when making the reservation at heritage inn/best western we requested connecting rooms and non-smoking in hte comments section. I callled the hotel directly a week prior to check in to confirm this. It did not happen. We were very disappointed. The front desk staff could have cared less about our disappointment and we were forced to deal with it because we were there with a group for a tournament. We forego a view or balcony to have connecting. We received neither.
- Official Description (provided by the hotel):
- Closest Hotel to UOP, Delta College, Restaurants and the malls are just two blocks away. Full Service Hotel, with 203 Rooms, including 7 Suites, Pool and Spa, Business Center, Fitness Center, Restaurant and the Fireside Lounge, Rooms with Iron/ironing board, Coffee Maker, Refrigerator, Microwave, Wireless Internet available everywhere, Flat Screen TV's, Banquet and Meeting Facilities, 24 hrs. Front Desk. ... more less
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- Also Known As:
- Best Western Heritage Hotel Stockton
- Holiday Inn Stockton
- Stockton Holiday Inn