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Reviewed November 28, 2013

I had a great over night stay before an early flight. I requested a quiet room, since I had such an early flight the next morning. I was granted my request for a quiet room. The room was quite roomy, compared to recent hotels I've stayed. The bed was comfy, desk work area had more than enough room for my paperwork & tablet, the bathroom seemed to be modern & upgraded. I'm not really into modern deco, but I enjoyed this hotel's modern look. I would recommend, and go back to this hotel in a heartbeat.
The staff, was very helpful & informative. Ruby did a great job getting my taxi ride for the next morning, offered a wake up call, and she was very informative.

Room tip: I requested a quiet room-off the main road.
Date of stay: October 2013
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank abetterplastering
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Manager at The Domain Hotel, responded to this reviewResponded December 7, 2013

Dear Abetterplastering,

Nothing is more gratifying then receiving positive comments from our guest. We have shared your comments with Ruby and she was excited she made your stay memorable. We are delighted to serve you in the future.

Sincerely,

Todd Metzger
Front Office Director
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

I really enjoyed my stay at The Domain. My usual Silicon Valley choices were all booked up, so I tried this one. I'm glad I did. Here are some of the highlights:
1. Friendly staff. The staff was all so friendly and accommodating, it really made this trip away from my family easier.
2. Great happy hour. Jeff really makes you feel at home and goes out of his way to make it a nice event. He and Marcus (front desk) even made me a custom fruit plate one evening - something not on the menu.
3. Excellent fitness center. Free access to 19 Fitness across the street, which has all the facilities you'd want. And there's also a fitness room on site with fewer facilities.
4. Full breakfast buffet. Decent selection of items overall. Waitresses are very responsive and happy to give you a to-go box or a to-go coffee refill.
5. Brightly lit rooms. I find most hotel rooms remain dark and cave-like even when all of the lights are on. Not this one. It had several bright halogen lights that did a great job lighting up the room.
6. Clean, fragrance free rooms.
7. Plenty of power plugs. It's odd to me how some hotels have a shortage of these, forcing you to unplug the clock or lamp to charge your electronics. My room at The Domain had plenty.

No hotel is perfect, so here are a few small nits:
1. The selection of cold cereal wasn't great. No high fiber ones. But the hot oatmeal made a good substitute.
2. The walls aren't as thick as at some places I've stayed, but I had no problem sleeping.
3. Not really a counterpoint, but be aware that there IS a mini-frig in the room. It's disguised to look like drawers, to match the rest of the decor.

Overall, The Domain is one of the best places I've stayed in Silicon Valley.

Room tip: Room 228 was a great room. A top floor room would mean less foot noise above you.
Date of stay: November 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ralph M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Manager at The Domain Hotel, responded to this reviewResponded November 26, 2013

Dear Ralph,

Thank you for choosing The Domain Hotel for your stay in the Bay Area. We are delighted to hear that you enjoyed your stay with us. Our number one focus is always the guest, and Marcus and Jeff will be delighted to hear your kind words. I will discuss with our F&B manager to get another healthier cereal on our buffet. Please don't hesitate to reach out to me before your next stay if I can assist in anyway.


Happy Holidays!

Todd Metzger
Front Office Director
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2013

Great place to stay, always super helpful front desk staff. Clean, comfortable, quiet. The hotel is always busy and often events are held here but this breathes life into the place. The hotel has all modern conveniences needed when staying away from home.

Date of stay: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TravelGrid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Manager at The Domain Hotel, responded to this reviewResponded November 26, 2013

Dear Travelgrid,

I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at the Domain Hotel. It has been a great year, and we can't wait to see the improvements we have in store for 2014! Room upgrades such as carpet and bedding will soon be here!

Happy Holidays!

Todd Metzger
Front Office Director
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

I knew I was in the right place the second I walked in to the lobby. I was welcomed by Ruby, she had the most pleasant smile and personality I have experienced in a long time and I felt genuinely welcome. Todd instantly saw to my needs as I was in a bit of a hurry, very professional. Jeff made the best margherita and took care of our late night dinner needs. He also has a great attitude. My room was quiet,clean, and plenty of space to feel comfortable. I have traveled more than usual this year and this is the best over all hotel experience for me this year.

Date of stay: November 2013
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jordan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Manager at The Domain Hotel, responded to this reviewResponded November 18, 2013

Dear Jordan,

It has been a pleasure serving you during the coarse of your stay. The staff and I have enjoyed having you as our guest and the interactions / great conversation. Please come back and see us anytime!

Sincerely,

Todd Metzger
Front Office Director
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013 via mobile

Everything ran smoothly during my stay here. I was groggy after my flight but Holly at the front desk made checking in a pleasure. All the staff was very friendly. The room was clean, the bed was nice albeit complicated, and the bar was good enough for a few beers before bed. Great for business travelers.

Date of stay: October 2013
Trip type: Traveled on business
Thank 477andrewn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Manager at The Domain Hotel, responded to this reviewResponded November 18, 2013

Dear Andrew,

We are delighted to have you as our guest and look forward to serving you in your future stays in San Jose! I will share your positive comments with Holly.

Sincerely,

Todd Metzger
Front Office Director
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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