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“Excellent Business Hotel in the Valley”
4 of 5 bubbles Review of The Grand Hotel

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The Grand Hotel
Ranked #1 of 33 Hotels in Sunnyvale
Certificate of Excellence
Dallas, Texas
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent Business Hotel in the Valley”
4 of 5 bubbles Reviewed September 20, 2010

Looking at the various reviews, I can only conclude that this hotel has improved dramatically since 2007 - as I would most certainly recommend this place to any business traveler visiting the Mountain View area. Spacious rooms, internet access and breakfast included in the room rate, upscale TV and iPOD capable alarm clock, great pool, ... And yes: friendly service. So - really nothing more that I would ask for during a business trip. I stayed in one of the hotel rooms (414), and not in the separate bungalows who also look nice ! Only negative point: the AC systems could use an upgrade to a more quiet model... hence the 3 out of 5 on sleep quality.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jurgenlison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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838 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
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Kingsport, Tennessee
2 reviews
5 of 5 bubbles Reviewed July 3, 2010

I stayed at the Grand Hotel during a business trip. The rooms were clean, very spacious, and the bathroom was incredibly large. The rooms were quiet and of course, provided internet service.
The limousine was not available to pick us up from the airport, so the hotel instructed us to take a cab, and they paid the fare when we arrived. Check in was quick and personable. The afternoon reception featured hot finger foods, fruit, cheese and crackers. Beverages were free from 5pm-7pm. Dave, the bartender, was especially outgoing and turned this "wind down at the end of the day" into a fun time.
The limousine took us to and from our business class every day.
The swimming pool is an adequate size and the water was warm enough to make the swim enjoyable. The hot tub is tucked into a corner and was nice to relax in. Although there is not an exercise room at the facility, the limo will take you to a gym located about a mile away from the property.
Some of our group stayed in the bungalows. The trees were blooming and the wonderful scent was intoxicating as you walked by them.
It is located conveniently and close to everything in the silicon valley. We took evening trips to half moon bay, San Francisco and San Jose.
The Grand was everything that I would look for in a hotel. Overall, it was a fantastic experience and one of the best hotels that I have ever stayed in.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tnlightningbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
250 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed June 14, 2010

A nice hotel, price may be higher than other hotels but service was great - nice pool, great buffet breakfast.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mhuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed February 3, 2010

My room was large. But it was not luxurious, unless you consider cracked ceramic tiles, fiberglass shower tubs, hard mattresses (I could hear the springs creaking!) and thrift-shop furniture to be luxurious. I put it closer to a Motel 6 circa 1987.

The breakfast was the usual cheap-hotel fare of inedible muffins and sample-sized cereal boxes.

Front desk service was either bored or petulant (it was hard to tell).

Overall, a dismal experience. Avoid.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobRobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McLean, Virginia
Level Contributor
84 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed December 10, 2007

I stay at this property for business travel about 30 nights a year.

The rooms and service are both "oversized". The lobby and breakfast/bar area has undergone a recent renovation and the results are fantastic.

Make no mistake this hotel is designed around a business traveler. Free breakfast, free internet, free happy hour, and free limo transportation to/from SJC and local businesses are just some of the perks of staying here.

If you happen to be "stuck" in this area over the weekend request a bungalow suite.

Only minor flaw is that the in room TV service has limited channels; although there is a decent collection of VHS tapes that you can checkout during your stay.

  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank fryfrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAN JOSE, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 12, 2007

This hotel has no idea how to treat its guests. We used it for my wedding and it was one thing after another. I had over 20 rooms booked her and they treated us like dirt. When my mother checked into her room the day before the wedding it was dirty and there was BLOOD on the sheets and beer bottles everywhere. My honeymoon suite was filthy as well. Awful hotel, DEFINITELY pay the extra buck to avoid this cheap, and unaccommodating hotel and stay at the Sheraton in Sunnyvale MUCH BETTER! I contatcd the manager three times since we chekced out on 9/15 and have not gotten a repsonse back, they have no concept of customer service here!

  • Liked — nothing!!!!!!!!!!!
  • Disliked — everything it was awful!
  • Stayed September 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SHELBY1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 16, 2006

My wife stays here when she is on business trips to the Moutain View area, so when were were traveling through on our honeymoon, it was a no-brainer to stop somewhere where she was familiar.

I, on the other hand, was not familiar.

The room are spacious as are the bathrooms. The bathroom had a large tub, great for soaking, and a shower (great for showering).

The cocktail hour (which really lasts 2) is great, especially if there is a game on the large TV. It is a great way to unwind after a day's work (or exploring).

The self-serve breakfast is excellent--with waffles, eggs, and many more early morning eats.

Located not too far from the Winchester Mystery House (our reason for being there), we were centrally located to many other shops, sights, and freeways to get us where we needed to go.

In short, The Grand Hotel, with its friendly staff, is just that: Grand.

  • Liked — The location and the services (cocktails/breakfast/pool/spa)
  • Disliked — No complaints
  • Tips/Secrets — If you like Victorian buildings--see the Winchester House
  • Stayed September 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Jacob_Fargon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: 865 W El Camino Real, Sunnyvale, CA 94086
Phone Number:
Location: United States > California > Sunnyvale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#1 Best Value Hotel in Sunnyvale
#9 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale

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