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Country Inn & Suites By Carlson, Sunnyvale
Ranked #3 of 33 Hotels in Sunnyvale
Central Valley, CA
Level Contributor
164 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Thank You to Previous Reviewers”
Reviewed October 7, 2013

This was the first time that I stayed at a Country Inn. I did so because of the positive reviews on Trip Advisor. I experienced all of the accolades to be true. I was unaware of the existence of this property hidden away in Sunnyvale. The staff, accommodations, grounds, and breakfast buffet were all excellent and consistent with the previous reviews. The proximity to Twin Creeks sports complex was perfect for me. The property is not with in walking distance to restaurants, convenience stores, and shopping. It is nestled into a complex of office buildings off the main highway. This may be viewed as a positive or negative by some. But you are likely to have access to a car if you stay here so it should not be a major issue. In summary, the Country Inn was a very pleasant surprise in an area I thought I knew well. I look forward to staying here again.

Room Tip: The junior suites are very nice!
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank calflyer80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, October 8, 2013
Dear Valued Guest,

On behalf of the entire staff here at the Country Inn and Suites in Sunnyvale, we thank you for sharing your feedback of your recent stay at our property. We are delighted to hear that you took the time to check out our reviews and we were able to live up to your expectations. We hope you enjoyed your stay and we look forward to having you stay with us again during your next trip to the Sunnyvale area. Have a terrific day!

Thanks again,
Stephanie Smith
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824 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
Boston, Massachusetts
2 reviews
Reviewed September 12, 2013

This hotel received very high ratings - especially given the great price - and the ratings were totally on target. The staff was welcoming, professional, and helpful - from the front desk staff to the breakfast room staff to the check out experience. It is such a relief to NOT run into any hassles and to be treated well when traveling. The guest rooms were quite large, and very clean. The breakfast selections were yummy. We also found this location to be convenient to Stanford, Half Moon Bay and a day trip to San Fran.

Room Tip: King size bed was great. Best sleep we'd had in a week. We were overlooking the pool, but were n...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FenwayFan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 14, 2013
Dear Valued Guest,

Thank you for commenting on your recent stay at our property. It is great to see that you had such a wonderful experience from check-in to check-out. I am pleased to hear that you enjoyed our complimentary breakfast buffet, the size and cleanliness of our guest rooms, and the helpfulness of our staff. We hope to serve you again during your next trop to the area. Have a great day!

Thanks again,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cali
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 10, 2013

spent the day shopping in bay area malls and needed a place to spend the night before going to the season opener at candlestick. hotel was inexpensive and not too far from candlestick park (an hour drive), great mall milpitas, hot pot city, and 30 min from gilroy outlets. for the price $$ I paid, it was well worth it. receptionist was friendly, king bed room was HUGE, free wifi worked great (no lag), work out room was nice, pool was decent size (deepest was around 5 feet), breakfast was WONDERFUL. self serve waffle machine, cereal, pouched eggs, scrambled eggs, sausage, fresh fruit, mixed fruits, OJ, milk, coffee, toast, country potatoes, and best of all service to take your plate (ceramic) when you were done. no other hotel does that for $$/ night. lost a score for location because it is isolated in a business location and no store nearby. there is a chevron about 1 mile away so no quick access to snacks or drinks late at night. lobby does sell drinks but a little pricey. NO vending machines (atleast i couldnt find any). the location does offer a quite nights sleep and safe parking due to no other traffic around. spa is average score but there is NO spa. i gave it average due to its pool. decent size pool and if i was there longer i would use it to just cool off and relax. NO air conditioning unit in each room. CENTRAL AIR CONDITIONING! how SWEET is that. room was at 72 degrees when we first got there. set the thermostat and forget it. no guessing at temp. just like home. mini fridge was set at max cold (never happens at other facilities). VERY comfortable king bed with fluffy pillows (4 plus extra pillow and blanket in closet). in room coffee machine, pantiene shampoo and conditioner, and 40 inch flat screen tv. i enjoyed my stay and would definitely stay here again. highly recommended.

Room Tip: book early for good price $$. it could get expensive $$$ if booking at last minute.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jae K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 14, 2013
Dear Jae,

Thank you so much for taking the time to share your feedback about your recent stay at our property. It is always a pleasure to hear all of the positive guest experiences. I am glad you chose to stay with us and I am sure you had a great time at the game, especially since the Niners won! I am glad to hear that you enjoyed the staff, room quality, location, and all of the numerous amenities that comes with the price, including our complimentary breakfast buffet and wifi. It is great to see the comments that you have shared in such great detail. We look forward to your stay here again with us during your next trip to the area, whether it is for a football game or to just visit some of the popular tourist destinations we have here in the Bay Area. Have a great day!

