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Diamond Mountain Casino and Hotel
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Reviews (219)
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96
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All reviewsindoor poolcoffee barnon smoking sectionsecurity guardgas stationfood vouchervery nice hotelin townthe entire hotelrooms are cleanthe room was nicethe hotel staffwould stay againeagle lakea great place to staynice staybed was comfortable
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Reviewed October 14, 2009

Great rooms and comfortable beds, found staff very freindly, casino was fun, not big, but live music and reasonably priced drinks. No complaints at all, Great value. Food at restaurant was ok. Hotel full of freindly locals as they get complimentary rooms several times a year if they frequent the casino.

  • Stayed: October 2009, traveled solo
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Thank starvsbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This_Hotel_Guy, Hotel Manager at Diamond Mountain Casino and Hotel, responded to this reviewResponded October 16, 2009

Thank you very much. We try to meet every guest's needs.
Gary Gladstone

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Reviewed October 1, 2009

Wife and I stayed for one night. Hotel is one year old and rooms are bright, clean, quiet and comfortable. The bed was exceptionally comfortable. Casino and restaurant are on first floor along with pool and jacuzzi. This is not a large hotel or casino but adequate for the area and not close to the downtown or other restaurants. For a hotel we would stay here again. Don't bother with the restaurant the food is not that good and too much smoke.

  • Stayed: September 2009, traveled as a couple
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1  Thank swatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This_Hotel_Guy, Hotel Manager at Diamond Mountain Casino and Hotel, responded to this reviewResponded October 24, 2009

Thank you for your kind comments. Next time try our Lava Rock Grill; non-smoking and a more extensive menu. Gary Gladstone

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Reviewed September 12, 2009

Recommend highly the Diamond Mountain Hotel. Beautiful rooms, quiet and a casino if you like on the first floor. Ask for the Corporate rate. $60 + $6 tax is a great value for this outstanding hotel.

  • Stayed: September 2009, traveled solo
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Thank WorldTraveler1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This_Hotel_Guy, Hotel Manager at Diamond Mountain Casino and Hotel, responded to this reviewResponded September 14, 2009

Thank you for your very kind comments. We are constantly trying to improve.
Gary Gladstone
Hotel Manager

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Reviewed August 18, 2009

Rooms were very nice and very comfortable beds. Tiny casino, nice indoor pool, good portioned food, inexpensive drinks. Got checked in right away. Just a couple minutes outside Susanville. Had one teenager with us but was allowed into the casino to eat. Not all places allow this. Very friendly staff. Not a single issue other than the fact that I didnt win any money!

  • Stayed: July 2009, traveled with family
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Thank shmrq17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This_Hotel_Guy, Hotel Manager at Diamond Mountain Casino and Hotel, responded to this reviewResponded September 4, 2009

Thank you very much for your comments. We are constantly training to improve service.
Gary Gladstone
Hotel Manager

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Reviewed February 26, 2009

I travel to Susanville weekly and have not been disappointed in this hotel. Quiet, very clean and nice amenities. Restaurant is nothing fancy, but inexpensive and as good as most places in town.

  • Stayed: February 2009, traveled on business
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Thank GrandWazooChico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This_Hotel_Guy, Hotel Manager at Diamond Mountain Casino and Hotel, responded to this reviewResponded October 30, 2009

Thank you very much for your kind review. We try to satisfy every guest and continually improve. Gary Gladstone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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