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“Nice Stay”

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SureStay Hotel by Best Western Tehachapi
Ranked #4 of 8 Hotels in Tehachapi
Reviewed April 8, 2014

We had been riding 500 miles in the wind when we found this oasis. The rooms were much nicer than I expected in a town that looked like it should have withered up and blown away years ago.The staff was helpful with dinner suggestions. The Breakfast provided was good as well.

  • Stayed: April 2014, traveled with friends
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Thank JonPaulsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded August 21, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (181)
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148 - 154 of 181 reviews

Reviewed April 6, 2014

We have stayed here several times on trips from AZ to CA. Since our last stay the hotel has been remodeled and is very nice. The Wi-Fi worked the best of any motel/hotel I've stayed in. One expects distant rumbling of trains here, but it was not a problem. The staff was very helpful. A minor problem was that a soap dish had not been installed in the shower.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Darrell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded April 8, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

we were driving from az to san francisco in december and needed a 1/2 way point that would take pets. We had everything we needed - my dog wasn't too thrilled to be in the room however, like maybe another animal had spotted in there - something she sensed but didn't impact my husband and I. Railroad workers were barbecuing outside as it was very cold, however, they had to be up to take care of the trains. Their food smelled great.. But we ordered front the local barbecue restaurant down the street. It was excellent.

  • Stayed: December 2013, traveled with family
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Thank d k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded March 6, 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

Bathroom loaded with construction dust, even in shower head. Bed is lousy. WiFi didn't stay connected long enough to get directions to a restaurant. Must pull fridge out of cabinet to turn it on. Although it's nice lg. fridge, no freezer so ice packs thawed and no fresh food next day. Reception was nice; that was it.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Laurie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded March 6, 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at (661) 822-5591.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

Clean friendly close to food dog friendly nice place to stay .Could use a little more grass for the dog, had a .dog park about 1mile away .Not a bad place to stay would stay again .Rooms clean beds very comfy

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded December 31, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

Stayed for 10 days for Business. Hotel was very accomodating and staff was EXCELLENT. Breakfast was decent and varied daily. bed was comfortable and rooms clean. I travel about 250 days a year for work and this hotel definatly was quiet and accomodating to me as a traveler!

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Best Western
Thank Ricky N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded December 4, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

great clean rooms and quiet. safe atmosphere and well lite. totally enjoyed the new sushi bar across from motel parking lot aprox 100 feet. did not need to cross street. excellent food and price was very moderate.

  • Stayed: September 2013, traveled on business
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie R, Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded October 16, 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SureStay Hotel by Best Western Tehachapi

Address: 418 W Tehachapi Blvd, Tehachapi, CA 93561-1638 (Formerly BEST WESTERN Mountain Inn)
Phone Number:
Location: United States > California > Tehachapi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Tehachapi
Price Range: $113 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SureStay Hotel by Best Western Tehachapi 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
This Tehachapi hotel is close to the famous Jake's Steakhouse, and we're located along the Tehachapi Loop for your convenience. Head to the Red House BBQ for a real treat, or tour the GE Windmill Farm and discover just how green this part of California can be. We're minutes from the Tehachapi Airport for frequent fliers and close to clean campgrounds for outdoor lovers. Whether hiking or swimming is on the agenda, it's all within easy reach. ... more   less 
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Also Known As:
Best Western Tehachapi
Tehachapi Best Western

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