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“Always a great stay here” 5 of 5 bubbles
Review of Hampton Inn & Suites Tahoe-Truckee

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Hampton Inn & Suites Tahoe-Truckee
Ranked #1 of 14 Hotels in Truckee
Certificate of Excellence
Danville, California
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Always a great stay here”
5 of 5 bubbles Reviewed February 16, 2013

We were delighted when this property opened a few years ago as Truckee was really in need of a quality chain property. We've stayed here 2x now and both times were great. As others have noted, the front desk staff is always courteous and helpful, and checkin is lightning fast. The rooms are much bigger than some you'll find at nearby "luxury" hotels and resort rooms that sell for 2-4x more. Unlike downtown Truckee there is no train noise here - it is super quiet. Plus a free hot breakfast for the entire family, not just cold cereal and cheap muffins. Best of all the location is great for skiiers - <5min from Northstar and I-80, not to mention all the great restaurants in Truckee. So easy to access even during blizzard conditions. Also free parking, free wifi and a nice kitchenette with refrig and micro that is great for families. Also part of the Hilton program so you can earn and use HH points, and they treat HH elites very well. Highly recommend.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Boraxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, March 8, 2013
"Boraxo"

Thank you for taking the time to review our hotel and especially in such a positive light.

Our staff takes pride in their job and make sure our guests have a great stay. Although maybe not a big deal to some but I have made a point of making checkin as seemless as possible.

Again, thank you and we hope to see you again soon.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
    372
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    43
    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
Morgan Hill, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 13, 2013

The hotel is very well maintained inside and out and appears new. The management team has done a wonderful job in selecting hotel staff- some of the most helpful and knowledgable staff we have ever met at a hotel. Breakfast was above average for a Hampton Inn- we were surprised to see staff members cooking fresh waffles for the guests and assuring everyone was taken care of.

Room Tip: Overall, the location is very quiet. Our room faced the airport but we did not hear any aircraft or...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, March 13, 2013
JC-

Thank you for taking the time to review our hotel.

We understand that breafkast is the most important meal of the day. We get a chance to meet our guests, provide for them and get them off to a good start both physically and mentally. So if we can do a little extra - we will.

Please look me up on your next visit, so I can personally thank you and ask about Morgan Hill.

Rick Rucker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed February 10, 2013 via mobile

Located minutes from Northstar Resort and minutes from Interstate 80. We had a warm and comfortable king bed suite. The free breakfast was delicious and diverse. Will definitely stay here again when skiing Lake Tahoe.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank JudgeJim777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, March 5, 2013
Judge Jim,

Thank you for the wonderful review. We especially appreciate that you enjoyed our breakfast.

We look forward to your next visit.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

The thing you first notice is the friendly attention from the staff at check-in. The hotel is kept in attractive condition in both the public rooms and our room accomodations. Breakfast menu changes daily and is very nice with some hot dishes and the usual cold fare.

Our King room is good sized and pleasantly decorated. The bed was a bit soft, but comfortable.

We'll stay again.

Room Tip: We had a room at the back of the main wing which was very quiet and has a view of the airport runway...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, February 19, 2013
James,

Thank you for great review. Our staff takes pride in their service and making sure everyone feels welcome. We're glad you had a wonderful visit.

We look forward to your next visit and thank you for staying with us.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 24, 2013

The service is nice, the breakfast was okay, but definitely not what you would expect for $500 for two nights. The mattress and bedding were not good quality and we had a hard time watching a movie online because it kept pausing from the slow connection. My husband and I went there to snowboard at Northstar, so we would have stayed there except it was full. It's pretty close though so it's a good plan B. I will probably look for a different place next time but it's okay it you're just staying 1 or 2 nights. They have really good chocolate chip cookies at the front desk, but they weren't there during the weekend for some reason.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Me C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, February 19, 2013
Hello,

Thank you for taking the time to review our hotel.

Although for the most part your message was favorable- your stay was not to your expectations or ours. If you have the time please call me, I would like to discuss your stay and to ensure your satisfaction.

Thank you and I look forward to speaking with you.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truckee, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 31, 2012

Spent 3 winter nights in this pleasant hotel. We wanted a friendly and clean atmosphere with a nice mountain feel and this hotel was pretty good. It is situated for easy jaunts to downtown Truckee, Reno, Squaw Valley, Alpine and Northstar. I was glad to have a room that didn't over look the gas station. Some drawbacks were no music in the fitness room, luke warm water for 3 showers taken. Very nice to have shuttles to the ski mountains and the staff was very friendly.

Room Tip: ask to be have a room away from gas station.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jennifer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed December 9, 2012

We stayed in the king suite, suppose to be nice, but this place is pretty run down and lack maintainence. Definitely need to put some money back into this hotel. Breakfast is just OK, very nice employees.

  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bbcarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RODERICKCR, General Manager at Hampton Inn & Suites Tahoe-Truckee, responded to this review, December 13, 2012
Thank you for staying with us and taking the time to write a review about our hotel.

I apologize that the suite was not to your expectations. And I thank you for pointing out that our employees are very nice; it’s appreciated and will be passed on.

We can always do a better job maintaining our property. We do have a full time staff to repair, paint, replace wall covering, shampoo carpets, and take care of the many items that need attention. Our goal is provide a perfect experience, in every way for our guests – from the greeting to checkout. In your case we did not meet your expectations or ours.

Again, I am sorry and would like to make things right. Please contact me at the hotel at your earliest convenience. I await your call.

Rick Rucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tahoe-Truckee

Property: Hampton Inn & Suites Tahoe-Truckee
Address: 11951 State Route 267, Truckee, CA 96161-2161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Truckee
#2 Business Hotel in Truckee
#3 Family Hotel in Truckee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Tahoe-Truckee 3*
Number of rooms: 109
Official Description (provided by the hotel):
The Hampton Inn and Suites Tahoe-Truckee hotel is a short car-ride away from Lake Tahoe and its casinos, as well as many skiing, hiking and fishing attractions. Guests enjoy: free WiFi, free breakfast, a seasonal outdoor pool, patio area (with fire pit), fitness room, bike rentals, concierge desk, 24-Hour snack shop, dining/lounge area, business center, and meeting space. We're one mile from the Truckee Tahoe airport and 5.8 miles from the Northstar California Ski Resort. ... more   less 
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Also Known As:
Hampton Inn & Suites Tahoe - Truckee Hotel Truckee
Hampton Inn And Suites Tahoe - Truckee
Hampton Inn Hotel Tahoe
Hampton Inn Truckee
Truckee Hampton Inn

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