The good: we recently spent a night at this inn. Very nice room, check-in was quick (with a complimentary glass of wine), nice hotel grounds. Very nice lounge with live music. Now the bad: I woke up at about 0100 to the sound of dripping water followed by humming mechanical sounds. It made sleep difficult as it would continuously cycle. On to the good: I called the front desk and the young lady on duty moved us to another room along with a complimentary bottle of wine (it made sleep much easier :). At check-out I mentioned a discount and we were offered a nice reduction in our room rate. I know that we could have made a greater stink over this but we really liked this place and the staff on duty were very accommodating. Excellent customer care. I hope they find the ghost in the duct and venting system! We will return.
- Official Description (provided by the hotel):
- Surrounded by over 300 acres of vineyard, Ponte Vineyard Inn is a four-diamond, mission-style boutique hotel located next to Ponte Winery and within walking distance to several neighboring wineries. Each of the Inn’s 60 finely-appointed rooms offer views from a private patio or balcony, and include complimentary Wi-Fi access, flat screen HDTV and other upscale amenities. Two spectacular Grand Suites boast 1,360 square-feet of space, including a fireplace, living room, dining room, fully-stocked wine and beverage refrigerator, butler’s pantry, master bath and built-in closet. ... more less
- Reservation Options:
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