We experienced the worst service from ever in a hotel - starting with the reservation the man was rude and unhelpful on the phone. On arriving at the hotel his attitude hadn't changed - more of those pesky guests wanting to check-in again. However the room was very nice - obviously refurbished. Beds comfortable and nice decor. Only issue was with the heater - only had one setting - LOUD. Fortunately the rooms were warm enough without it. Bring your own powder for the guest laundry. When we enquired, we were rudely referred to the laundromat down the road. Surely not too much to offer laundry powder for sale? You can even get those dispensers so the staff don't have to be "bothered" with pesky guests asking for it.
- Official Description (provided by the hotel):
- We are a privately owned quaint, one-of-a-kind mountain inn centered in the heart of Tahoe City California. Directly across the street from Lake Tahoe. Our 7-story tower building is the 2nd tallest structure on the CA side of the lake and affords our guests an #EpicLakeView of the lake and summit from their balcony. Recent room linen & towels upgrades and 32" flat screen TV's. We offer our guests free off-street & underground parking, free access to our newly upgraded secure WiFi, 8-free HBO Channels via our new (60 channel) Direct TV upgrade, a free "expanded" continental breakfast in our mountain decor breakfast room, and a Staff who is sensitive and dedicated to our guests needs and comfort. We have a seasonal outdoor heated swimming pool to which we have just added a new privacy fence, and offer recommendations to area attractions and even discount coupons to our favorite area restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Pepper Tree Hotel Tahoe City
- Pepper Tree Motel