We went for dinner as a belated Mother's day celebration. We ordered an appetizer and drink first and then our dinner. The appetizer took 45 minutes and then the dinner over an hour. The server did not check back ofter, or try to inform us what the problem was. When we finally got her attention and ordered another drink, she said the manager would be over to talk to us. Well, all the manager said was she was sorry for the delay. Wow, that's it? They have all kinds of employees working, but can't pay attention to one table, or at least give a reasonable explanation for the wait. Also, perhaps comping one round of drinks would have been nice, mind you only two of us were drinking, and well drinks at that.
I have been to this BJ's four times, Menifee, I live here and want to spend my money in town, but I have yet to have good service. I do like the food, so I truly hope they get their act together.