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“Great Experience” 5 of 5 stars
Review of Hampton Inn & Suites Tahoe-Truckee

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Hampton Inn & Suites Tahoe-Truckee
Ranked #1 of 14 Hotels in Truckee
Certificate of Excellence
Rohnert Park, United States
1 review
“Great Experience”
5 of 5 stars Reviewed October 10, 2013

This was a personal trip to my 30-year High School Class Reunion. The staff were genuinely excited about the event which took place in the lobby and happy to help coordinate the experience. We were able to upgrade our room at check in with no problem and were delighted to find that the room had a kitchenette, fireplace, jetted tub, and an extra 1/2 bathroom. It gave us plenty of room to meet up with friends for cocktails and socialize.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Deanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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540 reviews from our community

Traveler rating
    353
    125
    42
    11
    9
See reviews for
177
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Pittsburgh, United States
1 review
5 of 5 stars Reviewed October 10, 2013

Great stay close to all activity, lake golf, shopping and skiing. comfortable, clean and has great views. Staff was helpful and very pleasant. Large rooms well equipped and comfortable. the breakfast could have had a meat product but the waffles were fantastic.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 23, 2013
Michael-

Thank you for your review of our hotel and the area.

As the interest in golf wains in most areas, its popularity here in the mountains grows every year. With designs by Weiscoff, Nicolous, Fazo and Johnny Miller we are blessed to have some spectacular courses nearby.

We're glad to hear you appreciated the staff and rooms- key elements, indeed. We do offer a meat selection at breakfast most days, let us know when you return and we will ensure that we it available.

Thank you.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, California
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 25, 2013

We stayed one night during Ironman Lake Tahoe. Hotel was on the bike route for the race so perfect location to watch that portion of race. It was also very close to Squaw Valley. Rooms very very comfortable. Great breakfast assortment in the morning. Would definitely like to go back during ski season!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank kayleighsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 23, 2013
Dear Tripadvisor Reviewer-

Thank you for taking the time to review our hotel and especially in such a favorable light.

Sounds like you had fun during the Ironman competition. Truckee really embraced the race and we look forward to its continued success.

As importantly, we appreciate your comments about our "very, very comfortable" rooms and the "great breakfast assortment"

We will see you again when the snow flies!

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
1 review
5 of 5 stars Reviewed September 25, 2013

Loved the location would love to come back in the snow! Lake Tahoe just down the road about 10 minutes a nice scenic route. Right of interstate 80 about 30 mins from Reno! Bed was super comfortable! Loved how the breakfast had green onions sprinkled on top great flavor!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lorena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 23, 2013
Dear Lorena-

We would love for you to come back for the snow, too! We sell discounted ticket to Squaw, Northstar and Sugar Bowl.

Having a comfortable bed makes or breaks a hotel. We're glad you liked ours.

Thank you for staying with us and thank you for the great review.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
US
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

Great hotel with a very friendly staff!!!! One of the better hotels I saw in the area. The only downside is the closest restaurant is .7 mile with no easy way to walk. I would certainly stay here again. The hotel is in great condition

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 2travelmorenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 22, 2013
Dear Advisor-

Thank you for your wonderful review and of course for staying with us.

You are correct, the closet restaurant is not really close. We do have a ToGo's on the same site, which will do in a pinch but is not a sit down restaurant. And I think you are correct that we have a very friendly staff.

Again, thank you.

Rick Rucker
General Manager

Great hotel with a very friendly staff!!!! One of the better hotels I saw in the area. The only downside is the closest restaurant is .7 mile with no easy way to walk. I would certainly stay here again. The hotel is in great condition
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Citrus Heights, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

The Hampton in Truckee has the best group of people working there. They take care of everything. They're all very personable and helpful. I have enjoyed my many stays here and will definitely return on vacations.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Shirley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 22, 2013
Dear Shirley-

Its always great to see your smiling face and I am glad to hear that we are a little be of the reason.

Its also rewarding to hear that you find our team personable and helpful and the "best group of people." Thank you for your kind words.

Hopefully, you can make it our way with your family soon for a relaxing vacation, so we can take care of them as well.

Thank you again,

Rick Rucker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, OR
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed September 19, 2013

Having read other reviews I am wondering if I stayed in the same hotel! It is true that the location to adjacent ski and tourist facilities is good but this property is definitely not addressing those who come to the area on business trips. The check-in process was efficient but completely void of interaction between the desk person and the customer; no verification of Honors membership, no offer of water for Honors member, no explanation of breakfast hours.
The mattress in the room was perhaps the most lumpy I have ever experienced. As is true for the majority of Hampton properties cookies were available at the desk but in many cases those are gone by the time a 9pm check-in takes place. Here they were available and as soon as bitten into there was ample reason why the plate was till full. The cookies were old and when I checked out in the morning there still were cookies there.

The included breakfast was very late, way past opening hours and was hardly edible. The eggs were granular and tasteless and not much else was available other than cold cereal.

From my experience here I would suggest driving another 35 miles and stay at a Hampton in Reno.
Ram1500

  • Stayed September 2013, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Ram1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, October 1, 2013
Dear Ram-

I am sorry to hear of your experience at our hotel, indeed it as you said is not typical of the guests which stay with us.

Our breakfast always has two hot items, sometimes three. We have oatmeal; cook to order waffles as well has granola, yogurt, cut and whole fruit. Our baked goods include whole wheat bread, muffins, pastries, bagels and English muffins. We buy our eggs from the same company as all other Hampton and add to the mix. Our breakfast hours, are the same as all Hamptons, 6AM to 10AM. I am sorry that we were late to open the day of your checkout.

I apologize that our staff didn’t do a great job at check-in. They should explained breakfast hours, as well as acknowledging you as a Silver HHonors member. Unfortunately, however Hilton doesn’t offer Silver Honor members water, only Diamond and Gold status. We bake our Otis Spunkmeyer cookies, the Hampton standard, daily. I am sorry you found them unsatisfactory.

Please give me a call I would like to apologize and invite you back to our hotel.

Rick Rucker
General Manager
530 587 1197
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe-Truckee

Property: Hampton Inn & Suites Tahoe-Truckee
Address: 11951 State Route 267, Truckee, CA 96161-2161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Truckee
#2 Business Hotel in Truckee
#3 Family Hotel in Truckee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Tahoe-Truckee 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn and Suites Tahoe-Truckee hotel is a short car-ride away from Lake Tahoe and its casinos, as well as many skiing, hiking and fishing attractions. Guests enjoy: free WiFi, free breakfast, a seasonal outdoor pool, patio area (with fire pit), fitness room, bike rentals, concierge desk, 24-Hour snack shop, dining/lounge area, business center, and meeting space. We're one mile from the Truckee Tahoe airport and 5.8 miles from the Northstar California Ski Resort. ... more   less 
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Also Known As:
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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