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All reviewsbasketball courtliving roomfull kitchensocial dinnerself laundrymonday through wednesdayhigh demandfamily roomhotel facilities aremakes the differencebreakfast room isshuttle servicethe ground floorsmall kitchenample parkingyogurtsan jose
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Reviewed July 27, 2018 via mobile

Our stay at Staybridges Sunnyvale was a great surprise! The hotel was a way over our expectations from check in to check out our stay was wonderful! Hotel facilities are really nice : swimming pool, breakfast buffet, basketball court etc
The staff was really amazing, a particular thanks to Cassandra at reception who left us with a very positive impression on check in. The hotel has a 24/7 little shop where you can find most of what you may need at anytime. Rooms are really spacious and really 100% fully equipped. My attention was particularly drown to the cleaning staff who was really professional, the room was really well cleaned and towels were changed everyday. We felt ourselves at home at Staybridges Sunnyvale!! Well done and you have nothing to envy to a 5* hotel!!!

Stayed: July 2018
Thank Jade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2018 via mobile

On 1/19/2018 at 10:15 PM card key stopped working. Told staff to tell management to fix the card issue. Staff was rude; insisted problem is me and not the card. He then used the f* word; I was shocked

Stayed: January 2018, traveled on business
4  Thank Issam Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpmcevoy, Manager at Staybridge Suites Sunnyvale, responded to this reviewResponded January 22, 2018

Dear Guest,

Thank you for bringing this to my attention on Friday night while it was happening. I'll talk with you again shortly.

Tom McEvoy
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2017

I often stay in a Staybridge Suites hotel somewhere in the US and the one in Sunnyvale definitely continues to set the standard.

The most important thing is that this hotel is really good across the board, and the staff is exceptionally friendly and helpful.

My recent stay confirmed this. My studio room was nice with a modern, yet warm, interior, well maintained, very clean and had everything needed. I really like the comfortable living room with an open full kitchen, plus a separate bedroom with connected bathroom.

The Wi-Fi, breakfast buffet, self-laundry facilities, social dinner Monday through Wednesday and parking are all included in the rate. What's more, the food items are of high quality, thanks for the Greek yogurt!, and luckily there is real China and silverware, not plastic.

Everything is also well maintained and any issue you run into is resolved quickly.

This brings me to the staff. Whether it is housekeeping, the kitchen staff, maintenance, administration, or the reception, they are all genuinely friendly and greet you with a honest smile. This absolutely makes the difference.

Having said all of this, there is an on going issue I have with the smoking section. There is a very nice and comfortable lounge area in the courtyard, but it has been made a smoking area. More than once I left because a smoker came along.

I also hope the self-laundry capacity can be increased, because this is in very high demand and it is not so easy to find an unused machine.

  • Stayed: November 2017, traveled on business
    • Value
    • Rooms
    • Service
1  Thank hpcroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpmcevoy, Manager at Staybridge Suites Sunnyvale, responded to this reviewResponded December 5, 2017

Dear Mystery Guest,

Thank you so much for the feedback, and we'll so you again very soon!

Tom McEvoy
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2017 via mobile

We recently stayed at this hotel on a family vacation in Northern California. We have a large family -4 kids- so we either have to have a suite or book two rooms. This was perfect for us because unlike an embassy suites type situation where you have two smallish rooms and one bathroom we had much more room to spread out. Our suite had two bedrooms each with a queen bed and tv as well as a fairly large living area with pull out couch and TV and full kitchen. One with shower one with tub/shower combo. There are two large closets With the triple AAA rate we paid what we would pay for a single room in a nice hotel. Plus I used ebates so I will get a small percentage back as well.

The room appeared to be recently updated with a contemporary look and very nice finishes. It was spotlessly clean as well. There was a note stating on weekends the room would only be cleaned on request but they cleaned our room every day even on the weekend. The kitchen was fully stocked with pots pans utensils coffee maker toaster etc. and they even have a grocery option where you can give them a list of groceries and they will shop and deliver to your room. We did not use that service when we were there. The beds were comfortable. There is a vcr in the family room and u can rent or borrow videos from hotel. Parking is free and ample.

The room came with breakfast every morning. Scrambled and hard boiled eggs, cereal, toast, pastries, waffles, fruit, yogurt, potatoes, and even samosas on weekdays.

The location of hotel is excellent Very close to the 101 and easy to get to local attractions and businesses. It is minutes from San Jose and mountainview and Cupertino. 35-40 minutes from SFO. But 5-10 minutes from San Jose airport

There were a few things we were not as happy about. We were in room 1713, an outer room. The hotel is close to highway which is convenient but road noise at night made it difficult to sleep sometimes. The walls were also quite thin. I could hear our neighbors walking above us or using the bathroom. The breakfast room is fairly small so it was hard to get a table especially all together during peak breakfast times. Was not as much of an issue earlier or later
in the morning. We found this small breakfast room issue at another staybridge we stayed at in Atlanta. Another small issue is they have a charging station on only one nightstand in each bedroom. Might have been nice to have one on each nightstand in the bedroom so each person could have their phone nearby.

Overall we would definitely stay here again.

Stayed: August 2017, traveled with family
Thank Curlytop39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpmcevoy, Manager at Staybridge Suites Sunnyvale, responded to this reviewResponded August 28, 2017

Dear Guest,

Thank you very much for the feedback about your stay. Your comments about the noise next to the highway is well received, and we are always looking at solutions for this challenge. Please recommend the hotel to your friends and colleagues!

Tom McEvoy
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2017

We fell in love with this property--free morning breakfast 7 days a week, free light/heavy snack during cocktail hours M-W, great amenities in the rooms, ample parking and friendly staff. The only recommendation I would have is to clean the pool more often or create an indoor pool so guests can enjoy it all year round. We highly recommend this property and would definitely stay here again!

Room Tip: Construction on-going; ask for a room away from the active worksite
  • Stayed: May 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank vbdarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tpmcevoy, General Manager at Staybridge Suites Sunnyvale, responded to this reviewResponded June 9, 2017

Dear Guest,

Thank you very much for the review! Most of our guests stay 7+ night, and we truly want to make the hotel a home away from home. Please recommend the hotel to your friends and family!

Tom McEvoy
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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