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“Really Excellent Value” 5 of 5 bubbles
Review of Maple Tree Inn

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Maple Tree Inn
Ranked #4 of 33 Hotels in Sunnyvale
Certificate of Excellence
Santa Monica, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Really Excellent Value”
5 of 5 bubbles Reviewed June 13, 2013

I don't know why there are complaints - we got a standard room and it was definitely above par - internet was working and fast, hospitality hour offering free wine and beer and appetizers was like getting a free early evening meal! Staff was very nice, the room was clean and everything appeared to be on the new side - they must have redone the standard rooms since those early reviews. they are much better than I was expecting from the reviews - a pleasant surprise. I would totally stay here again without hesitation.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara P, General Manager at Maple Tree Inn, responded to this review, July 1, 2013
We appreciate your review, in September 2012 I came to the property as the new GM and since then have been working to deliver a really top notch product. We are continuing to do room renovations, but as you noticed it is more than just an updated decor that makes for a comfortable stay. It has been fun to improve on all areas, from what we serve for breakfast to the room amenities and it is wonderful when what we do is appreciated. See you next time!
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359 reviews from our community

Traveler rating
    172
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    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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1 review
5 of 5 bubbles Reviewed May 19, 2013 via mobile

Great deal for the deluxe rooms. The breakfast is OK but there are hot options and its included in the room rate. The standard rooms are extremely dated, but the deluxe rooms are modern and the bed is at the same caliber as a bed in a luxury hotel.

Stayed May 2013, traveled on business
Helpful?
Thank Javier D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara P, General Manager at Maple Tree Inn, responded to this review, July 1, 2013
I am happy you were able too stay in our new deluxe rooms, we are continuing to renovate rooms and hope to complete in the near future. We are planning some fun additions to the entire property , just like Romeo our new cockatiel! Stay tuned.
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Berlin
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

Excellent value for the money. Perfectly placed right at El Camino Real. The rooms are newly renovated and really functional. Nice style too. The place looks from outside and in the lobby like a not-too-fresh location, but indeed its the opposite. Thumbs up!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank travlR_Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara P, General Manager at Maple Tree Inn, responded to this review, June 28, 2013
I love to hear you have found a new place in Sunnyvale and it is our Maple Tree Inn. We are proudly taking the steps for continued improvements and listening to our guests and their needs is our first step. Every month we are doing new and exciting things to keep it fresh! We have recently made some changes to our landscaping. I hope to meet you on your next visit to the hotel.
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Glen Mills, Pennsylvania
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed March 2, 2013 via mobile

The hotel is on a good location with plenty of restaurants and access to freeway nearby. Other than that nothing much to say. I paid more than a quality inn and got something like a quality inn. The breakfast was good though with some freshly made eggs and sausages.

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AravindBabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineConcierge, Maple Tree Inn's Online Community Manager at Maple Tree Inn, responded to this review, March 29, 2013
Thank you for your review. We appreciate your mentioning of our location - it's possibly one of the best spots throughout all of Silicon Valley and the South Peninsula / South Bay to stay - whether for business, or a weekend exploring all the fun near our Inn - Winchester Mystery House, San Jose Sharks, Six Flags Great America, Saratoga Mountain Winery, and more. For Silicon Valley business, there isn't a better way to spend a business trip: beautifully renovated rooms, weekday afternoon hospitality wine & appetizer event, and an ever expanding and improving breakfast.

BUT - the most important part of our hotel is the rooms. We are *VERY* proud to be the best hotel in all of Silicon Valley for two reasons: our diverse room options that fit every type of traveler!

We have our original rooms, which provide the least inexpensive rooms in all of the South Bay. But we also have our recently renovated rooms - completely updated, and only a few dollars more, which provides, without a shadow of a doubt, the greatest value in all of Silicon Valley.

Our renovation is the most recent update of all the hotels in the area, and we're proud to say they provide all the amenities that the most discriminating of business travelers might demand, or come to expect.

Thank you for your review - we thrive on your comments, and continually improve because of them. For this, we are in debt to you. Thank you much, and be well!

Sincerely,
Michael at Maple Tree Inn
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Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2013

The breakfast buffet was more than we expected much to our delight. The hot tub was hot! And the pool was good. Since it was a family trip we had 4 rooms and everyone was happy. We would deinitely stay there again.

Room Tip: The hotel is going through a renovation, but staying open during it. The only problem was some dust...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sweetsioux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineConcierge, Maple Tree Inn's Online Community Manager at Maple Tree Inn, responded to this review, March 29, 2013
Thank you so much for taking the time to share your thoughts and experiences from your stay at our Inn. We're thrilled your family had a good trip, and it just confirms what our staff is attempting to do: create a hospitable, friendly experience that's comfortable, affordable, with a rich guest experience. Our hot tub and pool patio are a hidden respite from the hustle and bustle of Silicon Valley. Our hospitality hour is a welcome treat for our midweek business travelers, just as the daily breakfast is a lovely and expansive spread with endless options for every walk of life - we even have a Ramen breakfast for our foreign travelers and tourists.

