We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Near Airport experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express San Francisco Airport-North
midwest
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Near Airport experience”
Reviewed January 24, 2013

We utilized this property because of its proximity to SFO and our need to get to the airport for an early flight. We arrived in mid PM the day before our arrival and were welcomed by John Nguyen at the front desk. What a pleasant experience to be greeted by this individual! He was most helpful anticipating our needs for a proper shuttle pickup time, provided really good directions for rental car return and a nearby restaurant we wanted to visit, etc. We have traveled 50+ years and I must say this was the most pleasant courteous front desk reception we have ever experienced. John is to be commended for his approach to guests. The room itself was clean and quiet considering its proximity to the airport. The shuttle was very clean and on time, and we were assured if it arrived without room for us that a second one would be called within minutes to accomodate our needs. The breakfast meal was fine, and the dining area was whistle clean.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MidwestAldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review, January 25, 2013
Thank you for taking the time in sending your comments regarding the friendliness of our staff. I will be sure to commend our staff appropriately.

Once again, thank you. We appreciate your feedback and we look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

550 reviews from our community

Traveler rating
    173
    179
    105
    50
    43
See reviews for
148
150
49
117
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Whitehorse, Canada
Level 6 Contributor
125 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 23, 2013

Booked this HI Express because I had a brief layover in San Francisco between flights. Everything was going smoothly, HI confirmed my reservation and such... then while waiting for the shuttle... I discovered that there are more than one shuttle for various HI hotels nearby. It got very confusing as there was an HI Express North and an HI Express South. Oddly, the drivers didn't seem to be able to confirm if they were the shuttle for my hotel. I mean the HI is on "South Airport Blvd" but apparently located "Airport - North". Yikes. Finally, I got tired of waiting and just boarded one of the shuttles, taking a chance that I would get to my destination. Luckily I did. Other than the shuttle SNAFU (know your hotel address ahead of time) - the service was solid, the room was adequate and clean, location is convenient and I was overall satisfied by the HI Express. The "breakfast" they offer I find a bit low and tasteless but at least at 5 am there is something to put in my stomach and juice/ coffee too. Appreciate the effort to have something available.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peregrina-Norte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocklin, California
Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 5, 2013

Stayed here for a 49er game which was a great location for the game. However, the hotel was fully booked and there was not enough parking to accomodate all guests as it's a park and ride hotel (for the airport). The room was spacious and clean. Beds were decent and breakfast was standard fair. A few processed hot items but not exactly good. I think my biggest complaint is that the shower had no hot water. It was a notch above lukewarm and we took showers at different times with same results.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Terry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review, January 7, 2013
On behalf of the entire staff at the Holiday Inn Express San Francisco Airport North, we would like to thank you for your stay and comments. We sincerely apologize about the hot water issue. The boiler did breakdown during the night of your stay at the hotel. Although we do have a backup unit, the demand for water in the morning appears to have been in excess of what the back-up unit could handle. We have since replaced the unit with a brand new boiler. Further, we are looking into a secondary backup unit. We hope that you will give us another try during your next trip to a San Francisco 49er game.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 6 Contributor
160 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed December 30, 2012

The property is located several miles north of the car rental return area of San Francisco Airport in an industrial no-mans land and is dreary and unwelcoming. Parking costs $8.95 per night. Rooms are serviceable. Early morning breakfast is hodge-podge of semi-warm items with no attendant in sight.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SailorGene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review, January 2, 2013
On behalf of the entire staff at the Holiday Inn Express, we would like to thank-you for your stay and comments. The hotel is located less than one mile north of San Francisco International Airport and within a ten minute drive to beautiful Downtown San Francisco. We apologize that our breakfast attendant, despite being on-duty, was unable to assist you personally during your stay; however, due to the vast number of items that we offer in our complimentary morning breakfast, the attendant can get busy during periods of high occupancy. Our breakfast features many hot and cold breakfast items including freshly made pancakes, warm cinnamon roles, scrambled eggs, bacon, sausage, egg and cheese omelet, biscuits, hard-boiled eggs, yogurt, various cereals, pastries, fresh fruit, bagels, toast, oatmeal, cereals, assorted juices, coffee, tea, and hot chocolate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 22, 2012

