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“Great service & location”

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Hampton Inn & Suites Tahoe-Truckee
Ranked #1 of 13 Hotels in Truckee
Certificate of Excellence
Reviewed November 6, 2013

Staff were very helpful. location was great - close to the ski resorts, Tahoe and gambling but still in a great location - beautiful area and property is very well maintained. The pride of ownership in the property as well as the pleasant employees tells you the owners take care of their staff. Nice beds, good variety on breakfast buffet makes the staff great.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Belinda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded November 15, 2013

Belinda-

Thank you so much for acknowledging our staff, they make the hotel what it is.

The entire team takes pride in the hotel so the guest experience is important to everyone. The importance of cleanliness, a great breakfast and having a good time at work is spread to our guests- when you are happy so are we.

Thanks for staying with us and the great review!

Rick Rucker
General Manager

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503 - 509 of 690 reviews

Reviewed November 3, 2013

This was a clean hotel, quiet, the hotel staff was very pleasant, and the room internet service worked well too. Now, for some reason TripAdvisor wants me to have at least 200 characters in this review....very annoying, so I'm going to put down gibberish...here goes....gibberish...gibberish......gibberish!!!!!!!!

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hampton
Thank Charlie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded November 15, 2013

Charlie-

Thanks for the review, we appreciate all accolades, especially that you found the hotel clean!

Also, thank you for pointing out that the internet service worked well which we all know is so important today. We upgraded our system late last year at major expense so I happy you were happy.

Rick Rucker
General Manager

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Reviewed October 26, 2013

You could not ask for any hotel better than the Truckee CA Hampton Inn. The staff is excellent. The rooms are very clean and always neat. The breakfasts are varied and wonderful. If there are any questions, the staff will get answers and have a smile on their faces. This is an outstanding Hampton Inn with great management!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
Thank Wendell K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded November 15, 2013

Dear Wendell,

Thank you taking the time to review our hotel and writing such a great review.

Our staff takes pride in our rooms and our breakfast. I appreciate the fact that your found them to your liking as well as our staff being "excellent". As to the management, we let the staff do a great job and stay out of their way.

Again, thank you for staying with us and we look forward to your next visit.

Rick Rucker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

This hotel does not welcome disabled people. The disabled parking is at the back door, and the back door is locked. If you are mobility impaired, this hotel's plan for you is this: park your car at the front door, walk to the lobby, check in and get your key, walk back out to your car, park your car a second time, walk back in to the hotel. This hotel completely misses the point of disabled parking, which is to minimize the required walking for mobility impaired people. There is also disabled parking in the front, but it is too far from the entrance to be useful. This hotel could become accessible simply by unlocking the back door. This would not be a security issue, because the back door opens directly onto the lobby. I tried to discus this with the surly desk clerk, who made it clear to me that she did not care about my comfort.
I picked up a newspaper on the way in, but could not read it, because it was too dark in the room. I know, most cheap hotels have gone to 25 watt bulbs to save money. However at least one lamp should be bright enough to read by. If you are traveling on business, don't plan on working in your room. Even the desk lamp is a 25 watt bulb.
The room was adequately clean and quiet, so you might like it. However if you are traveling on business this hotel won't meet your needs. And if you are mobility impaired, you are not welcome here.

  • Stayed: October 2013, traveled on business
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4  Thank SQ1845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded November 1, 2013

Dear Tripadvisor Reviewer-

I am sorry that you found that our hotel was “not for me” but I am happy that you found us quiet and clean.

Most of our arriving guests prefer to enter the lobby by the main entrance as its the most accessible, appropriate and obvious door to enter when first arriving at the hotel and is the closest to our front desk. Our guests can enter the hotel at 4 portals after they check-in. We keep our doors locked. The security of our guests demands it. The door you mentioned does not open directly to the lobby but rather to a vestibule which by the elevator with access to the higher floors.

Our ADA parking spots are as close to the 3 other entrances as possible and so our ADA rooms are close to these entrances. This was a conscious decision on our part to make them easy to access.

We strive to be an energy efficient hotel. All of our rooms have at least 4 lamps in the bedroom, I am sorry that they did not meet your needs. The desk light bulb is a LED 25 watt 65 watt equivalent. This is something we will address to provide greater lumens or candlepower, that is, more light, while still using an energy efficient bulb. Thank you for the suggestion.

As to not welcoming to the less-abled, a term we use at the Hampton rather than disabled, I must point out that we have challenged students on staff, have hundreds of guests that are less-abled, including golf groups and ski groups. We also support Disabled Sports, and High Fives two local organizations which provide services to the physically challenged.

I apologize for the inconvenience you experienced. If you are not satisfied then neither are we. Please call me so I can make this right.

Rick Rucker
General Manager

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Reviewed October 18, 2013 via mobile

We stayed here for 5 nights while vacationing in Truckee, Ca. Our room was very comfy and adequately sized for 2. Breakfast was varied enough for us and the staff was friendly and welcoming. The laundry facility came in handy for us. Since we had activities planned all around Lake Tahoe, the location was perfect - minutes from Truckee and not far from Incline village and easy access to the freeway for longer journeys. The setting is beautiful set among the gorgeous trees. Would definitely recommend this hotel, especially at a great price.

Stayed: October 2013
Thank DaisyRoswell_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded October 24, 2013

Dear Daisey,

Thank you for staying with us and writing such a nice review.

I'm glad your accomdations were to your liking and our staff took good care of you and your needs. Its also great to hear about the breakfast and the "great price,"

I appreciate the recommendation and look forward to your next visit.

Rick Rucker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

This was a personal trip to my 30-year High School Class Reunion. The staff were genuinely excited about the event which took place in the lobby and happy to help coordinate the experience. We were able to upgrade our room at check in with no problem and were delighted to find that the room had a kitchenette, fireplace, jetted tub, and an extra 1/2 bathroom. It gave us plenty of room to meet up with friends for cocktails and socialize.

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Deanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Great stay close to all activity, lake golf, shopping and skiing. comfortable, clean and has great views. Staff was helpful and very pleasant. Large rooms well equipped and comfortable. the breakfast could have had a meat product but the waffles were fantastic.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this reviewResponded October 23, 2013

Michael-

Thank you for your review of our hotel and the area.

As the interest in golf wains in most areas, its popularity here in the mountains grows every year. With designs by Weiscoff, Nicolous, Fazo and Johnny Miller we are blessed to have some spectacular courses nearby.

We're glad to hear you appreciated the staff and rooms- key elements, indeed. We do offer a meat selection at breakfast most days, let us know when you return and we will ensure that we it available.

Thank you.

Rick Rucker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe-Truckee

Address: 11951 State Route 267, Truckee, CA 96161-2161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Truckee
#2 Business Hotel in Truckee
#3 Family Hotel in Truckee
Price Range: $185 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Tahoe-Truckee 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn and Suites Tahoe-Truckee hotel is a short car-ride away from Lake Tahoe and its casinos, as well as many skiing, hiking and fishing attractions. Guests enjoy: free WiFi, free breakfast, a seasonal outdoor pool, patio area (with fire pit), fitness room, bike rentals, concierge desk, 24-Hour snack shop, dining/lounge area, business center, and meeting space. We're one mile from the Truckee Tahoe airport and 5.8 miles from the Northstar California Ski Resort. ... more   less 
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Also Known As:
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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