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“great rate” 4 of 5 bubbles
Review of BEST WESTERN PLUS Heritage Inn

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BEST WESTERN PLUS Heritage Inn
Ranked #3 of 27 Hotels in Stockton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great rate”
4 of 5 bubbles Reviewed April 28, 2014

Provided great value for the room plus a full breakfast to enjoy. Very quick check-in, check-out. Experienced a quiet room even though is was on the bottom floor. Easy access to room. Wasn't able to attend their happy hour or bar area.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank 322deannak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, May 1, 2014
Dear 322deannak,

Thank you for staying with us ,we really appreciate your business. We are looking forward to having you back ,and hopefully next time you will get to enjoy our great happy hour !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
    172
    180
    100
    58
    53
See reviews for
203
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150
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Jose, United States
1 review
2 of 5 bubbles Reviewed April 28, 2014

Do go until they are done with renovations. No Ice, no snacks, huge holes in the driveway, no parking when we got back from dinner. No food at the bar/lounge, no complimentary happy hour, information in the room was incorrect. No HD for FOX, the tub had black mold. Ordered Ice from the front desk it NEVER came.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, May 1, 2014
Dear Rebecca B,

Firstly I would like to apologize that your stay was anything less then satisfactory. I am sorry that you were unable to partake in our Managers reception that is hosted Monday-Thursday or our happy hour which is nightly from 5pm-7pm excluding Sundays. We have just recently filled in many of the holes in the driveway this week for a smoother drive into our facility. We do hope that you do give us another try in the near future, We would love to have you !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cerritos, California
1 review
5 of 5 bubbles Reviewed April 28, 2014

The property exterior and interior was very clean. All staff including housekeepers, front desk and wait staff greeted you, were pleasant and helpful. A group of twenty six women bowled in the Stockton tournament. The area on March Lane is a nice area. Two cars were broken into with luggage, computers and bowling equipment were stolen by breaking windows. One was at another hotel and the other was at a restaurant on March Lane. Parking at the Best Wester Heritage is well lighted. There is a Food for Less behind the property with a security guard. I felt very safe at the property. However I parked under light and removed all items in view from my vehicle. When we checked out we asked the staff at the front desk if we could leave our luggage in their storage area while we bowled. They were very accommodating and supportive, especially after we explained what happened to other is our group. I would definetely stay at Best Western Heritage Stockton again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, May 1, 2014
Hello Linda G,

We are very appreciative of your glowing review of our property. We loved having all of you USBC ladies with us over the weekend and we wish you all the luck in your upcoming games!!! Thank you again we look forward to having you as our guest next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
1 review
1 of 5 bubbles Reviewed April 27, 2014

After the disgusting cigarette butt in the toilet and ashes in the sink, I was rudely interrupted by the maids, the day I checked in at 4:30 pm, the next morning before the checkout (11:00) the maids barged in at 8:30 am and then again at 9:45 am (after I had called the front desk and had requested a late check out, yes the do not disturb sign was hung) the lock at the top was broken and they ENTERED my room, 3 times. disgusting breakfast. dog toy, and brush under my bed, stains and holes in the towels.

  • Stayed April 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Krista K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, May 1, 2014
Dear Krista K.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WV
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 19, 2014

What a great way to end a week of camping at Yosemite. We got the King Suite on Priceline Express Deals for $78. The space is HUGE, and I could get lost in the jacuzzi tub. There are 2 large flat screen TVs. The entire family is super happy. If you have a larger family and need more space, there is an adjoining room. They have laundry and a pool on site, a big hot breakfast, and tons of restaurants nearby. The hotel obviously had recent upgrades. This just might be the best deal in all of CA. I think I died and went to Best Western heaven.

Room Tip: Pay a little extra money for the HUGE King Suite. It's worth it.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, April 20, 2014
Dear hdog ,

Thank you for the awesome review !! Reading reviews like yours lets us know we are on top of our goal. Which is making sure every guest's expectations and needs are met. Thank you again, we look forward to having you back as our guest next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 19, 2014

If you are looking for a comfortable quality place to stay in Stockton the Heritage inn is a great choice. Best night sleep on a very comfortable bed with pleasant helpful staff and reasonable rates. The complementary breakfast is in a real dinning room setting with staff on hand. It has hot items including nicely prepared eggs, meat, and the morning I was there French toast plus the usual array of other choices. I didn't have time this trip but hope to enjoy the lovely pool on my next stay.

  • Stayed April 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank victoriat817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, April 27, 2014
Hello victoriat817,

Thank you very much for the wonderful review of our hotel . We are very happy you had such a pleasant stay and made it a point to share your experience with our future guest. We look forward to having you back on your next visit to Stockton,CA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed April 18, 2014

A very good price for a quiet, clean and accessible hotel. This hotel offers a wonderful breakfast as well. It is near shops and restaurants in the city of Stockton. We would stay here again, if we return to the area.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank joannek415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pvang, General Manager at BEST WESTERN PLUS Heritage Inn, responded to this review, April 19, 2014
Hello joannek415,

Thank you for your lovely review. We are glad you were able to partake in our breakfast before you fueled up and headed out. We look forward to having you as our guest again and again .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Heritage Inn

Property: BEST WESTERN PLUS Heritage Inn
Address: 111 E March Ln, Stockton, CA 95207-5854
Phone Number:
Location: United States > California > Stockton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Heritage Inn 3*
Number of rooms: 202
Official Description (provided by the hotel):
Closest Hotel to UOP, Delta College, Restaurants and the malls are just two blocks away. Full Service Hotel, with 203 Rooms, including 7 Suites, Pool and Spa, Business Center, Fitness Center, Restaurant and the Fireside Lounge, Rooms with Iron/ironing board, Coffee Maker, Refrigerator, Microwave, Wireless Internet available everywhere, Flat Screen TV's, Banquet and Meeting Facilities, 24 hrs. Front Desk. ... more   less 
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Also Known As:
Best Western Heritage Hotel Stockton
Holiday Inn Stockton
Stockton Holiday Inn

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