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“Clean, acceptable price, convenient location”

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Country Inn & Suites By Carlson, Sunnyvale
Ranked #3 of 33 Hotels in Sunnyvale
Weymouth, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean, acceptable price, convenient location”
Reviewed March 4, 2013

Stayed here a long time ago when it was the Wyndham Garden, booked it this time due to walking distance to our US office. The check in was courteous and prompt, the room was a fair size with a good comfortable bed, although the decor was a little dark compared to most European hotels. The free breakfast was fairly good but nothing out of the ordinary, the free wi-fi appreciated and the staff extremely helpful and polite.
Overall, for a business trip I would highly recommend.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 9, 2013
Dear Mr. Simon,

Thank you for taking the time to review your recent stay at our property. I am happy to hear that you enjoyed your stay. We thank you for returning to our property since the change of ownership. We hope to see you back again during your next visit to our area. Thanks again and have a great weekend!

Sincerely,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
San Francisco, California
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 25, 2013

Got an excellent rate from Hotwire. Perfect location 5 min drive from the convention center. Staff was welcoming. Complimentary breakfast fine but didn't have yogurt. Comfortable bed, clean room. Ask for a room that is not facing the freeway, as it's very close and had a lot of road traffic.

Room Tip: Ask for a room that is not facing the freeway, as it's very close and had a lot of road traffic.
See more room tips
  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank h2onina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An M, Manager at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 5, 2014
Dear h2onina,

Thank you for choosing Country Inn & Suites by Carlson. We are so delighted to know that you enjoyed our comfortable guestroom as well as the complimentary breakfast. Since customer service is one of our priorities, we are always making sure that we all played a positive impression in your overall experience.

On behalf of your entire team, we thank you for your business and we are looking forward to seeing you soon again!

Sincerely,

An Mai
Guest Service Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 25, 2013

We were attending an event at the nearby Santa Clara Convention Center and looked at hotels near the Center, but they wanted $300 a night. That was more than we thought they were worth. We drove a few miles and saw this hotel. It's in a business park, and although there is a sign, it isn't too obvious from the road. The slight distance wasn't a problem for us because we had a car and the Convention Center has free parking. We got a very reasonable price and the room was very nice. There weren't a lot a lot of unoccupied outlets in the room, but with the refrigerator and microwave, we won't complain. The fitness center was small but nice, and had an elliptical and a treadmill, There's also a small pool on the property, and across the street there's a small park with a beach volleyball net (and sand), and a basketball hoop. The free breakfast was very good --- scrambled eggs, roasted potatoes, bacon, corned beef hash, non-microwaved oatmeal, fruit, bagels, muffins, cereal, etc. We really felt that we got good value for our money and it was close enough for an easy drive to the Convention Center. The service was excellent---the staff were extremely helpful in suggesting nearby restaurants and giving us a coupon to one of them. We're tempted to give it five stars, but as someone else pointed out, there is no wow factor. But I can't imagine the $299 room at the nearby hotel would have been any nicer!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank poodytat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 9, 2013
Dear Valued Guest,

Thank you for taking the time to review your recent stay. I am glad to see that you were able to get a chance to explore our entire property. I am happy to hear that you enjoyed your visit and the amenities that we offer. We hope to see you back again soon during your next visit to the area.

Sincerely,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 24, 2013 via mobile

Very friendly staff from check-in to housekeeping. Complimentary breakfast had quite a variety to choose from Staff was on top of cleaning tables and making sure buffet was well stocked. Rooms were spacious and well lit by nautral light, large windows Water and cookies in lobby. Library and nice sitting area. Fast complimentary Internet in room. Ample parking. Only complaints were our TV had problem with half the channels; too much static. Room service not available Friday or Saturday.

Stayed February 2013, traveled as a couple
Helpful?
Thank Eva E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 9, 2013
Dear Ms. Eva,

Thank you for your kind words about your recent stay at our property. We are always delighted to hear such wonderful things. We appreciate you being able to take the time to review your stay. We look forward too having you back at our property in the near future. Thank you again and have a great weekend!

Sincerely,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 11, 2013

Great staff, little out of the way so you need a car. Staff are wonderful, food is to be avoided. there is a shuttle bus running in a four mile radius to take you to an office in the mornings. easy place to find, just off the highway. little park across the road is cool.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 3, 2013
Dear Mr. Paul,

Thank you for your review of your recent stay at the Country Inn and Suites, Sunnyvale. I am sorry to hear that you did not enjoy the complimentary buffet breakfast. It looks as if you enjoyed your overall stay though, and we look forward to seeing you again soon!

Sincerely,
Stephanie Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2013

I was pleasantly greeted upon my arrival by a very pleasant manager that help me to get quickly checked in as well as get enrolled in the Carrlson Club. My hotel room was large, well lit, and comfortable. The morning breakfast was nice and included many hot and cold items. Overall a great place to stay in Sunnyvale while on business. I highly recommend it.

Room Tip: I think all rooms are quite good.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bar2nK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, March 3, 2013
Dear Mr. Barton,

Thank you for taking the time to review your stay at our property. I am glad to see you enjoyed your stay and had a wonderful experience. Thank you for signing up for Club Carlson and we look forward to seeing you next time you are back in the area.

Sincerely,
Stephanie Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 11, 2013

Not a lot to say other than just an overall nice place.
The price was right, the staff was friendly and helpful and we couldn't complain.

Only reason I didn't rate it as 5 out of 5 is that there is no "WOW" factor, but I don't feel a WOW is neccesary in a place that we were largely using as only a place to sleep.

We brought a team of 16-18 yr old girls for softball to the local complex and this was a perfect place to stay as it is right down the street and around the corner from the complex. They promote it as walking distance - well... perhaps but not for us!

Would definitely stay again!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lernerfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie S, Guest Service Agent at Country Inn & Suites By Carlson, Sunnyvale, responded to this review, February 2, 2013
Dear Valued Guest,

Thank you for taking the time to review your recent stay at our hotel! I am glad to hear all of the positive comments you have and that you enjoyed your stay with us. We are always pleased to welcome sports teams to our property. Whether your next trip is for leisure or a sporting event, we hope to see you back soon!

Sincerely,
Stephanie Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Sunnyvale

Property: Country Inn & Suites By Carlson, Sunnyvale
Address: 1300 Chesapeake Ter, Sunnyvale, CA 94089-1100
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sunnyvale
#1 Business Hotel in Sunnyvale
#2 Romantic Hotel in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Sunnyvale 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns & Suites Sunnyvale Hotel Sunnyvale
Country Inns And Suites Sunnyvale
Country Inn Sunnyvale
Sunnyvale Country Inn

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