We're very proud of the changes we've made with our new management company and on property managers. The staff is happier than they've ever been, the hotel is better taken care of than ever, and there's a new enthusiasm to deliver the next level of hospitality and gracious service within the South Bay community. We strive to improve, and will continue to get better with helpful and encouraging reviews such as yours. We appreciate it more than you know, and only wish more of our happy guests would share experiences like yours! It's a joy to read, and makes our day.

Thank you again, and we hope to see you again soon!

Sincerely,
Michael at Maple Tree Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed February 10, 2013

I have stayed there 5 nights during a business trip. It is a basic hotel but with good service and an OK breakfast. Free parking and all kind of stores and restaurants in walking distance were very convenient. Try the Black Angus steak house on the opposite side of the road. Great food there!

Room Tip: It seems they have newly renovated rooms. Ask for one of those!
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  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank feynman82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineConcierge, Maple Tree Inn's Online Community Manager at Maple Tree Inn, responded to this review, March 29, 2013
Thank you so much for your review! We value this opportunity to listen, learn, and grow - it's vital to have this conversation with guests, and it only serves to improve your overall experience. Thank you for taking the time to share your thoughts - it helps us watch over our operations in many ways.

Maple Tree Inn isn't just about being the best location in Silicon Valley with excellent access to stores, businesses, and restaurants.... it's also about providing an unparalleled guest service experience, with excellent amenities that make the stay that much better.

What's more, we're always innovating and attempting to redefine that guest experience. Our travelers with ipads or iphones can now download "Foli", a free magazine app. While at the Maple Tree - you get access to many types of magazines - Esquire, GQ, People, Bon Appetit, Travel & Leisure, and more - for free, while a guest at the hotel. It's called geo-fencing, and it's something the most savvy in Silicon Valley will recognize. For others - it's simply a wonderful way to enhance the guest experience with absolutely zero cost to you. It's just one of the many ways we are trying to improve the overall Maple Tree experience.

And, we're always listening to see if we can find more - so all these reviews help more than people know. We appreciate it, and will continue to improve because of them. Thank you again, and be well!

Sincerely,
Michael at Maple Tree Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed February 6, 2013 via mobile

I've seen both their current rooms and renovated rooms. The renovation cannot come soon enough! Their older rooms feature a 4 ft high shower head you can bust a lip on, manual AC/heat units with no thermostat, old beds and pillows that groan when used and stale old carpet and wallpaper (wallpaper was held up with tacs in some places).

The new rooms have been modernized and are very much like the Hilton and Marriotts that have been renovated , so once this is complete it will be much better. They had a fresh clean airy feel with new furniture and carpets and the beds are higher quality.

The free AM meal features precooked everything microwaved, or so it seems. The evening meals aren't much better but the free drinks are a plus.

Bottom line is , until their renovation is complete this would not be my first choice. Given the costs of the higher quality hotels in the area, this wouldn't be my last choice either.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kheir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlineConcierge, Maple Tree Inn's Online Community Manager at Maple Tree Inn, responded to this review, March 29, 2013
Thank you so much for your review. We really enjoyed it: it was fair and smart. It is important for us to help educate people about our newly renovated rooms, and your review will go a long way in doing that. We absolutely understand and value the role of Tripadvisor, and learn much from our guest's reviews. We plan to renovate the rest of our rooms later this year, and until then, it will be reviews like yours that help travelers understand the options.

The two types of rooms in our hotel present a wonderful opportunity to please and serve all types of needs - whether you simply need one of the most affordable rooms in Silicon Valley, or you want a room with unparalleled value - we can meet both needs. Our renovated rooms are only a few dollars more, and do rival the best rooms throughout the San Francisco Bay Area. But as we wait to renovate the few remaining rooms, we are proud to be able to cater to all walks and needs.

Your comments, however, are spot on, and we're excited to finish the full renovation of the hotel. Please don't hesitate to contact us directly to find out where we are, what offers we have on the different room types, and how we can better serve your needs. We try to anticipate our guest's desires - but if there is anything you ever need, our friendly staff will be more than happy to accommodate you.

Sincerely,
Michael at Maple Tree Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maple Tree Inn

Property: Maple Tree Inn
Address: 711 E El Camino Real, Sunnyvale, CA 94087
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Sunnyvale
#4 Family Hotel in Sunnyvale
#5 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maple Tree Inn 3*
Number of rooms: 178
Official Description (provided by the hotel):
Enjoy the balance of affordable luxury at Maple Tree Inn in Silicon Valley. Maple Tree Inn offers elegant accommodations, value-added services and amenities, and a prime location in Sunnyvale, California. Maple Tree Inn offers two indoor meeting spaces as well as a new outdoor venue that can accommodate up to 125 guests in formal dining as well as 150 people for a beautiful outdoor ceremony. ... more   less 
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Also Known As:
Maple Tree Hotel Sunnyvale
Maple Tree Sunnyvale

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