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“Clean, comfortable, and great location!”

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Hampton Inn and Suites Suisun City Waterfront
Ranked #1 of 1 Hotels in Suisun City
Certificate of Excellence
Reviewed July 9, 2013

I'm actually in the room writing this review while it's fresh on my mind! We're staying here for 2 nights during our quick side trip to nearby Six Flags Discovery Kingdom on our way back home to Oregon. The location is great--easy to find, clean, safe-looking area nearby on the waterfront here in Suisun City. We've already taken a short walk near the waterfront and found a nearby playground which our two kids enjoyed. The outdoor pool and spa look great so we'll take the kids swimming soon. Our room with two queen beds is clean and comfortable with a microwave, refrigerator, and best of all (according to my wife)--Direct TV :) They even have post-it notes on the beds saying that the duvet covers and sheets are clean for your arrival. My only disappointment was that I am a Hilton HHonors Gold Elite VIP member and did not receive the upgraded room that I had hoped for. Since I was traveling with my family during this trip and we were celebrating a birthday, I actually requested an upgrade (if available) in-writing about a week ago. Instead, we received a room on the 2nd floor facing the parking lot--definitely not the best view at a waterfront hotel such as this. It makes me wonder where they would have put us if we weren't celebrating a birthday...lol :) The hotel itself appears to be in great condition and very well taken care of.

Room Tip: Request a waterfront room and don't count on receiving an upgrade even if you are a Hilton HHono...
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  • Stayed: July 2013, traveled with family
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Thank PDXPremier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 - 524 of 664 reviews

Reviewed July 9, 2013 via mobile

Great Hotel and location. The hotel is very clean and quite. Rooms were very comfortable and spotless. Breakfast in the morning was very good. we liked the variety and fruit salad. Very good restaurants around the hotel. The only thing that we did not like during our stay wwre the sounds of big dogs barking in the hallways in the morning and at night. Staff were friendly and our overall experience was very good. We enjoyed staying in this hotel and recommend it to anyone.

  • Stayed: July 2013
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Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We were travelling from San Jose to Portland and wanted to stay somewhere warm for a relaxing day before heading the rest of the way home. There were 4 of us (boys 11 & 13) in a 2 Queen room. Plenty of room, very clean.

This was a nice hotel on a quaint waterfront perfect for an evening stroll. The pool area was comfortable, the pool was just barely warm enough for swimming. There was a hot tub but we didn't use it. The pool area does have wind barriers, which was very necessary.

There were many nice touches like, the breakfast area had a variety of seating types including tall tables with outlets for those that need charging capabilities or to work on your laptop at other times. In the rooms the internet worked great, many power outlets and even wired LAN if needed.

The décor was well done. The duvets were washed daily! The bath counters are high, very comfortable!

The food for breakfast was above average for a "free" breakfast just skip the eggs, not sure what they really were.

We went to the Jelly Belly Factory Tour, which was fun but make sure you go during the week if possible.

If you will be in town long enough there is a great community center/pool/tennis/play ground area just down the road.

We would definitely stay here again!

  • Stayed: June 2013, traveled with family
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Thank Carol_VanBoxtel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

A great jumping off point for Napa. Also they have a wonderful little water front area to enjoy. Don't forget to save room to eat at Crepes and More just a short drive away. I highly recommend the seafood crepe and the seafood eggs benedict.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Ruth Marie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

Walked into my room and first thing I see is DIRTY linen left in the room. Front desk person was sent to the room to "clean it". She was back in ten minutes and all she did was remove dirty linens. I felt GROSS in the room and had to go out and buy my own LYSOL to wipe everything down. Felt dirty. Never staying here again!!!

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hampton
Thank Nydia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuisunCare, Director of Sales at Hampton Inn and Suites Suisun City Waterfront, responded to this reviewResponded July 1, 2013

Thank you for your review of the property Nydia. We appreciate your feedback and sincerely apologize for the mishap with the linens left in the room. As we get into our busy season we are constantly training new staff members and accidents do happen. Please know that if you are ever unsatisfied with your room for any reason communicate that with the desk and we would be happy to move you to another room if occupancy of the hotel allows for that. Our staff takes pride in our clean hotel and happy guests. We will certainly use your review as a training tool for the staff. Thank you again and we hope you will consider us again if you come to the area.

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Reviewed June 24, 2013

Very lovely town with spacious hotel rooms. I booked a double with two queen beds and there was plenty of room to store my beach cruiser in the room. The room was very tidy and everything was extra clean. Would definitely stay there again.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hampton
Thank Ebony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuisunCare, Manager at Hampton Inn and Suites Suisun City Waterfront, responded to this reviewResponded July 1, 2013

Thank you Ebony for your review of the Hampton Inn & Suites Suisun! We are delighted to hear that you enjoyed your stay and are looking forward to coming back. Suisun City does have a charm about it and we are lucky to be on the beautiful waterfront. Thank you again for your review and we look forward to seeing you again soon!

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Reviewed June 17, 2013

This is a very clean hotel and the staff is helpful and friendly. There are several restaurants in walking distance as well. The price paid for the hotel is great compared to other locations which were at least $50 more per night.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hampton
Thank whitex198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuisunCare, Manager at Hampton Inn and Suites Suisun City Waterfront, responded to this reviewResponded July 1, 2013

Thank you for your nice comments about the hotel and staff. We love hearing that our guests enjoyed their stay and the staff took good care of you while you were here! We share each review with our staff to congratulate them on a job well done and keep them motivated to work hard to make each guests stay enjoyable and special! Thanks again! Come see us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Suisun City Waterfront

Address: 2 Harbor Ctr, Suisun City, CA 94585-2492
Phone Number:
Location: United States > California > Suisun City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Suisun City
Price Range: $126 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Suisun City Waterfront 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn and Suites Suisun City Waterfront hotel is 100% non-smoking and conveniently located near Fairfield, 2 miles off I-80 (in between San Francisco and Sacramento, CA) with excellent views of the Suisun City Waterfront (adjacent to our hotel). Enjoy free breakfast, free WiFi, an outdoor pool & whirlpool spa, on-site fitness room, business center, children's playground, Clean and fresh Hampton beds(R), on-site snack shop, multi-lingual staff, two meeting rooms, and free parking. ... more   less 
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Also Known As:
Hampton Inn & Suites Suisun City Waterfront Hotel Suisun City

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