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Donner Lake Village
Ranked #8 of 13 Hotels in Truckee
Reviewed April 10, 2012

We booked a Lodgette online and got a studio when we checked in -very nice. Given the reduced price plus upgrade we were quite content with everything, but I think we would have been disappointed had we paid full price.
The receptionists were very friendly, the location is good. Right on Donner Lake and very close to ski areas (e.g. Sugar Bowl 10min, Squaw 20min). There’s also a mini convenience store right across the street.
The kitchen had everything you needed, was clean and housekeeping was excellent. However, the rooms are fairly dated. The bathroom sink was a 70ies yellow, the paint on bathroom walls and door was peeling off....a little grubby, the sleeper sofa for the kids was VERY lumpy (I couldn’t have slept in it…but the kids didn’t care).
So, would we recommend this to my friends - or return? We would go back, if we got a good deal. And I would recommend this, but only to my “non-picky” friends.

  • Stayed: April 2012, traveled with family
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3  Thank klare28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 - 92 of 107 reviews

Reviewed February 18, 2012

We visited this resort in August of 2011. Based on some of the other reviews we were expecting to see run-down antiquated accommodations. We were pleasantly surprised.
We got a lake view king one bedroom and it had everything we needed for our six day stay.

We had several dinners in Truckee based on travelers' reviews and we found that many of the restaurants were over-rated. Believe it or not, the meal we enjoyed the most was a bunch of burgers and onion rings from Burger Me.

Room Tip: Get either 'lake view' or 'lake front'. All the others open up to the parking lot.
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  • Stayed: August 2011, traveled with family
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2  Thank Teri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2012

Stayed only one night with my doughter and the experience was what you would expect from a 2 stars place in a resort area. Average effort in everything. Rooms decorated in the 70´s, and altough somehow renovated still "collecting" everything they found in all of these years...Corridors do really need some urgent investment. Lake view is really outstanding.

  • Stayed: February 2012, traveled with family
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Thank Pasing87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

This was our first visit here and it was great. The room had 1double bed and a pull out sofa for our two kids. The rooms are clean, warm with a full kitchen and everything you could need. Staff are very helpful. The resort is right on the Lake and very close to a couple of ski resorts. Great value for money. We will recommend here to all our friends.

Room Tip: The front desk did say we were in an updated room so maybe ask while your booking it.
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  • Stayed: December 2011, traveled with family
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Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

its an older hotel almost historical it was very clean well maintained the grounds were beautiful the hotel staff the grounds people to the house-cleaning staff were all so amazing very friendly very helpful we had such a great time it is older but we had everything we needed we are already ready to go back we found our family spot!!!!! if your looking for new bedspreads and cool decore this isnt for you but if you want 5 star staff and a 5 star view of the truckee lake this is it

Room Tip: we stayed in 242 if you go out to the terrace you can sit there and drink your coffee looking at the...
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  • Stayed: October 2011, traveled with family
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1  Thank daneve3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2011

The views, the lake were amazing but the room was 'tired' which was a shame. The bed was very small and not particularly comfortable, overall the place was clean, had a fridge (really noisy overnight!) and a microwave but no crockery or cutlery or glasses, just 4 coffee mugs.

That said it was still a good place to stay, lovely for families - paradise for children.

If you can- forget the room and just look out of the windows or from the balcony - views are splendid and that's what matters here I think.

  • Stayed: August 2011, traveled as a couple
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Thank Lizc365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

This place doesn't come close to looking like it does in the photos. I am not sure how you can have such a false front of what you are renting out., This place is reasonably priced, especially since I was able to take advantage of a discount, but PLEASE, this place is old and dirty!!. You could not walk around inside with bare feet, the carpet was crusty and your feet would be black. The walls and furniture had something sticky all over them. The beds were SO uncomfortable, it was crazy. The bedspread is dirty and from 1970's. The floor in the bathroom had black mold growing under the flooring. The only thing about this place is it was convieient to the marina. I swear this place has bed bugs as each time I was in the room my skin was itching. GROSS, stay somewhere else

Room Tip: Dirty, outdated and the photos they show are completely false! Doesn't look anything like them.
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  • Stayed: August 2011, traveled with family
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2  Thank CorreenB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTFam10558, General Manager at Donner Lake Village, responded to this reviewResponded September 6, 2011

I apologize for the late response to your review; I was having your room inspected in order to address your concerns. We regret that we did not have the opportunity hear any of your concerns upon your stay with us. If your experience was as in any way unpleasant we would have been happy move you to another room or otherwise attempt to mitigate the problem.

Upon inspection of your room there is no mold in the bathroom. Most importantly there are no bedbugs in the room as we expected. We have never had this issue at Donner Lake Village and we were surprised to have it brought up.

All the photos and virtual tours on our website are of existing rental units and common areas and are in no way false. A lot of the photos on our website do show our lake view rooms so I have asked our website manager to add additional non-lake view rooms similar to the one you rented.

Again we are sorry that you did not enjoy your stay at Donner Lake Village and wish we had had the opportunity to improve you experience while you were with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Donner Lake Village

Address: 15695 Donner Pass Rd, Truckee, CA 96161-3649
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #8 of 13 Hotels in Truckee
Price Range: $115 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Donner Lake Village 2*
Number of rooms: 44
Official Description (provided by the hotel):
Donner Lake Village is a year-round condominium resort nestled in the pines on the west shore of Donner Lake, one of the Sierra Nevada's most charming and beautiful alpine lakes. Our friendly staff can help you plan your visit, too. Encounter serenity in a one or two-bedroom suite, studio or spacious room complete with microwaves, refrigerators and FREE high speed wireless internet. Easy access to year round activities. In summer enjoy our private beach and marina with boat rentals. In winter hit the slopes at eight nearby world class ski resorts. ... more   less 
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Also Known As:
Donner Lake Village Hotel Truckee
Donner Lake Hotel
Donner Lake Resort
Donner Lake Village Resort

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