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“Excellent Hotel”

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Doubletree by Hilton Torrance - South Bay
Ranked #3 of 20 Hotels in Torrance
Certificate of Excellence
Anaheim, United States
1 review
“Excellent Hotel”
Reviewed September 18, 2013

The hotel was very clean, as was our room. The room had a very comfortable bed and I loved the cookie at check in. I'm not a fan of walnuts, but the cookie was excellent. I'd definitely by a tin of them. It was a nice hotel over all, and I will most likely stay here again, when I'm in the area next year.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Danny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
az
Level Contributor
132 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed September 16, 2013

Stayed here for the long weekend and so enjoyed.

Having grown up in the area I remember long ago when this was another property. I can say I was very happy and surprised. The lobby has a touch of elegance and the service was excellent, I am amazed this property has undergone such a transformation. The rooms were okay, clean but dated. I will say the grounds, pool, fire pit , free wifi, are all the things that give the place high marks. Close to food, shopping and the beach this place is a wonderful stop when you want to get away.

I will be back again for sure.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
61 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 6, 2013 via mobile

Stayed here for 2 nights. The room was pretty adequate for a short stay. Nothing that really stands out but it was clean and situated next to a mall and eateries. Free Wifi was a good plus. Overall fair value for a double tree property.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ngck2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Team, Guest Relations Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, September 8, 2013
Thank you for taking the time to review our hotel. Your feedback is very much appreciated. I am very pleased to hear that you enjoyed yourself at our property. We have been serving the Southbay area for many years now, and continue to serve with passion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 3, 2013

Have stayed at this hotel many times because of its proximity to my Corporate office. I will list the pros and cons from my last stay in August, 2013.

Pros:
Easy parking
Fast check-in
That cookie;)
Free breakfast in concierge lounge (I am Diamond)
Free wifi (actually works well)
Good bed
Clean room
Coffee shop in lobby
Good room service-great service and better than average food options
Friendly staff overall-particularly room service and front door personnel
The fire pit out back-nice
Row of restaurants directly behind hotel
Giant mall literally across street

Cons:
Older property-could use a facelift
Rooms are very small
There are literally NO electrical outlets near the bed (that I can reach). I had to ask for an extension cord which took 24 hours to get to me after 2nd request
Towels on the small and thin side
Pillows are completely flat. I should have asked for new ones but just stacked them - 4 of them equal 2 normal pillows

Overall the pros definitely outweigh the cons here. I will keep staying at this property.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caugh51654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Team, Guest Relations Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, September 8, 2013
Thank you for taking your valuable time to review our hotel. It fills us with pride and joy to hear that you enjoy all of our amenities. Your loyalty as a Diamond member is greatly appreciated at our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chula Vista, California
Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 3, 2013

Stayed here as a gold Hiltonhonors guest this past weekend with my son and a friend visiting from the East Coast. The actual property looked like something from the 80's or 70's, at least in terms of fixtures and design. The room was typical Doubletree. Except for the HDTV, it would have fit nicely into a movie/tv setting from the aforementioned decades. However, what set the hotel apart from many of its peers is the staff. From the front desk to the restaurant to the housekeeping staffs, I have never seen people so professional and, perhaps, more uniquely, happy to work with each other. You really got the sense that it was a family. Whoever is the manager should be applauded for creating a work environment that is so employee friendly that it added immensely to the experience of the guest...

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gary7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeBary, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2013

Check-in was effortless; staff was super friendly; hotel and room were immaculate. Bed was super comfortable. Receive my requested room upgrade upon arrival. Many convenient restaurants within walking distance. Highly recommend this facility.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Charles J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Team, Guest Relations Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, September 8, 2013
Thank you for taking the time to review our hotel. It fills us with joy to hear that you had a very pleasant stay. Again, thank you. Your feedback is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menlo Park
Level Contributor
75 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 28, 2013

In summary, this is a good hotel and not much more to wish for.

The staff was very friendly, there are sufficient parking places and the location is very good. There are several restaurants nearby, as well as a big shopping mall.

The room was clean and complete, but very small. In particular the bathroom was too tiny. This size of room is not worthy of what one would expect from a Doubletree hotel.

The Wi-Fi connection worked well (unfortunately not a given at all these days) and the work desk was big enough. The adjustable office chair is not adequate though.

The breakfast buffet was reasonably priced and extensive, but the quality of the items varied. The fresh orange juice was very tasty, but the bagels were pretty bad for example. There was fresh fruit, but the melon was absolutely tasteless. I think some more attention to this is justified.

Overall a pleasant stay though and a hotel I can recommend for those wanting to stay in the LA area.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelOften4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Team, Guest Relations Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, September 8, 2013
Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your self at our property. We have been serving the South bay area for very long time, and are still currently updating many things to improve our guest satisfaction. Again, thank you for recommending us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Torrance - South Bay

Property: Doubletree by Hilton Torrance - South Bay
Address: 21333 Hawthorne Blvd, Torrance, CA 90503-5602
Phone Number:
Location: United States > California > Torrance
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Torrance
#4 Business Hotel in Torrance
#4 Romantic Hotel in Torrance
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree

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