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“Lodge-like feel, Rustic Charm - Hampton Inn Truckee” 5 of 5 stars
Review of Hampton Inn & Suites Tahoe-Truckee

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Hampton Inn & Suites Tahoe-Truckee
Ranked #1 of 14 Hotels in Truckee
Certificate of Excellence
San Diego, California
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Lodge-like feel, Rustic Charm - Hampton Inn Truckee”
5 of 5 stars Reviewed May 17, 2013

This hotel is not the standard cookie-cutter Hampton Inn. It has rustic charm from the lobby to the guest rooms. The lobby has log-cabin like furniture, high rafters and hardwood flooring. The guest rooms have really nice mission style furniture and great mission lamps and shades. The bathroom has granite countertops. Great decor for this hotel!

Free Internet. Also, free breakfast. The service staff for breakfast are amazing!! Dalia and Letti hussled clearing tables and offering to make peoples waffles in the morning. (I have never seen a better breakfast staff at a select service hotel.)

The hotel does not have many restaurants nearby. There is a Togo's at the gas station beside the hotel (which closes at 7PM). A business park and an airport are close by.

Charming old town Truckee is not that far away -- maybe 3 miles. There is also a more mainstream suburban Truckee that is two exist stops away on I-80. Again, a few miles.

Would clearly stay there again.

Room Tip: Higher floors have better views. First Floor has high ceilings.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank outpulsed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, June 1, 2013
Dear Tripadvisor Contributer-

We appreciate you taking the time to review our hotel and point out all of our attributes!

We have tried to stand out in the world of cookie cutter hotels both in service and style. Thank you seeing what we are doing. Its said that breakfast is the most important meal and at Hampton it is. So, we have made a point of providing the best experience possible. Letty, Dahlia and the whole breakfast team do take pride in starting your day off right.

Again, thank you and we look forward to your next visit.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
    352
    125
    42
    11
    9
See reviews for
177
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Milwaukee, United States
1 review
4 of 5 stars Reviewed May 16, 2013

Friendly staff and clean, quiet rooms. Breakfast service friendly and the staff was attentive. Hotel is located out by the airport so you need to drive to get back into the center of Truckee to get to restaurants and other shops.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, June 1, 2013
Dear David-

We appreciate the favorable review, thank you so much.

Sometimes hotels forget what we are really selling, rooms. We're glad your found ours to be clean and quiet, exactly what they should be.

Again thank you and hopefully you will be staying with us again soon.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merced, CA
2 reviews
5 of 5 stars Reviewed May 3, 2013

This was my first time at a Hampton Inn and it was great! I will be staying at them from now on. The room was very nice, the breakfast was awesome. The staff was very friendly and accomodating. It's a little hidden gem in the mountains of Truckee.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Deesreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, June 1, 2013
Dear Traveler-

Thank you for the great review and acknowledging our staff. I too think we have a great team that are indeed friendly and take care of our guests as if they are guests in their own home.

Hopefully, we a not a hidden gem for too long, your review will help.

Thank you and we look forward to your next visit.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, New York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2013

This is not you're everyday chain hotel!. Nestled in the mountains outside of Truckee, you'd think you were in a mountain lodge. This Hampton had a very homey feel. The staff was somewhat laid back but that's the way we like it. Although staying right in town has its convieniences, we were not wanting for anything. When we found ourselves up late, we spent time in the eating area which felt like a 'great room' at any mountain retreat. There was fresh coffee, snacks and even a shelf with many board games and books. The room was large and comfortable. Although the pool was closed, the outdoor hot tub was a real treat; and clean.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
Helpful?
Thank vicHowHike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, May 27, 2013
Dear Traveler-

We appreciate that you took the time to review our hotel, and such a great review at that.

We have strived to make our hotel standout, and be unique as a Hampton but still have the Hilton amenities. We are happy you recognize what make us just a little bit better, be it books in our great room or a somewhat laid back staff. (but not too laid back, I hope).

Again, thank you and we look forward to your next visit now that our pool is open.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

most Hampton Inn's have a common-modern aricture...this location is a look of wood timbers, leather, fireplaces-just the right feel for TAHOE...room's are spacious and relaxing...breakfast is something to look forward to...the front desk made me feel special...I look forward to my next stay at Hampton-Truckee

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, May 27, 2013
Dear Joseph B-

Thank you for the wonderful review. We are gratefull for all feedback but when its positive its really appreicated.

We are glad you liked the decor and surroundings, we agree that our Hampton needed to reflect the Tahoe area- nothing too mundane.

We look forward to your next visit, so that we may make you feel special once again.

Thank You.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed April 20, 2013

Best value, excellent room & breakfast, great manager & staff...

This was our second stay at this hotel. We chose the Hampton Inn Truckee because of its easy access to the many ski resorts in the area. The suites are huge, the in-room hot tub fabulous, and the breakfasts are varied and substantial for skiers. I cannot agree with negative posts about bedding comfort and decor; we found the decor lovely and the bed decadent!

We did have a noisy upstairs neighbor, but the manager, Rick Rucker, remedied the situation. He verified the next morning that all was well with us and sent us a complimentary bottle of wine for our trouble. He must be a good manager since all of the staff were friendly and helpful.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Oliartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, May 27, 2013
Dear Guest-

Thank you for taking the time to review our hotel and singing our praises!

Hopefully the wine helped your sleep the next night, we are sorry about the noisy upstairs neighbors. We are also glad to hear you like our beds and the decor.

We look forward to your next visit, the summers are lovely too you know.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
del ray ,fla
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 15, 2013

We usually stay at Hampton Inn's and expect the same quality at each one. This one had a very nice lobby. The breakfast servers and front desk were exceptionally nice! However we did encounter some problems.
1- The beds seemed not to be the ones that we are accustomed to
2-The bathroom door when opened jammed into the main door
3-CORRIDOR NOISE!!!!!! I was awakened several times during the night by loud people in the hallway. Another person staying there opened his door and asked them to" KEEP THE NOISE DOWN! " Later on more noise woke me up several times with a couple arguing and cursing . The night manager did try to locate where it was coming from but was unsuccessful due to locating where the noise was coming from.Eventually we got the room number and shared it with the night manager who did knock on the door and addressed the problem.
SUGGESTION: If this happens get the room number right away and share it w/the night manager. They are very happy to address the problem.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sk1gypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, April 18, 2013
Dear Traveler,

I apologize for the problem you encountered during your stay with us. I'm glad to hear our Night Manager tried to address the noise and was eventually successfull.

Thank you for pointing out that the front desk and breakfast team were "exceptionally nice", I will pass on the praise.

Please call me regarding the noise issue. I would like to discuss it further and see if we can do something for you.

Thank You.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe-Truckee

Property: Hampton Inn & Suites Tahoe-Truckee
Address: 11951 State Route 267, Truckee, CA 96161-2161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Truckee
#2 Business Hotel in Truckee
#3 Family Hotel in Truckee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Tahoe-Truckee 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn and Suites Tahoe-Truckee hotel is a short car-ride away from Lake Tahoe and its casinos, as well as many skiing, hiking and fishing attractions. Guests enjoy: free WiFi, free breakfast, a seasonal outdoor pool, patio area (with fire pit), fitness room, bike rentals, concierge desk, 24-Hour snack shop, dining/lounge area, business center, and meeting space. We're one mile from the Truckee Tahoe airport and 5.8 miles from the Northstar California Ski Resort. ... more   less 
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Also Known As:
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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