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“Great Hotel !” 4 of 5 stars
Review of Staybridge Suites Sunnyvale

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Staybridge Suites Sunnyvale
Ranked #11 of 34 Hotels in Sunnyvale
Certificate of Excellence
Columbia, Tennessee
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great Hotel !”
4 of 5 stars Reviewed October 14, 2012

I like this hotel, Every time I've been here the service has been great. The staff is very friendly, the rooms have just been updated and are very nice. The rooms have a very homey feel that is nice when you travel as much as I do. Sometimes a hard place to get into but well worth it.

Room Tip: Ask to not be placed in the back buildings. The road noise is a little loud in back.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Randall L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    44
    48
    13
    2
    3
See reviews for
17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Tel Aviv, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 4, 2012

I stayed in Staybridge for two weeks on a business trip. I had a great time: the room was very spacious and clean, the small kitchen great, staff were very friendly and helpful, and the location ideal.

There were two issues though. The first room I received was on the 3rd floor (no elevator) and facing the highway (very noisy, even inside the room). After complaining I received a 1st floor room on the quiet side, but my experience would probably be significantly different if they didn't have another room available. I wouldn't book a room there before making sure that it would be on the "good" side of the hotel. The second issue was the breakfast. The selection is good, but the quality poor.

Aside from those two points - great experience!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 400LeahS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 24, 2012

I have stayed in this hotel a few times, and am yet to be disappointed.
It is not the fanciest or most luxurious hotel I have seen, but it has the optimal combination of location, comfort and affordable price.
The rooms are very spacious, and consist of a bedroom, a living room and a fully equipped kitchen.
There is a small gym, and a small outdoor pool.
The breakfast is free and very good.
WiFi is also free.

I definitely recommend the Staybridge Suites.

Stayed September 2012, traveled on business
Helpful?
Thank TalMizrahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menlo Park
Level Contributor
68 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 5, 2012

I'm not that easy to give a hotel the highest rating, because it means it is perfect, but this time I felt this is justified.

I find a hotel to be a very personal thing. Personal taste, preferences, expectations, etc, all play a role. I say this because the strength of this hotel lies in the overall experience. The location is very convenient, the staff is extremely friendly and helpful, the breakfast buffet offers sufficient choices for me, the rooms are like small apartments, spacious and very complete, the outdoor pool is small, but nice to sit at and jump in once in a while, etc.

This is why I've been going there for many years now. On my most recent trip I had a very pleasant surprise. Since my last stay, the rooms have been renovated and modernized. Also, during the current stay the breakfast restaurant opened again after a renovation and it looks really nice.

A small point of criticism is the internet set up. It is included in the room rate and the Wi-Fi works fine, but what is annoying is that you need a certification code. I had some issues with that and the helpdesk of the provider didn't get me very far. I got it to work again, but I wonder why it is so complicated and why you can't just use it without these codes.

Going back to the rooms, it is impressive what has been achieved here. I knew the old style and lay-out. The new style is modern with partially new furniture, like a new L-shaped sofa, new tiles in the bathroom, a kitchen makeover with a new microwave, new table top, new doors, etc. It is really nice, but luckily the warm feeling of the room has been preserved. Kudos to the interior designers!

This hotel has always been very suitable for an extended stay and now even more so than ever.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelOften4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, UK
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 23, 2012

Stayed for 6 nights on business in a room on the second floor. Good points: the room, actually a studio would be a better description. Spacious, clean and well equipped. Location: close to the freeway so good connections to San Jose or San Francisco.
Negative points: The hotel is a bit tired and jaded looking from the outside. Could do with a good renovation. During my stay between 4th and 10th August, there were internal renovations going on, so breakfast was provided outside under canvas pergola. Shame this was not made know at the time of booking. Buffet breakfast was very average at best as was the limited choice dinner provided in the evening. Swimming pool was miniscule and the gym was poorly equipped and tiny. All in all, not very good value for $150+ per night.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank MGSBasingstoke_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 1, 2012

My husband always stays in this hotel on his buisiness trips and never had a complain. Its clean, the breakfast is good, the stuff is friendly and very helpfull. In April I stayed for a coiple of days with my husband. I had a little black pouch with a memory stick, a plug and my Pandora Bracelett in it. We went out for a day and I forgot the pouch in the Hotel room. When we came back later that day, the pouch was gone and so was my bracelett. Nothing fancy, a $ 150 braclett.
We reportet the missing item and after a long "Investigation", lots of emails back and forth, couple of phone calls, the Manager James Wardell told us it was not his stuff who stole the bracelett. However he offered me to send me a Pandora Gift Card, so I could replace it. Well, its August now and I am still waiting for the gift card.
We will never stay here again.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Zwergnase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Sunnyvale, responded to this review, August 26, 2012
Dear Zwergnase,

Thank you for submitting your review of our hotel. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 27, 2012

I stayed here for three nights while I was in the area and was very impressed. The rooms are more like small apartments than the average hotel room. You have a full kitchen, full size refrigerator, stove top, coffee pot, a desk, a living room, a seperate bedroom and large bathroom. I'll admit, I was a bit wary about the kitchen possibly being dirty. You never know what other people's cooking habits are like, but everything throughout the entire hotel room was incredibly clean. I was on the bottom floor and was a bit concerned because I could see daylight through the door frame, but I never saw any bugs. The A/C worked great, and there was plenty of warm water in the shower. What made my stay even more impressive was that both buffet style breakfast AND dinner was free everynight in the eating area off the lobby. They even offered free beer and wine at dinner time. The hotel arranges social events on site a few times a week. The staff was friendly and helpful. Staying here felt more like living in a safe, comfortable apartment complex than staying at a hotel. The location seemed a bit odd, tucked behind a much more "shady" hotel in a business park type area off the main road (Matilda), but it was good because it was walled in from the shady hotel and it was quiet. I will definitely be staying here again when I visit the Sunnyvale area in the future.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kensley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Sunnyvale

Property: Staybridge Suites Sunnyvale
Address: 900 Hamlin Ct, Sunnyvale, CA 94089-1401
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Sunnyvale 3*
Number of rooms: 78
Official Description (provided by the hotel):
Located in the heart of Silicon Valley, Staybridge Suites Sunnyvale offers excellent accommodation for the high tech or leisure/family traveler, perfect for training, relocation and all lengths of stay. The hotel features one and two bedroom suites, much like spacious apartments with fully equipped kitchens, living/dining areas and an excellent work area offering complimentary high-speed Internet (wired and wireless) and Herman Miller ergonomic chairs. Our property boasts ample amenities for work and play, such as an all season outdoor pool and Jacuzzi, cardio room, sports court/BBQ area, and 9-hole mini-golf. Complimentary shuttle service to close by destinations is available. The property is conveniently located off Highways 101 & 237 and close to Shoreline Amphitheatre, Moffett Field, Santa Clara Convention Center, Twin Creeks Sports Complex and Murphy Avenue's Restaurant Row in downtown Sunnyvale.Businesses: NASA/Ames, Lockheed Martin, Yahoo!, Juniper Networks, SGI, SiemensSchools: Stanford University, Santa Clara University, SJSU, Cogswell Polytechnical CollegeHospitals: El Camino Hospital, Stanford Medical Center, Lucile Packard Children's Hospital, Palo Alto Veterans HospitalLocal attractions: Twin Creeks Sports Complex, Great Mall, Silicon Valley Tech Museum, Santa Cruz Mtns Wineries, Paramount's Great America, Winchester Mystery House. ... more   less 
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Also Known As:
Staybridge Suites Sunnyvale Hotel Sunnyvale
Sunnyvale Staybridge Suites

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