1) Sheraton is a big Name and services should also be big. For example, most of the hotel guests I encountered in my 2 months stay at this hotel were businessmen. That means they work hard during the day and they want to rest their back and finish up whatever work is left while relaxing on their beds. However, due to lack of power outlets for their laptops, they are/will be forced to continue sitting on the desk hence abusing their body. The remedy is to either install these outlets near the beds (expensive) or change all lamps with dual power outlets built-in (cheapest).
2) Need small refrigerators in every rooms so that people have cold drinks
3) Need small microwave ovens in every rooms
Other than these issues, staff is exceptional, especially VIP Lounge, Gabriela R. and Luke are incredible employees. Everyone at the fron desk are incredible, kind and takes care of their customers with smile.
I love the beds, they are very comfortable, rooms are big. I thank you for your great hospitality. But please correct the above 3 issues and everyone's stay will be pleasant and the RTO will be very short.
- Official Description (provided by the hotel):
- The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more less
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- Also Known As:
- Sheraton Sunnyvale Hotel Sunnyvale
- Sunnyvale Sheraton