Thanks again,
Stephanie Smith
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Clovis, California
2 reviews
Reviewed September 10, 2013

Had several family members in the Bay Area for a football game.
We all had a fabulous stay. From 3-65 we all were satisfied at the breakfast buffet. Very friendly staff. Loved the smiles. We will defiantly be back and stay at this hotel again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdcardfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 14, 2013
Dear Valued Guest,

Thank you so much for taking the time to comment on your family's recent stay at our property. I am glad to hear that you all enjoyed your stay and the complimentary breakfast buffet. We hope to see you and your family back during your next trip to the Bay Area!

Thanks again,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Ana, California
1 review
Reviewed September 8, 2013

From the onset upon checking in, the staff was incredibly cheery and friendly, the manager even came out to greet us. 30 second check-in with an outstanding attitude. Location is perfect, safe parking which is patrolled and access to amenities made our trip AAA+ Anything you need is super close, restaurants, movie cinema, San Francisco, Great America, the famous San Jose Flea Market and much more. Again, the staff made our trip as though we were staying with family. We have our permanent Bay Area Hotel now.

Room Tip: Rooms are very well insulated from outside noise, but even so, there is no outside noise as this Hot...
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 10, 2013
Dear Richard,

Thank you so much for the positive feedback that you have shared with us about your recent visit to our property. It is such a pleasure to hear all of the wonderful comments. I am pleased to hear that you enjoyed our staff, service, location, amenities, and the numerous Bay Area destinations to visit. We thank you for your stay and we look forward to seeing you and your family again during your next trip to the Sunnyvale area. Have a fantastic day!

Thanks again,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, California, United States
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 7, 2013

Have stayed at this hotel several times in the last 4-5 years. Always very satisfied. The rooms are nice, the staff friendly and absolutely love the breakfast. If we are in the area there is never a question as to where we will stay.

Room Tip: I have stayed throughout the hotel and all rooms are good. Have never experienced a noisy room here.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 10, 2013
Dear Lynn,

Thank you for taking the time to comment about our property. It is great to see the positive feedback that you have shared with us. We appreciate your loyalty to our property and we look forward to your next visit to the Sunnyvale area. Have a great day!

Thanks again,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 6, 2013

This is the kind of hotel my husband likes for our summer vacations. This hotel caters mostly to business travelers. It offers a free breakfast, free parking, adequate comfort and is not located in an expensive touristy area. So to accommodate our travel budget, we ended up here for six nights in Sunnyvale during our trip to Northern California. There is a difference between "travel" and "vacation." Our family travels. We never rest or relax, as that would be a waste of time and money, right? So says my husband. We had no complaints about this hotel. It is adequate in every respect. The rooms are pretty clean, it's not too run down, the breakfast is acceptable. We were able to easily drive to Monterrey, San Jose, Muir Woods, San Francisco, and Santa Cruz from this central location. The hotel lobby is nice and offers free cookies. The rooms are a little tight for a family, although the beds were fine. The bathroom is rather small and beginning to get a little run down. Water pressure is calculated to be the minimum needed to rinse. The hotel has an outdoor pool, but it really didn't look very inviting. Our boys walked past it every day and never asked to swim. The staff was friendly and helpful at all times. There is a laundry room available for guests. The area is very safe.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArchitectureGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Representative at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, September 10, 2013
Dear Valued Guest,

Thank you for taking the time to review your recent stay at our property. I am glad to hear that you and your family enjoyed your visit to our property as well as the Northern California area. It is great to see that we were able to fit into your travel budget. I am happy to see that you enjoyed your overall stay and I apologize for any inconveniences that you had with the size of your guest room being able to accommodate the size of your family or the quality of the bathroom. I hope you had a great trip to California and we look forward to you choosing our property again during your next family travels to the area. Have a great day!

Thanks again,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Sunnyvale

Property: Country Inn & Suites By Carlson, Sunnyvale
Address: 1300 Chesapeake Ter, Sunnyvale, CA 94089-1100
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sunnyvale
#1 Business Hotel in Sunnyvale
#2 Romantic Hotel in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Sunnyvale 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns & Suites Sunnyvale Hotel Sunnyvale
Country Inns And Suites Sunnyvale
Country Inn Sunnyvale
Sunnyvale Country Inn

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