager to serve. I'll make sure they see your review.

A big thank you to your daugher too.

We look forward to your next visit.

Rick Rucker
General Manager

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Reviewed December 2, 2013

I travel quite a bit and have stayed at some less than satisfactory places, particularily in the Lake Tahoe Area. The Hampton in Truckee is lovely-just like new really. Rooms are comfortable and well appointed and the staff are friendly and helpful. I'll be staying there from now on when my business takes me to the Tahoe-Truckee area.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hampton
Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 14, 2013

Dear Debra-

Its actually pretty easy to satisfy the business traveler as they have come to see it all. But to WOW them is difficult. Thank you taking the time to praise our hotel.

The most difficult aspect of any business in the Tahoe area is finding a great staff. We think we have a pretty good team and so we appreciate you pointing out that they are friendly and helpful.

We look forward to your next visit and please say hello if you get the chance.

Rick Rucker
General Manager

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Reviewed November 24, 2013

From start to finish, the experience at this Hampton Inn was wonderful! Judith at the front desk helped me make the reservations, and was a very pleasant person to talk to---very congenial!
When we arrived, the hotel was very pleasing--wonderful cozy lobby with fireplace and cozy chairs. Everything is very clean and up to date. We got our room, came back down to go out to dinner, and happened to ask if they had a microwave to make popcorn. (I had actually asked if the rooms had this, and was told mine did, but it didn't). Wasn't making a deal about it, but Bernice told me if I liked, she would find us a room that had that and we could change when we came back from dinner. We said yes. When we came back, she had upgraded us to a very nice room with a microwave and frig. Very very nice and we were very happy! Ended up staying an additional night! At breakfast both mornings, which is a serve yourself type, Karen was very "on top of it" with taking away our plates, asking if we needed anything else, and if everything was ok! Didn't expect that at all.
The next day, my husband had a business meeting, and I decided to enjoy the lobby and read there.
I asked Kiriae and Judith at the front desk a question about an ad I saw in the paper for a ski special. They didn't know the answer, but they went online, looked it up, but couldn't get the answer right away. Kiriae kept at it, and wrote down the information she found, and brought it over to me! I was really impressed how sweet that was. The whole staff was just such a pleasant group, very helpful and friendly. The hotel is in a great location, right next to the Truckee airport (no noise though), very quiet, and has a gas station right there, along with a small store and Togo's in case you get in and need something to eat quickly and don't want to go far. Only 2 miles to downtown Truckee with all their shops.
The only thing I would have liked is for the bed to be firmer. Other than that, it was a great hotel!

  • Stayed: November 2013, traveled on business
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Thank kayakmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 14, 2013

Dear Advisor-

We appreciate the fine review and recognizing Judith, Kiriea and Bernice of our front desk staff. We are also happy that you found the hotel cozy, clean and up to date.

We show the pride in where we work by making sure the "house" is in good order, clean and serving our guests. We are glad you noticed.

Hopefully you return soon and again, thank you.

Rick Rucker
General Manager

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Reviewed November 21, 2013

this was an excellent hotel. best value in the area when i was staying (mid-november) and i would definitely stay there again and highly recommend it. the staff was exceptionally pleasant, the facilities were clean, well-kitted out, the rooms were nice, and the bedding was really comfortable. the in-room internet and tv worked well, the climate control was perfect. really nice, and yet just a hampton inn!

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank Marie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 7, 2013

Dear Marie-

Thank you for the great review!

"The staff was exceptionally pleasant and the facilities clean" " and the bedding was really comfortable"- I tell my staff that we hear that its the little things that count, but only after the big things are handled. Clean, pleasant and comforable - the big things.

We appreciate you staying with us and your kind words.

Rick Rucker
General Manager

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Reviewed November 20, 2013

This location was an excellent place for a small size business meeting/retreat for our group of 20 people. Wonderful rooms, accommodating group meeting room, great breakfast and relaxing lobby and great room. We WILL use them again. Beautiful location!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hampton
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded December 4, 2013

Dear Michael-

Thank you for the great review and holding your meeting at the Hampton Inn & Suites Tahoe!Truckee.

The feedback we receive from those who hold meeting, retreats, or other events is very positive. Unlike large hotels, you will be the center of attention and not lost in the shuffle of larger meetings. We have many groups which stay with us year after year.

Thank you again and we look forward to your next meeting

Rick Rucker
General Manager

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Reviewed November 18, 2013

The staff was awesome and took great care in answering any cares or concerns I had. I really appreciate their attentiveness and would highly recommend staying here. It's very clean and attractive. The fitness center is great and clean as well. The cookies that greeted me every evening were appreciated! And the take-away breakfast was great!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Hampton
Thank Jan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded November 25, 2013

Dear Jan-

Thank you for the great review. Its always nice to hear that our staff attended to your needs and our hotel is clean, 2 major points.

I'm also glad that you appreciated out fitness room. We finished a upgrading our fitness room where we changed out our cardio equipment added some exercise equipment and added a rack of free weights. Thanks for pointing that out.

Thank you for staying with us and we look forward to your next visit.

Rick Rucker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe-Truckee

Address: 11951 State Route 267, Truckee, CA 96161-2161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Truckee
#2 Business Hotel in Truckee
#3 Family Hotel in Truckee
Price Range: $194 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Tahoe-Truckee 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn and Suites Tahoe-Truckee hotel is a short car-ride away from Lake Tahoe and its casinos, as well as many skiing, hiking and fishing attractions. Guests enjoy: free WiFi, free breakfast, a seasonal outdoor pool, patio area (with fire pit), fitness room, bike rentals, concierge desk, 24-Hour snack shop, dining/lounge area, business center, and meeting space. We're one mile from the Truckee Tahoe airport and 5.8 miles from the Northstar California Ski Resort. ... more   less 
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Also Known As:
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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