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“Susanville Best Western”

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Best Western Trailside Inn
Ranked #4 of 8 Hotels in Susanville
Versailles
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Susanville Best Western”
Reviewed May 15, 2014

The suite is very nice. Spacious with very nice amenities. Highly recommended. Have stayed at hotels that were much more expensive, but not nearly as nice. There is nearby shopping (Walmart) and scenic trails to traverse.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank rstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
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  • Any
English first
Lacey, United States
1 review
Reviewed May 11, 2014

Hotel was clean and comfortable. Staff was great. We eat at the restaurant right by the hotel, it was great. They allowed us to stay on the first floor, due to the condition of my wife. Parking was right by our room.

  • Stayed May 2014, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, United States
1 review
Reviewed May 8, 2014

A must stay at this Best Western. We loved the service and breakfast it was great. My family wanted to go some place out and about. We found the Best Western and called it good. They have a pool and my kids really wanted to go in but it was being cleaned as we were going to breakfast. overall it is clean and really close to stores.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Antonio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tahoe
Level 5 Contributor
95 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 4, 2014

This is a neat and clean property that doesn't deliver what it should. As I'd seen before, front desk and room assignment staff don't recognize guest elite status, thus no offer of amenity/points or best available room to a BW elite. By comparison, that never happens to me at Hilton, Marriott, or Hyatt properties. "King" room had an undersized bed, as I suspect all 'King" rooms there do. This property used to have standard beds in the "Queen " rooms too, so I guess they're still exaggerating their bed size. When I mentioned the problems at check-out, I was given 1000 points as a good-will gesture that I appreciated. The adjoining restaurant where the breakfast coupon is used is (I am informed) owned by the hotel owners, who can consequently adjust the breakfast offering as they wish. I'm OK with the $2 discount, as the restaurant is reasonably priced and the end product is superior to BW breakfast buffets.

Stayed April 2014, traveled on business
Helpful?
Thank MovnOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roseburg Oregon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2014

We have stayed at this Best Western before, It has been updated and was nice before but it is well worth the money now and as usual the service and friendliness is exceptional. The last visit we left a bag and it was shipped to us.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 28, 2014

The Trailside Inn in Susanville was a very good choice for accommodations. The staff was very friendly and helpful. We had a pet friendly room which was clean and comfortable. The only complaint I have was that the bed was extra firm, which was not comfortable for me. I would recommend the Trailside and will stay there again when in the area.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Claudia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 27, 2014

We were a little apprehensive as this is an older motel with outside room entrances. We need not have worried: our motel was very well cared for; clean and comfortable with no noticeable sign of disrepair. If stairs are an issue for you ask for a ground floor room.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Albert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Trailside Inn

Property: Best Western Trailside Inn
Address: 2785 Main St, Susanville, CA 96130
Phone Number:
Location: United States > California > Susanville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Susanville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Trailside Inn 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Everyday is an adventure when you choose the BEST WESTERN Trailside Inn, with many wonderful places to explore located nearby. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons and other events. Bird watchers and nature photographers can observe osprey and more in the grounds surrounding the property. You can also enjoy visiting Lassen County Parks and Susanville Ranch. ... more   less 
Reservation Options:
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Also Known As:
Best Western Susanville
Susanville Best Western
Best Western Trailside Hotel

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