Be very careful when booking online! I made a mistake and booked a month instead of a day. My credit card was charged immediately for a month stay. When I got to the hotel they claimed that they had corrected my booking. I was still charged for a month. I wrote to the GM (Raj Lakwanda) and got no reply. Customer service was of no help. I have now reported them to the Better Business Bureau.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Costa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HEXS_Management, General Manager at Holiday Inn Express San Francisco Airport-North, responded to this review, January 3, 2013
We apologize and regret that this billing dispute has resulted in such a bitter accusation being made against the hotel. Despite our numerous efforts to resolve this matter in a fashion that is fair to both parties and subject to the terms and conditions of the original confirmed reservation, we do not believe that this matter is appropriate for this particular forum since it is a very unique situation. The hotel has tried to resolve this matter with you personally and has responded to the numerous efforts made by you and your credit card company. However, despite these efforts and the outcomes of your credit card disputes, it is unfortunate that the matter has not been resolved in a manner that you find personally satisfactory.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varese, Italy
Level 6 Contributor
226 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
Reviewed November 28, 2012

It's a good hotel, with all comforts for travelers , really close to the SFO airport, easily reached from car rental agencies, in practice you just follow the main road, without any turning for about a mile. The Hotel offers free car parking, the staff is friendly, rooms are clean. Indeed, for an Hotel, so close to the airport, it would be helpful if the breakfast was offered before 6 AM, we had to leave really early in the morning so we opted to have breakfast along our way. In the neighborhood there are nothing interesting except a big mall, The Shops at Tanforan in San Bruno about 2 mile far. There is also a small Mc Donald less than 20 yards from the entrance. All in all, the Hotel is a good choice to spend a night before or after traveling for a lot by airplane.

Room Tip: Rooms on back side have a terrible view.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaITrAvEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level 5 Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 19, 2012

The hotel itself was fine, room was nice & clean, etc. My issues with this property are:

- Breakfast not starting until 6:00. For an airport hotel this is unacceptable. The whole point of an airport hotel is to be close to the airport for an early flight. Breakfast should be available (or at least something) by 5:00.

- Shuttles are quite intermittant until after 5:00, again this is not really conducive to staying in an airport hotel for early flights.

- Quite pricey for a HIE

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milwgirl24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near South San Francisco
0.1 mi away
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airp...
#3 of 28 in South San Francisco
1,974 reviews
0.2 mi away
Holiday Inn San Francisco - Intl Airport
Holiday Inn San Francisco - Intl...
#13 of 28 in South San Francisco
677 reviews
2.6 mi away
Best Western Plus El Rancho Inn
Show Prices
Show Prices
Show Prices
1.0 mi away
Hilton Garden Inn San Francisco Airport North
Hilton Garden Inn San Francisco ...
#1 of 28 in South San Francisco
950 reviews
0.8 mi away
Hampton Inn San Francisco-Airport
Hampton Inn San Francisco-Airpor...
#2 of 28 in South San Francisco
820 reviews
0.3 mi away
Four Points By Sheraton San Francisco Airport
Four Points By Sheraton San Fran...
#15 of 28 in South San Francisco
154 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express San Francisco Airport-North? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express San Francisco Airport-North

Property: Holiday Inn Express San Francisco Airport-North
Address: 373 S Airport Blvd, South San Francisco, CA 94080-6705
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#6 Family Hotel in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Francisco Airport-North 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions and financial district. Complimentary amenities with each night's stay include a free hot morning breakfast buffet, free San Francisco International Airport and BART station shuttle service, free high-speed wired and wireless Internet access throughout the hotel, and free use of the hotel's 24 hour business center.The hotel also offers guests an expanded fitness room and whirlpool spa. In-room amenities in all of the the hotel's newly renovated oversized guestrooms include a luxury pillow-top mattress, 32" flat panel television, microwave/refrigerator, digital safe, cordless phone, two-line speakerphone with data-port and voice mail, iron/ironing board, coffeemaker, and a large 48" executive desk with an ergonomic chair. A coin-op guest laundry facility and ATM are also available on-site.Park Stay & Go Packages are available, which can include up to 14 days of covered parking beyond your actual stay at the hotel.San Francisco City, Alcatraz, and Napa Valley Room and Tour Packages are available, which include both accommodations and tour pick-up and drop-off services from and to the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Hotels.com, Booking.com, Travelocity, IHG, Expedia, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Holiday Inn Express San Francisco Airport-North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Francisco Airport-North Hotel South San Francisco
Holiday Inn South San Francisco
South San Francisco Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing