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“Good food, but very poor service”
Review of Pianeta Ristorante

Pianeta Ristorante
Ranked #2 of 115 Restaurants in Truckee
Certificate of Excellence
Price range: $15 - $50
Cuisines: Italian, Wine Bar
More restaurant details
Restaurant details
Good for: Bar scene, Romantic
Dining options: Dinner, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Bridge Street
Description: Pianeta is a cozy and inviting restaurant located in the heart of historic downtown Truckee, California. Since 1998, we have specialized in creating delicious Italian foods and homemade pastas while offering a stellar dining experience. Our menu features nightly specials inspired by the delicious cuisine of Northern Italy and boasts an impressive wine collection from California vineyards as well as classic Italian wines. At the bar, you will find an inviting atmosphere backed by premium liquor, aperitifs and one of the most popular happy hours in town (5:00-6:30 Monday thru Friday). Finally we pride ourselves on our welcoming friendly staff, warm eclectic old world ambiance and consistently remarkable cuisine. We always recommend reservations and we can accommodate larger parties, please call for more information.
Palo Alto, California
Level Contributor
295 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
“Good food, but very poor service”
Reviewed December 20, 2012

A group of friends, 3 of us, went on a Thursday night at about 6:15. Then we were joined by 2 other friends.
Happy Hour was from 4:30 - 6:30.
The restaurant was not crowded at all, many tables upstairs and downstairs were available.
While we were waiting for our friends, we went up to the bar and ordered 3 happy hour drinks.
Our friends came and we asked for a bigger table and they ordered drinks and we sat down to drink and eat, as it was awkward at the bar to have a conversation with 5 people standing.
Again there were many tables available for dining.
The service had a attitude towards us, and the waiter told me, that it was not OK to order hapyy hour drinks and take them to our table.
(? I didn't understand this as there were many tables and bar space available and many times one gets a drink while waiting for ones table to open up. Also, we were joined by two toher friends making our table now 5 for dining. and we all ordered entrees and salads, and one had another drink, aT THE TABLE, post happy hour.)
So, it felt awkward to be "on the outs" with the waiter, while we dined, and 3 of the diners said this had never happened to them before, service with an attitude,.... so... I do not know what to make of this. It was my first time at restaurant, and it was rated the #2 restaurant in Truckee.

The food - the salads were good. and I say just good,because although they were tasty, they had not enough lettuce in them. The ravioli was very good, and the other dishes were very good. Just the salads seemed skimpy. The soup was excellent, and the decor was lovely downstairs, especially as the place became alive after 7:30 PM and the tables filled up.

it was a beautiful interior that one was happy to dine in, in such a wonderfully preserved town such as Truckee, but the service and lack of checking in, prompted us to leave and move homewards for tea and dessert.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank marcopolopaloalto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Visitor rating
    186
    64
    14
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Tahoe City, California
Level Contributor
58 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Great Italian!! Yumm!”
Reviewed November 23, 2012

We've been hee many of times and are never dissapointed!
Always great service and the food is outstanding.
Very good wine list.
Its hard to go to any other place!

Visited November 2012
Helpful?
Thank MrHoneyDoTahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great Food! great people!”
Reviewed October 6, 2012

Best Italian food in town! Homemade recipes, great ambiance and excellent people working there! Been going there for years and never have had anything but a great experience!

Visited October 2012
Helpful?
Thank ChicagoBigeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Level Contributor
139 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Good food, good service”
Reviewed September 4, 2012

Enjoyed the atmosphere the best. Corner table for six on the bottom level and the noise level wasn't bad. Went on a Saturday night at 8PM during labor day weekend so was very busy. The food was good and had just the right amount to eat. The service was good as well. we weren't looking at being rushed and the attendants seemed to deal with us accordingly.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Roadmite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belmont, California
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Classic Rustic Italian”
Reviewed September 4, 2012

One of the coolest Italian restaurants in the Tahoe area. Entry into the restaurant is down a set of stairs below street level Excellent wine list and reasonably priced meals. Attentive servers without being overbearing. I'll be back!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TheNickDaGreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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