We stayed for three nights (Jan 15/16/17).
The hotel had been open about a month.
First of all the position is great. You can ski in and out.
This is all that is good.
We booked 2 queens. like the previous reviewer, we checked in (at 4 p.m.) and were told we had a king. We had two large teenage boys with us. No roll away available. No apology. Offer of the 'feather bed' which turned out to be a padded mattress protector. After an hour of standing around waiting for the grumpy woman at the desk to do something, we gave up, pulled airbeds from the car and made do. They refused to give us extra bedding!!! For $500 night?
Our rate included breakfast. We ate downstairs both mornings. Nice breakfast, really pleasant staff. So SLOW! The boys stuffed down half their food and ran to make their boarding lesson. We were there over an hour at 7.30-8.30.
I agree completely about the coffe shop. Stuffed with families trying to eat at low tables. Slow service in restaurant, orders muddled.
Valet everything expensive.
Housekeeping supposed to come twice daily but one day didn't come at all until I called.
Finally our bill had two spa treatments (not ours) someone else's bar bill and an extra night!
Really apalling and we won't stay there again especially as opening the hotel seems to have pushed Northstar beyond capacity: long lift lines (even with vertical plus) crowds everywhere.
We spent a week before Christmas at Bear Valley...now there was a nice experinece and 6 nights in a really comfy house with beautiful view, hot tub under the stars, lift tickets and eating out most meals? Half the price of three days at the Ritz and Northstar. And no lines and friendly helpful people.
We'll be voting with our feet and wallets.
- Official Description (provided by the hotel):
- Featuring a mid-mountain location on Northstar California, The Ritz-Carlton, Lake Tahoe is the first and only AAA Five Diamond mountain resort in California. Highlights include luxurious guest rooms and suites with in-room fire places and floor-to-ceiling windows; ski-in/ski-out access on Northstar California with ski valet services; a 17,000 sq ft slopeside spa with treatments themed around water and woods; extraordinary dining in Manzanita featuring rustic California cuisine with mountain resort influences; a signature "Marshmology" experience each evening at the fire pit featuring the “Art of the S’more"; and a comprehensive children’s program allowing parents to make the most of their Lake Tahoe vacationDuring the winter season, The Ritz-Carlton, Lake Tahoe’s mid-mountain location provides for ski-in / ski-out access to Northstar California, consistently touted as one of the nation’s best family-friendly ski resorts. With a slope-side location on Northstar’s “Big Easy” run, the ski-in/ski-out access can be enjoyed by skiers and riders of any level. When you are ready for a day on the mountain, simply head down to mountain concierge where the ski valets will assist you with your boots and escort you to your skis and poles waiting on the slopes. Northstar offers world-class grooming and provides a plethora of family activities in the Village at Northstar accessed from the hotel by an intermountain gondola. At the heart of the Village is a 9,000 sq ft ice skating rink surrounded by cozy fire pits and a variety of options for shopping, dining and entertainment. During the summer months, Northstar transforms into family-friendly playground offering the region’s best mountain adventure. Families and their four-legged friends will love hiking the easy loop to Sawmill Lake. After a day on the mountain, guests can gather around the fire pit with The Ritz-Carlton, Lake Tahoe Marshmologist for complimentary s’mores, enjoy cocktails on the resort’s heated outdoor terrace or enjoy a game of bocce in the backyard. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Prestigia, Booking.com, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your The Ritz-Carlton, Lake Tahoe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ritz-Carlton, Lake Tahoe Hotel Truckee